integrated offender management sally richards head offender-based interventions, home office

7. Case management� An ongoing and high trust relationship with the CJIT worker is critical to offenders but feedback surveys do not typically ask about this. There is a lack of performance data on the quality of case management processes. Intensity of case management Variations in the intensity of case management between DIP areas were identified as an issue � Police and prison service unsure what to expect of different DIP areas Survey of DIP leads confirmed the variation in intensity of engagement with offendders. Developing life skills Offenders reported that development of life skill sis the second most important intervention after housing. Offenders placed a lot of importance on crisis support, peer support and daytime activities � current service delivery thinking has not recognised this. Delivery of DIP interventions not rated well Housing more important issue � rated unsatisfactory. Practitioners report access to housing as major problem. In some areas � housing, life skills, daytime activities and social/peer support not available at all. Case management� An ongoing and high trust relationship with the CJIT worker is critical to offenders but feedback surveys do not typically ask about this. There is a lack of performance data on the quality of case management processes. Intensity of case management Variations in the intensity of case management between DIP areas were identified as an issue � Police and prison service unsure what to expect of different DIP areas Survey of DIP leads confirmed the variation in intensity of engagement with offendders. Developing life skills Offenders reported that development of life skill sis the second most important intervention after housing. Offenders placed a lot of importance on crisis support, peer support and daytime activities � current service delivery thinking has not recognised this. Delivery of DIP interventions not rated well Housing more important issue � rated unsatisfactory. Practitioners report access to housing as major problem. In some areas � housing, life skills, daytime activities and social/peer support not available at all.

8. Case management� An ongoing and high trust relationship with the CJIT worker is critical to offenders but feedback surveys do not typically ask about this. There is a lack of performance data on the quality of case management processes. Intensity of case management Variations in the intensity of case management between DIP areas were identified as an issue � Police and prison service unsure what to expect of different DIP areas Survey of DIP leads confirmed the variation in intensity of engagement with offendders. Developing life skills Offenders reported that development of life skill sis the second most important intervention after housing. Offenders placed a lot of importance on crisis support, peer support and daytime activities � current service delivery thinking has not recognised this. Delivery of DIP interventions not rated well Housing more important issue � rated unsatisfactory. Practitioners report access to housing as major problem. In some areas � housing, life skills, daytime activities and social/peer support not available at all. Case management� An ongoing and high trust relationship with the CJIT worker is critical to offenders but feedback surveys do not typically ask about this. There is a lack of performance data on the quality of case management processes. Intensity of case management Variations in the intensity of case management between DIP areas were identified as an issue � Police and prison service unsure what to expect of different DIP areas Survey of DIP leads confirmed the variation in intensity of engagement with offendders. Developing life skills Offenders reported that development of life skill sis the second most important intervention after housing. Offenders placed a lot of importance on crisis support, peer support and daytime activities � current service delivery thinking has not recognised this. Delivery of DIP interventions not rated well Housing more important issue � rated unsatisfactory. Practitioners report access to housing as major problem. In some areas � housing, life skills, daytime activities and social/peer support not available at all.

9. CJITs vary widely etc Practitioners identified multi-agency working as area for further development CJS agencies have the highest participation rate in CJITs, but does it need to be higher? Accountability of partners At a strategic level, number of areas felt they had well developed governance arrangements and DIP champions had been useful� however� Some areas reported continued significant performance issues with one DAT/CDRP partner that had not been resolved. Most had escalated the problem but met with limited success. Partnership working seen as still too reliant on persuasion and goodwill in the above areas. Development of LAAs and CAAs seen as a potential way of holding partners accountable, but most thought it was still early days to be sure of this. Development of enablers of cross-agency work Not all CJITs have sufficient offices in custody suites and Courts to work effectively Those areas with co-located CJITs spoke highly of benefits to multi-disciplinary working. Some areas not convinced. DIP�s purpose clear to DIP leads, but ownership variable beyond that Limited understanding of DIP at strategic level Insufficient ownership of DIP aims and way of working at operational level on both CJ and treatment side. Gaps in awareness and understanding of DIP across the wider CJS and mainstream public services. Some identified need to build public support and understanding of DIP to break down barriers between recovering PDUs and communities. CJITs vary widely etc Practitioners identified multi-agency working as area for further development CJS agencies have the highest participation rate in CJITs, but does it need to be higher? Accountability of partners At a strategic level, number of areas felt they had well developed governance arrangements and DIP champions had been useful� however� Some areas reported continued significant performance issues with one DAT/CDRP partner that had not been resolved. Most had escalated the problem but met with limited success. Partnership working seen as still too reliant on persuasion and goodwill in the above areas. Development of LAAs and CAAs seen as a potential way of holding partners accountable, but most thought it was still early days to be sure of this. Development of enablers of cross-agency work Not all CJITs have sufficient offices in custody suites and Courts to work effectively Those areas with co-located CJITs spoke highly of benefits to multi-disciplinary working. Some areas not convinced. DIP�s purpose clear to DIP leads, but ownership variable beyond that Limited understanding of DIP at strategic level Insufficient ownership of DIP aims and way of working at operational level on both CJ and treatment side. Gaps in awareness and understanding of DIP across the wider CJS and mainstream public services. Some identified need to build public support and understanding of DIP to break down barriers between recovering PDUs and communities.

12. IOM � the Government�s ambition - outcomes

13. IOM: an �umbrella� for multi-agency responses Evidence base PPO and DIP evaluation establish success of these approaches. Evidence on community based drug and alcohol rehabilitation Evidence of the effectiveness mentoring of adult offenders is promising. The emerging evidence on basic skills training suggests that basic skills courses can improve prisoners� skills Allows local partners to recognise the inter-dependence and mutual benefits of managing and intervening with a cohort of offenders to: Reduce social exclusion and health inequalities Reduce crime Reduce re-offending improve public confidence Opportunities realised Closing the custody, community gap: Some prisons have shown that it is possible to form effective partnerships with services in the community Working with families to help the children of criminals Involving third sector in delivery: strong support in fieldwork for developing the role of the Third Sector in regard to providing supervision, mentoring, link workers etc. Accountability of offender: Using the authority of lead professionals to hold offenders to account. Evidence base PPO and DIP evaluation establish success of these approaches. Evidence on community based drug and alcohol rehabilitation Evidence of the effectiveness mentoring of adult offenders is promising. The emerging evidence on basic skills training suggests that basic skills courses can improve prisoners� skills Allows local partners to recognise the inter-dependence and mutual benefits of managing and intervening with a cohort of offenders to: Reduce social exclusion and health inequalities Reduce crime Reduce re-offending improve public confidence Opportunities realised Closing the custody, community gap: Some prisons have shown that it is possible to form effective partnerships with services in the community Working with families to help the children of criminals Involving third sector in delivery: strong support in fieldwork for developing the role of the Third Sector in regard to providing supervision, mentoring, link workers etc. Accountability of offender: Using the authority of lead professionals to hold offenders to account.

14. IOM: an �umbrella� for applying multi-agency responses

15. IOM - where are we now?