BTEC Level 2 Public Services

1. BTEC Level 2 Public Services Unit 2: Employment in the Uniformed Public Services (5 credits)

2. BTEC Level 2 Diploma in Public Services You will complete 2 units with me this year. These are Unit 2 and Unit 4. • Unit 2: Employment (5 credits) • Unit 4: Career Planning (5 credits)

3. Unit 2: Employment This unit aims to provide you with an understanding of employment opportunities in the uniformed Public Services. This unit will enable you to develop your knowledge of the main roles and conditions of service and your understanding of their main responsibilities. You will also look at how the public services have changed over recent years to reflect multicultural society and response to political and economic changes. You will investigate public services, exploring the variety of organisational roles and responsibilities and accountabilities to the public, and to others. You will also explore the range of different job opportunities within the services, investigating the kind of work that public services employees do on a day-to-day basis. In addition to this you will look at the conditions of service and training services offer. You will gain an insight into the benefits of working in these services as well as their implications.

4. Unit 2: Learning Outcomes Once we have completed the unit you will: • Know the main roles of different uniformed public services • Understand the main responsibilities of different uniformed public services • Understand the different employment opportunities available in the uniformed public services • Know the conditions of service for different public service jobs.

5. Unit 2: Introduction... Get out some lined paper and a pen. Put the title: Public Services - Unit 2: Employment - Introduction Today's date

6. Intro Questions... What is a Public Service? Put your ideas down on your paper

7. Intro Questions... What is a Public Service? A public service is a service performed for the benefit of the public, especially by a nonprofit organisation.

8. BTEC Level 2 Diploma in Public Services Introduction Activity... In the UK our Public Services are grouped into 3 categories. In pairs see if you can work out these 3 categories.

9. 3 Categories of Public Services • Emergency Services: • The police; fire; ambulance • The Armed Forces: • Army; Royal Navy; Royal Marines; Royal Air Force • Other Uniformed Services: • The Prison Service; UK Border Agency; HM Revenue & Customs; Coast Guard

10. The Categories of Uniformed Public Services Look at the services listed below and identify what category of service they are: • Fire & Rescue Service • Coast Guard • NHS Nursing • Military Police • Police • PCSO • Prison Service • Military • Army • Royal Air Force • Royal Navy • HM Customs & Excise • Ambulance

11. Research Task: PCSOs Police, Community Support Officers You need to produce a fact sheet on PCSO’s. You will need to research this public service to find the information needed to complete the questions below. A good place to start is the PCSO website: http://www.policecommunitysupportofficer.com/welcome.html or http://www.police-recruitment.co.uk/pcso_recruitment.html You need to explore the website to find the following information: • Their Purpose – why do they exist and what are they trying to achieve? • Their Roles – what duties / activities do they do on a day to day basis? • What powers do they have? • What equipment do they carry? • What are the requirements to become a PCSO? • How do you apply to be an PCSO? • What training is given to PCSOs? • What career opportunities are there for PCSO officers Once you have found all of this information you need to produce a fact sheet. You should also collect images and keep a record of all the websites you use.

12. Unit 2: Employment...Assignment 1: Careers Advice Scenario • You belong to an organisation which runs a careers advisory service for people in their last year of secondary school. You constantly get complaints from careers teachers in schools, and young people who come into your office, that there is not enough information available on careers in the uniformed public services. Your department has been asked to produce an information pack that will outline the roles, purposes and responsibilities of two contrasting services. Task 1: Purpose, Roles and Responsibilities Part a) • You have been asked to produce an information pack for two contrasting services; within this pack you must detail the purpose, roles and responsibilities of each service. You are required to gather information on how these topics relate to your two chosen uniformed public services, print it off and keep a copy. • Purposes: • Organisational objectives • Mission statements • Legalisation (i.e. Fire Service Act1997/2002, Police Act 2004) • Roles: • Dealing with accidents and emergencies • Routine work • Peace-keeping activities • Other roles (anti-terrorist and anti-smuggling roles) • Defence roles • Humanitarian work • Disaster relief • Conflict • Working in prisons • Transporting prisoners • Patrolling coast • Operating CCTV • Working in local communities Responsibilities: • Accountability – (legal, professional and political) • Performance indicators – (what they are, examples of, effect on work) • Response to change • Diversity • Responsibility to the public – (Value for money, spending tax payers money wisely) We are going to start by looked at the police. You will then chose another ‘contrasting service’ to compare them to.

13. Unit 2: Employment...Assignment 1: Careers Advice Task 1: Purpose, Roles and Responsibilities Part a) • You have been asked to produce an information pack for two contrasting services; within this pack you must detail the purpose, roles and responsibilities of each service. You now need to start your research on your assignment The ‘Purpose’ of the police - You need to find the following information: • The objectives of the Police Service (The Metropolitan Police) • The Mission of the Police (The Metropolitan Police) • The Police Act 2004 Open a WORD document and name it POLICE RESEARCH. Then start to gather the information needed. You MUST keep a record of any website you use. (Copy and paste the URL into your WORD document.) You need to source this information and explain how it might affect the service that the police offer the UK public