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2010 Census

2010 Census. Field Data Collection Automation (FDCA) Industry Day August 27, 2004 Census Bureau Auditorium. Agenda. 1:00 Welcome Mike Palensky, Chief, Acquisition Division 1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources Division

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2010 Census

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  1. 2010 Census Field Data Collection Automation (FDCA) Industry DayAugust 27, 2004 Census Bureau Auditorium

  2. Agenda 1:00 Welcome Mike Palensky, Chief, Acquisition Division 1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources Division 1:10 Field Data Collection: Vision Preston Jay Waite, Associate Director for Decennial Census 1:40 Field Data Collection: Automation Barbara LoPresti, Chief, Technologies Management Office 2:10 FDCA: Acquisition Approach Michael Palensky, Chief, Acquisition Division 2:30 Question & Answer Forum 3:00 Conclusion – Mike Palensky

  3. Agenda 1:00 Welcome Mike Palensky, Chief, Acquisition Division 1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources Division 1:10 Field Data Collection: Vision Preston Jay Waite, Associate Director for Decennial Census 1:40 Field Data Collection: Automation Barbara LoPresti, Chief, Technologies Management Office 2:10 FDCA: Acquisition Approach Michael Palensky, Chief, Acquisition Division 2:30 Question & Answer Forum 3:00 Conclusion – Mike Palensky

  4. Agenda 1:00 Welcome Mike Palensky, Chief, Acquisition Division 1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources Division 1:10 Field Data Collection: Vision Preston Jay Waite, Associate Director for Decennial Census 1:40 Field Data Collection: Automation Barbara LoPresti, Chief, Technologies Management Office 2:10 FDCA: Acquisition Approach Michael Palensky, Chief, Acquisition Division 2:30 Question & Answer Forum 3:00 Conclusion – Mike Palensky

  5. Field Data Collection: Vision 2010 Census Preston Jay Waite Associate Director for Decennial Census

  6. Space (anestimated 5 million sq. ft. of rental space) 12 Regional Census Centers 520 Local Census Offices Maps Over 20 million maps IT Systems 10 major systems and numerous secondary systems Equipment About 15,000 personal computers About 1,300 servers Over 16,000 telephone lines Recruitment and Hiring Recruited 3.5 million applicants Hired 860,000 positions for data collection/data capture What It Took To Conduct Census 2000

  7. Census 2000 a Great SuccessBut There is Still Room for Improvement • We did phenomenal work in the field, but: • It was very expensive • We were drowning in paper, and • We conducted unnecessary field interviews for late mail return households • Our systems worked, but they were developed at high risk and without an established enterprise architecture

  8. Lessons Learned from Census 2000 • If we want to save money in Census 2010, we must do so in the field • If we want to save money in the field, we must reduce workload, paper and people • If we want quality improvement, we must reduce operational risk in our IT systems and simplify enumerator work assignments • If we want to achieve our 2010 Census goals, operational testing of design infrastructure must continue in the decade

  9. The 2010 Census Reengineering Plan Goals of the 2010 Census • Improve accuracy • Reduce risks • Contain costs • Provide more relevant data

  10. Field Data CollectionVision for 2010 • More efficient and accurate field data collection methods without sacrificing data quality • Use hand held computers (HHCs) with GPS technology for: • Determining accurate locations of housing units • Address and map updating activities • Nonresponse followup and other field data collection operations • Reduce paper data capture • Reduce NRFU workload by updating enumerator work assignments daily based on late mail returns

  11. Field Data CollectionPotential Benefits • Increased quality of data – GPS and embedded quality assurance • Reduction in costs for field data capture • Reduction in NRFU interviews – by providing daily updates on late mail returns • Reduced real estate costs – less space required for our 500+ temporary offices

  12. Field Data CollectionThe Challenges • Reliability of technology – we only have one shot at this – it has to work • Temporary work force (average of 8 weeks) • Size of workforce limits experience level we can require • Limited time to train • Devices and software must be easy to use • Quality • Can’t let technology get in the way of conducting a quality interview • Has to produce consistent results • Security - Census data must be protected under Title 13

  13. Field Data CollectionCosts • HHCs for 500,000+ Enumerators at peak • Assume each unit of HHC will cost $300 -sound feasible? • The FDCA Contract will be One Component of Our Total Estimated Cost for Field Data Collection Automation Program • Total cost for all FDCA efforts (including HQ staff, all Field Systems, and infrastructures) - approximately $845 million

  14. Where We Are Now • 2004 Census Test operations are nearly complete • Preliminary data on HHCs indicate feasibility • HHC evaluations will be completed by early next year

  15. Agenda 1:00 Welcome Mike Palensky, Chief, Acquisition Division 1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources Division 1:10 Field Data Collection: Vision Preston Jay Waite, Associate Director for Decennial Census 1:40 Field Data Collection: Automation Barbara LoPresti, Chief, Technologies Management Office 2:10 FDCA: Acquisition Approach Michael Palensky, Chief, Acquisition Division 2:30 Question & Answer Forum 3:00 Conclusion – Mike Palensky

  16. Field Data Collection Automation: Program Scope for the 2010 Census Barbara M. LoPresti Chief, Technologies Management Office

  17. Presentation Overview • Scope of the Field Data Collection Automation (FDCA) Program • Field Data Collection Environment • FDCA Technical Challenges

  18. Field Systems Integration and Services Management • Development, Integration, Test, Deployment, Quality Assurance, Project Management FDCA Program Elements Automation Support Services Data Collection andAdministrative Applications Telecom Services • Data, Voice • Fixed, Mobile • Field Operations Control • Data Collection Instruments • Administrative Applications Back Office Services • Email • File Shares • Directories • Web Hosts Field Office Automation Equipment • PCs, Printers, Plotters • LANs • Office Automation Software • Telephones • Other Equipment Operations Support • Deployment • Training • Asset Management • System Administration • Help Desk • Maintenance • Disposition Mobile Computing Equipment • Laptops, tablet PCs, GPS, HHCs Security • Title 13 • Security Operations

  19. Field Systems Integration and Services Management • Development, Integration, Test, Deployment, Quality Assurance, Project Management FDCA Program Elements Automation Support Services Data Collection andAdministrative Applications Telecom Services • Data, Voice • Fixed, Mobile • Field Operations Control • Data Collection Instruments • Administrative Applications Back Office Services • Email • File Shares • Directories • Web Hosts Field Office Automation Equipment • PCs, Printers, Plotters • LANs • Office Automation Software • Telephones • Other Equipment Operations Support • Deployment • Training • Asset Management • System Administration • Help Desk • Maintenance • Disposition Mobile Computing Equipment • Laptops, tablet PCs, GPS, HHCs Security • Title 13 • Security Operations

  20. Field Systems Integration and Services Management • Development, Integration, Test, Deployment, Quality Assurance, Project Management FDCA Program Elements Automation Support Services Data Collection andAdministrative Applications Telecom Services • Data, Voice • Fixed, Mobile • Field Operations Control • Data Collection Instruments • Administrative Applications Back Office Services • Email • File Shares • Directories • Web Hosts Field Office Automation Equipment • PCs, Printers, Plotters • LANs • Office Automation Software • Telephones • Other Equipment Operations Support • Deployment • Training • Asset Management • System Administration • Help Desk • Maintenance • Disposition Mobile Computing Equipment • Laptops, tablet PCs, GPS, HHCs Security • Title 13 • Security Operations

  21. Field Systems Integration and Services Management • Development, Integration, Test, Deployment, Quality Assurance, Project Management FDCA Program Elements Automation Support Services Data Collection andAdministrative Applications Telecom Services • Data, Voice • Fixed, Mobile • Field Operations Control • Data Collection Instruments • Administrative Applications Back Office Services • Email • File Shares • Directories • Web Hosts Field Office Automation Equipment • PCs, Printers, Plotters • LANs • Office Automation Software • Telephones • Other Equipment Operations Support • Deployment • Training • Asset Management • System Administration • Help Desk • Maintenance • Disposition Mobile Computing Equipment • Laptops, tablet PCs, GPS, HHCs Security • Title 13 • Security Operations

  22. Field Systems Integration and Services Management • Development, Integration, Test, Deployment, Quality Assurance, Project Management FDCA Program Elements Automation Support Services Data Collection andAdministrative Applications Telecom Services • Data, Voice • Fixed, Mobile • Field Operations Control • Data Collection Instruments • Administrative Applications Back Office Services • Email • File Shares • Directories • Web Hosts Field Office Automation Equipment • PCs, Printers, Plotters • LANs • Office Automation Software • Telephones • Other Equipment Operations Support • Deployment • Training • Asset Management • System Administration • Help Desk • Maintenance • Disposition Mobile Computing Equipment • Laptops, tablet PCs, GPS, HHCs Security • Title 13 • Security Operations

  23. 2010 Field Operations By Calendar Year Quarter

  24. Field Operations - Environment • No “startup” time • Solution must work from Day One • Staff fully productive at the end of training • Vary in Size/Scale • Urban/Rural/Mountain/Desert/Alaska/ Puerto Rico deployment • Solution must work everywhere, every time • High turnover (both office and field staff) • Limited technical training • Solution must provide usability

  25. FDCA - Technical Challenges • Scalability • Equipment deployments/dispositions • Software applications • Telecommunications • Technical Support • Robustness • Meets requirements of numerous field operations • 24 hour/7 day accessibility at peak • Stable, proven technology – “Right the first time” • Field worker equipment must function in variety of physical conditions

  26. FDCA - Technical Challenges cont’d • Usability • All applications must be simple to use, intuitive • Consistent look and feel • Easy to train/support • Field worker equipment must be easily portable • Extensive reporting capability • Supportability • Standard configurations • Minimize time to resolution (minutes) and data loss

  27. FDCA - Technical Challenges cont’d • Agility • Supports quick movement of equipment, software and data • Supports timely implementation of new operations or applications • Supports timely implementation of contingency plans

  28. FDCA - Technical Challenges cont’d • Integration • Data collection applications (field operations control) and administrative applications (payroll, personnel) • Systems/applications with external systems • Social Security Administration • HQ processing system • Seamless look and feel

  29. FDCA - Technical Challenges cont’d • Security • Title 13 United States Code • Physical and data security meets all federal regulations, standards, policies

  30. 2010 Census Dress Rehearsal • Full and final operational test of 2010 Census design • Field operations begin Spring 2007 • Requires timely delivery of • Office equipment and systems connectivity (January 2007) • Administrative applications ( January 2007) • Recruiting, personnel, payroll • Data collection equipment/systems/applications for Address Canvass (February 2007) • Short design/development window

  31. Industry Engagement • We want ideas from Industry on how to solve the • Technical, • Logistical, and • Operational Challenges

  32. Agenda 1:00 Welcome Mike Palensky, Chief, Acquisition Division 1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources Division 1:10 Field Data Collection: Vision Preston Jay Waite, Associate Director for Decennial Census 1:40 Field Data Collection: Automation Barbara LoPresti, Chief, Technologies Management Office 2:10 FDCA: Acquisition Approach Michael Palensky, Chief, Acquisition Division 2:30 Question & Answer Forum 3:00 Conclusion – Mike Palensky

  33. FDCA Acquisition Approach Michael L. Palensky Chief, Acquisition Division

  34. 4/1/05 7/1/05 10/1/05 1/1/06 4/1/06 7/1/06 10/1/06 1/1/07 4/1/07 1/1/05 2nd Quarter 3rd Quarter 4th Quarter 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter 1st Quarter 2nd Quarter FY 2005 FY 2006 FY 2007 LocalCensusOfficesOpen forDressRehearsal FDCAContractAward(Estimated) Design, Develop, Integration, Test, Implement FDCARequestforProposal(Estimated) BeginOperationsforDressRehearsal FDCA Fiscal Year Timeline – Industry Day

  35. Agenda 1:00 Welcome Mike Palensky, Chief, Acquisition Division 1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources Division 1:10 Field Data Collection: Vision Preston Jay Waite, Associate Director for Decennial Census 1:40 Field Data Collection: Automation Barbara LoPresti, Chief, Technologies Management Office 2:10 FDCA: Acquisition Approach Michael Palensky, Chief, Acquisition Division 2:30 Question & Answer Forum 3:00 Conclusion – Mike Palensky

  36. Agenda 2:30 Question & Answer Forum Panelists: Teresa Angueira, Chief, Decennial Management Division Barbara LoPresti, Chief, Technologies Management Office Mike Palensky, Chief, Acquisition Division Janet Cummings, Assistant Chief for Decennial Management, Analysis, and Special Censuses, Field Division Gail Leithauser, Assistant Chief for Geography and Data Collection, Field Division Violeta Vazquez, Assistant Chief for Field Data Collection, Decennial Management Division

  37. Agenda 1:00 Welcome Mike Palensky, Chief, Acquisition Division 1:05 Safety While in the Census Bureau – Carolyn Cumberland, Safety Manager, Human Resources Division 1:10 Field Data Collection: Vision Preston Jay Waite, Associate Director for Decennial Census 1:40 Field Data Collection: Automation Barbara LoPresti, Chief, Technologies Management Office 2:10 FDCA: Acquisition Approach Michael Palensky, Chief, Acquisition Division 2:30 Question & Answer Forum 3:00 Conclusion – Mike Palensky

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