NBTS TASKFORCE 5 DECEMBER 2012

1. NBTS TASKFORCE5 DECEMBER 2012

2. STATEMENT OF WORK (1/2) The appointed Independent Forensic Auditor (IFA) to verify and confirm the amount of losses due to unauthorised activities such as the unauthorised reload, pilferages and tampering in RapidKL’s New Bus Ticketing System (NBTS). The Statement of Work (SOW) is described and based on the objectives listed below. To verify the total collection by CIT from the commencement date (27 February 2011) until current (TVM functions were officially disabled on 25 November 2011) To verify the amount banked into UT account from the commencement date (27 February 2011) until current (TVM functions were officially disabled on 25 November 2011) To verify total amount TNGSB received in UT account against CCHS from the commencement date (27 February 2011) until the TVM functions were disabled To verify total card sales and reload data from the source at RapidKL to TNGSB To verify total number of cards blacklisted and the purse value from the date of blacklisted until current To verify total usage value of blacklisted card (from the time of “unauthorized reload” until the date of effective blacklisting)

3. STATEMENT OF WORK (2/2) • To identify the end to end card sales and reload process at the point of time which may include but not limited to: • Daily operational flow related to card sales and reload • card management • CIT • Data uploading • Parameter downloading • Settlement and reconciliation • To assess the established roles and responsibilities of the parties during the roll out of NBTS operations • To verify the identified operational work processes (written or unwritten) between various stakeholders in the NBTS project • To identify probable loopholes in the process identified in item 9 above • To identify accountability of the various / relevant parties in the NBTS operations

4. THANK YOU