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Telesnap 2009 Release

Telesnap 2009 Release. OCS Gateway. Telesnap OCS Gateway. Call control and line state for OCS Client for non SIP PBX’s via Telesnap OCS Gateway. Telesnap OCS Gateway. Snapware Server. CSTA ASN1. TSAPI. TAPI. CSTA XML. JTAPI. Aastra OpenCom Ascotel. Aastra 5000. Aastra MX-ONE.

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Telesnap 2009 Release

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  1. Telesnap 2009 Release OCS Gateway

  2. Telesnap OCS Gateway Call control and line state for OCS Client for non SIP PBX’s via Telesnap OCS Gateway TelesnapOCS Gateway Snapware Server CSTA ASN1 TSAPI TAPI CSTA XML JTAPI Aastra OpenComAscotel Aastra 5000 Aastra MX-ONE Aastra MX-ONE Cisco UCM Aastra Business Phone Aastra 800 Cisco UCM Alcatel Avaya Siemens HP8000 Nortel Siemens Doc.No.: ASE/APP/PLM/ 0161 / EN

  3. Specification Server:Windows 2000 Server / Windows 2003 Server CPU 2,4 GHz, 2 GB RAM, 10 GB Disk Supported OCS Environment: Microsoft Office Communications Server 2007 Microsoft Office Communicator 2007 Features: Line State, Make Call, Answer Call, Clear Call, Deflect Call, Hold Call, Consultation Call, Alternate Call, Transfer Call, Set Forwarding Additional requirements: CSTA / TAPI Monitor licenses and CTI Server (PBX dependent) Scalability 1000 OCS User on one Server for larger environments the Server can be clustered Doc.No.: ASE/APP/PLM/ 0161 / EN

  4. key benefits • call control and line state for enterprise PBX’s in the Microsoft Office Communicator Client • vendor agnostic OCS Gateway Other OCS Gateways can only support one PBX or one vendor (e.g. Ericsson ECT) • support for Aastra portfolio Aastra 800, Aastra 5000, IntelliGate, OpenCom 1000, MX-ONE, MD110 and Business Phone • addressing customers that currently can not provided with the Telesnap portfolio • Same server platform and configuration interface as other Telesnap products (Snapware, Telesnap Attendant, SAP Connector,..) Doc.No.: ASE/APP/PLM/ 0161 / EN

  5. Background I CSTA 348 Interface(CSTA WebService) CSTA 323 Interface(CSTA XML) Snapware Server JCSJTAPI Call Server Cisco UCM The OCS Gateway bases on components we developed for the Enterprise Business Gateway. This is an Ericsson project for the customer Telefonica. The mobile provider requested a PBX agnostic interface for Enterprise PBX’s to build common services for the mobile and enterprise world. Telesnap developed a CSTA Web Service Interface (ECMA 348) on top of the Snapware Server. Operator Business Gateway Operator Enterprise EnterpriseBusinessGateway(EBG) Doc.No.: ASE/APP/PLM/ 0161 / EN

  6. Background II For the OCS Gateway we reused the CSTA XML layer to build the uaCSTA Interface (ECMA TR87) CSTA 348 Interface(CSTA WebService) CSTA 323 Interface(CSTA XML) uaCSTAInterface* Snapware Server CSTA ASN1 TSAPI TAPI CSTA XML JTAPI Aastra OpenComAscotel Aastra 5000 Aastra MX-ONE Aastra MX-ONE Cisco UCM Aastra 800 Aastra Business Phone Cisco UCM Alcatel Siemens HP8000 Avaya Nortel Siemens Doc.No.: ASE/APP/PLM/ 0161 / EN

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