Figure 1 - Written communication.

Figure 1 - Written communication.

Figure 2 - Elements of communication.

Figure 3 - Texting.

Figure 4 - Postal service.

Figure 5 - Facsimile machine.

Figure 6 - Compose a draft.

Figure 7 - Header structure.

Figure 8 - Letterhead along with date.

Figure 9 - Return address and date printed on plain paper.

Figure 10 - Letter addressed to Janice Duncan (Letterhead).

Figure 11 - Letter addressed to the company.

Figure 12 - Letter without salutation.

Figure 13 - Full block style letter with mixed punctuation.

Figure 14 - Modified block style letter with mixed punctuation.

Figure 15 - Report.

Figure 16 - Sample service report. (Courtesy First Truck Centre)

Figure 17 - Inappropriate Internet browsing.

Table 1 - Memo request for core credit exercise.

Table 2 - Positive reply to an order or routine request exercise.

Table 3 - Email request from your supervisor exercise.

Figure 1 - Written communication.