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1. The 2009 HSATM Research Roundtable D.N. Lombardi, Ph.D.
Director, Stevens Healthcare Educational Partnerships
2. The Essential Challenge “Life and Death” Outcome Perceptions
Higher/Escalating Expectations
Media Targeting
Public Trust
“People-Intensive”
3. The Critical Objective
Who works in Healthcare (Perception):
Doctors
Nurses
Politicians
Who works in Healthcare (Reality):
Any professions in most non-healthcare organizations!
Leadership/Administration
Growing roles
4. Social Networking Dynamics – Level I
Pride
Accountability
Commitment
Trust
5. Social Networking Dynamics – Level II Dewey Redford
Hospital Tycoon
Popular Media
6. Social Networking Dynamics – Level III
Community College
Like Public Schools
Politicians
7. A truly State-Wide System…
8. Newark Beth Israel Medical Center
9. PG Chambers School Outcome Assessment
Leadership Development
Cadre of 45+ Specialists
Progress vs. “Status Quo”
Clarity vs. Complex
10. The VA Medical System Alignment through clarity
Communication from all stakeholders
Community Healthcare Model
Resonance/Realism
11. Making Connections: If You like math:
Clinical Management
Finance
Accounting
Patient Research
If You like science:
Laboratory
Rehabilitation
Diagnostics
IT/MIS
12. Making Connections: If You like social studies:
Human Resource Management
Training/Development
Community Relations
Health Administration
If You like art/music/gym:
Therapy
Social Work/Rehab
Education
Marketing
13. It’s all in the game….
Case Study
Situational Analysis
Healthcare Environmental Factors
Organizational Strategy
Dynamic/Progressive
Point-Specific
14. Development Components:
15. Participation Action vs. Discussion
Practical vs. Conceptual
Solution Formulation vs. Problem Reiteration
Specific vs. General
Perspective vs. Perception
16. Planning Rivers vs. Ponds
Pro-Active vs. Reactive
Plan vs. Pontification
Product vs. Process
Attribution vs. Retribution
17. Accountability & Adaptability How vs. “If”
Senses vs. Census
Results vs. Remorse
Need vs. Want
Impacting vs. Annoying
"Gimmies" vs. “Gotchas”
18. Commitment Commitment vs. Consensus
Value-Driven vs. Ego-Driven
Purposeful vs. Placating
Backstage vs. On-Stage
Community vs. “Family”
19. Communication
20. Campus Resources SHPA Case Study
Other Healthcare Grants
VA/Veterans Office
Wiley Healthcare Management PowerPack
HL&M Courses and Students
21. Initial Validations
22. Initial Revelations
23. Six Major Messages for the Organizational Development Practicum
24. Six Major Messages for the Career Development Practicum
25. Maximizing Program Development
26. Next Steps
27. Three Overriding Principles Finish The Race
Fight The Good Fight
Keep The Faith