Oracle Site Hub: Master Data Management Solutions for Real Estate

2. 2014 MDM Partner Summit Master Data Management Site Hub Dhiman Bhattacharjee MDM Product Strategy

3. Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

4. Program Agenda • Business Challenges & Opportunities • Customer Case Studies • Sales Plays • Roadmap • Q & A

5. Business Challenges & Opportunities

6. Site Lifecycle Management is a Disjoint Business Process Select Site Create Marketing Plan Site Promotion Marketing Mgr. Visit Sites Biz Dev Customer Service Site Broker Lease Maintenance Day to day Operations Project Management Operations Site Handover Facility Mgr Site Construction Contractors Materials Procurement Procurement

7. Site Lifecycle Management Marketing Mgr Site lifecycle support with master data • Site Selection/Market Planning Tools • Site Market Optimization • R-Biz Tools • Fixed Assets • EAM • Procurement Solutions • iProcurement • Ariba Biz Dev Site Broker Site Maintenance Site Procurement Site Maintenance Site Selection Construction Management Lease Administration 1 2 3 4 Operations Site Hub • Project Management Solutions • Primavera • Oracle Projects • Property Manager Soln. • Oracle Property Manager • Archibus, Tririga Facility Mgr Contractor

8. VirtualDesign FacilitiesMgmt PropertyMgmt LeaseMgmt AssetMgmt CRM Financials Legacy Projects MRO ETL ETL Business Challenges • Fragmented Site Information • Site Information continuously Evolving • Bad Site Data Quality, difficult to keep under control • Inaccurate Site selection and market & product placement • Problems in identifying new revenue opportunities, minimizing contractual and financial risk in Real Estate Management • Inaccurate Corporate Governance risk & revenue recognition per site • Inaccurate costing of site-related projects • Delays in site/store buildings/openings • Data Quality and Integration cost BI/DW

9. Site Hub Master site data across the enterprise • Core Capabilities • Consolidate Site Information • Cleanse the data, removing duplicates and errors • Provide central Governance structure • Share the information across systems and processes Real Estate ERP CRM SCM Asset Mgmt Transactional Applications WS, SOA, ETL EDQ Site Master Data Management Master Cleanse Share Consolidate Govern Data Quality WS, SOA, ETL Asset Mgmt. Lease Project Analytics Planning Analytical Applications

10. Benefit of Oracle Site Hub SolutionA competitive weapon for site driven business • Unique Product in the market • Architecture based on Open Standards • Predefined, state-of-the art and flexible (over time) data model • Out-of-the-box configurable End User and Data Steward GUI • Web services, integration with Maps • Full spectrum of site lifecycle management functionalities: building & maintenance, leasing management, facilities management, Assets management

11. Customer Case Studies

12. Costco Wholesale Costco Wholesale Corporation is a membership-only retail warehouse club that provides a wide selection of merchandise. Costco has around 650 stores world wide with majority of stores in US, Canada, Mexico and UK. • Legacy location management solution that lacked consolidation capability, real time update and data model extension • Manage store lifecycle by mastering all store level data in a single location • Facilitate site selection and market planning solution with consolidated enterprise site data • Oracle Site Hub - Hosted Service • Site Sélection & Marketplanning solution (partner solution) • Streamline site lifecycle and site maintenance operations process • Reduce maintenance costs by subscribing to a hosted site management solution • Improved site data quality that helped to better plan site selection and marketing decisions Challenge Solution Result

13. TJX Companies The TJX Companies, Inc. (NYSE: TJX), is an apparel and home goods company based in Framingham, Massachusetts. It is the largest international apparel and home fashions off-price department store chain in the United States.  • Manage all store level planning attributes in one location including core, global and department level attributes • A platform to perform initial data conversion for store planning attributes • Master store lifecycle in the same platform as store planning master • Oracle Site Hub • Real-time integrationswith IBM Websphere • Broad Store lifecycle management in one application - from site selection to store merchandise planning to store opening • Automated Workflows that removes multiple manual touch points • Enriched Site Master including data such as store layout, photographs Challenge Solution Result

14. Wendy’s Wendy’s is a quick service Hamburger restaurant food chain primarily in US. Enterprise wide there are around 10,000 restaurants • Initiative started with the objective to decommission and retire the Wendy’s IBM mainframe • Needed to find a replacement for to manage store hierarchies with multi branded capabilities • Had a need to create a database of all stores that will be shared with many operational applications • Oracle Site Hub • Centralized and managed site information for the enterprise • A single view of site data that can be leveraged across all functional departments and Brands • Capability to accelerate business expansion i.e. mergers and acquisitions • Improve fragmented or incomplete site data into a central repository Challenge Solution Result

15. Posten Norge Posten Norge (Postal department of Norway ) is a leading company within postal, communication and express/logistics in the Nordic countries. Its key business is development and operation of physical network for letters and parcel • Old legacy system that was their site master based on mainframe platform with high operating and maintenance cost and difficult to change when needed. • Ease of integration with eBusiness Suite (eBS) including Customer master • Flexible and configurable data model with good fit for route modeling. • Oracle Site Hub • Oracle Customer Hub • Helped streamline operations with easy route building and management for postal delivery • Lower operation and maintenance cost retiring legacy application • Platform for accommodating future business growth with scalable application and data model Challenge Solution Result

16. Site Hub Customers MISCELLANEOUS COMMUNICATIONS PUBLIC SECTOR RETAIL

17. Sales Plays

18. Site Market Optimization / R-Biz Tools Primavera/Projects Ariba/ iProcurement Fixed AssetsEAM Property Manager Soln. RETAIL: Disjoint business processesNo real site lifecycle support with master data Construction Management Site Selection Site Procurement Lease Administration Facilities Maintenance Process Appl. • Retailers have site information in various systems and much data in Excel and MS Access • This negatively impacts their ability to open/close/reformat stores and also negatively impacts planning, merchandising, logistics etc.

19. RETAIL: Site Hub supports Store Lifecycle Management CxO Reporting: Business Intelligence Applications Master Repository for Stores, Prospect Sites, Competitors’ Sites, etc. New Location & Business Partner Selection Site Preparation & Opening Project Mgmt Site Maintenance Processes • Oracle Solution Differentiators: • Unique and complete Solution for the whole POS lifecycle • Full integrated, but modular and gradually deployable • Includes a customizable Workflow and an Attachment management system at all levels • Easy to use Web Based GUI • Data Quality and Data Governance (OEDQ) MDM Site Infrastucture – Document Mgmt - Workflow System

20. INSURANCE: Site Master to support risk analysis and multi-channel insurersCoded location sources to subscribe to… Bi/Total Exposure BCP Actuarial Underwriting • TARGET STATE HIGHLIGHTS • Master Site Data • As location attributes change multiple subscribing systems are updated • Multi channel insurer’s can have corporate risk portfolio managed in one system. • Life, Auto, Home, Commercial, RE • “R/T” Updates or modeled incidents can benefit multiple applications. “What if” across lines of business. Policy Systems Claims CAT Teams Re-Insurance Trusted Master Data GIS/ Geospatial Logistics Marketing Agents/Web 20

21. OIL & GAS: Master Data & Smart Lifecycle MgmtIntegrate & Consolidate Info of Oil Wells Engineering • Oil well master • Enables a single source of truth for Wells, Fields, Pools, Areas and more • Robust set of integration services based on open standards • Integrated Enterprise Data Quality (OEDQ) • Enables Data Governance Processes Field Operations Geologic Supply Chain Financial SCADA HSE OEDQ Oracle Site Hub Operations Dashboard Integration Layer Integrate Information Based on a Industry-Standard Well Data Model * Optional Component

22. Road Map

23. Site Hub Roadmap Differentiating Solution in the MDM Market Next Now • Enhanced MDM Capabilities • Source System Management & Cross-referencing • Identifying and resolving duplicates real-time • Address cleansing at the time of entry • Integrated Workplace System • Out of the box enhanced integration for site specific view of • Assets • Property • Usability & Visualization • Site Workflow • Mobile Application • Mobile application for iPad/tablet • View and edit capability from mobile device • Superior Integration Capability • Publication Workbench • Site Lifecycle Management • Integration with eBS Projects • Integration with document management system • Site Frontend with Endeca • Single consolidated view of site