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Wireless True-Up Process and Funding Distribution Percentage Methodology

This document explains the annual wireless true-up process, detailing the funding distribution percentage methodology. Every primary PSAP must provide call load data and operational costs to calculate wireless fund distribution. Call load data includes total number of calls, 9-1-1 calls, and wireless 9-1-1 calls received. Operational cost data required covers equipment, personnel, and IT/GIS support costs. Calculations involve wireless 9-1-1 call volume, recurring equipment and service costs, personnel costs, and IT/GIS support cost calculations. The final wireless fund distribution percentage is determined by dividing total allowable costs for each PSAP by the statewide sum of all total allowable costs.

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Wireless True-Up Process and Funding Distribution Percentage Methodology

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  1. Wireless True-Up Process andFunding DistributionPercentage Methodology Lewis Cassada PSC Project Manager August 05, 2010 www.vita.virginia.gov 1

  2. Purpose The purpose of this document is to explain the annual wireless true-up process and describe the funding distribution percentage methodology.

  3. Purpose Every primary PSAP is required to provide specific call load data and operational costs each year. This data is necessary in order to calculate the wireless fund distribution percentages for all PSAPs.

  4. Call Load Data Requirements The following call load data is required. ● Total Number of Calls Received ● Total Number of 9-1-1 Calls Received ● Total Number of Wireless 9-1-1 Calls Received

  5. Call Load Data Definitions ● Total Number of Calls Received This figure represents the total number of calls answered by the call takers and dispatchers in the PSAP. This total should include all 9-1-1, 7-digit, and any other administrative calls answered by the PSAP.

  6. Call Load Data Definitions ● Total Number of 9-1-1 Calls Received This total should include all 9-1-1 calls answered by the PSAP from any source.

  7. Call Load Data Definitions ● Total Number of Wireless 9-1-1 Calls Received This total should include all wireless 9-1-1 calls answered by the PSAP, but does not include wireless 9-1-1 calls transferred to the PSAP from the State Police.

  8. Operational Cost Requirements The following operational cost data are required. ● Recurring equipment and service costs ● Personnel costs ● IT & GIS support costs

  9. Operational Cost Definitions ● Recurring equipment and service costs - CPE lease or maintenance. - Mapping system maintenance. - Call accounting maintenance. - Voice logging equipment maintenance. (continued)

  10. Operational Cost Definitions ● Recurring equipment and service costs - Network control modems. - Any allowable LEC costs not currently captured through a state contract vehicle.

  11. Operational Cost Definitions ● Personnel costs - Salary and benefits of call takers and dispatchers (full & part time). - Salary and benefits of one PSAP director that manages the PSAP regardless of duties. (continued)

  12. Operational Cost Definitions ● Personnel costs - Holiday and overtime compensation. - Salary and benefits of training coordinators. (continued)

  13. Operational Cost Definitions ● Personnel costs - Other training costs incurred by the PSAP. - Compensation board funding is specifically excluded from personnel costs.

  14. Operational Cost Definitions ● IT & GIS support costs IT & GIS personnel costs may include internal or contract services. If the individuals providing these services also support other areas outside the PSAP, a reasonable methodology must be used to apportion their personnel costs among their functions.

  15. Calculations ● Wireless 9-1-1 call volume % calculation ● Recurring equipment and service cost calculation ● Personnel cost calculation ● IT & GIS support cost calculation

  16. Calculations ● Wireless 9-1-1 call volume % calculation The total number of wireless 9-1-1 calls received by the PSAP divided by the total number of calls received by the PSAP.

  17. Calculations ● Recurring equipment and service cost calculation The recurring equipment and service cost as reported by the PSAP is multiplied by their wireless 9-1-1 call volume % OR the statewide 9-1-1 call volume %, whichever is greater.

  18. Calculations ● Personnel cost calculation This figure will be either $30,000, or the product of the PSAP’s wireless 9-1-1 call volume % calculation multiplied by their personnel costs, whichever is greater.

  19. Calculations ● IT & GIS support cost calculation This figure will be either $10,000, or the product of the PSAP’s wireless 9-1-1 call volume % calculation multiplied by their IT & GIS support cost, whichever is greater.

  20. Calculations ● Total Allowable Costs The sum of the recurring equipment and service cost calculation, personnel cost calculation, and the IT & GIS support cost calculation.

  21. Final Wireless Fund Distribution % ● Final Wireless Fund Distribution % The total allowable costs for the individual PSAP divided by the statewide sum of all total allowable costs.

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