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Technology and Interpersonal Communication

Technology and Interpersonal Communication. Chapter 11. Technology Terms. Content aggregation or “information architecture” refers to information that has been collected together from different sources and considered a whole. Technology Terms.

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Technology and Interpersonal Communication

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  1. Technology and Interpersonal Communication Chapter 11

  2. Technology Terms Content aggregation or “information architecture” refers to information that has been collected together from different sources and considered a whole

  3. Technology Terms • Convergence is the integration of various technologies • Voice-activated computers • Cell phones that take pictures

  4. Technology Terms Computer-mediated communication (CMC) is the use of various technologies to facilitate communication with others

  5. Characteristics ofCommunication Technology • Its pervasive – technology is everywhere • Its paradoxical – technology is conflicting, inconsistent, and ironic • global village

  6. Characteristics ofCommunication Technology Its powerful – technology influences people events and cultures

  7. The Accessibility of Communication Technology • Accessibility helps to eliminate the technological gap between people and culture communities • Digital divide

  8. The Accessibility of Communication Technology • Trends of technology users: • Elite tech users = 31% of American adults • Middle-of-the-road tech users = 20% of American adults • Few tech assets = 49% of American adults

  9. What Does Accessibility of Communication Technology Have to do With Interpersonal Communication? First, it creates problems with meaning

  10. What Does Accessibility of Communication Technology Have to do With Interpersonal Communication? • Second, it has many positive benefits: • Increases safety • Creates a sense of play • Improves psychological well-being

  11. The Internet: Connecting Now • The internet is a “superhighway” network of networks • It connects computers together and the information goes from one computer to another

  12. The Dark Side of the Internet: Proceed with Caution • Little accountability or responsibility • Fostering of hate • Hate speech is extremely offensive language that is directed toward a particular group of people

  13. The Dark Side of the Internet: Proceed with Caution • Flaming occurs when people exchange malicious, hostile, or insulting comments • Has been called “electronic road rage” - Invasion of privacy

  14. The Bright Side of the Internet: New Opportunities • Widening your social networks • Computer mediated communication (CMC) allows people to seek out information and develop relationships

  15. The Bright Side of the Internet: New Opportunities Enhance your educational accessibility

  16. The Presentation of Self Online Avatars are a digital fictional and fantasy representation of a user in a virtual world Signaling theory proposes that online users have qualities that they wish to present to others

  17. Assumptions of Online Presentations of Self • Assumption 1 • The computer screen can deceive • Synchronous communication is when communication is taking place between the sender and receiver at the same time or in real time

  18. Assumptions of Online Presentations of Self • Asynchronous communication is when the sender and receiver do not synchronize before and after each communication exchange

  19. Assumptions of Online Presentations of Self • Assumption 2 • Online discussions often prompt introspection

  20. Assumptions of Online Presentations of Self • Assumption 3 • Online discussions promote self-orientation

  21. Identity Markers on the Internet • An identity marker is an electronic extension of who someone is • Screen names or nick names that are used to communicate the individuality of the sender of a message

  22. Identity Markers on the Internet • Personal homepages or web pages present a number of characteristics of a person such as: hobbies, pets, home, or links to other groups

  23. Communication Technology and Relational Maintenance • The electronic and face-to-face relationships • The “language” of online relationships • Abbreviated language is used for efficiency

  24. Communication Technology and Relational Maintenance • Graphic accents such as smiley faces  are used to communicate emotions • Articon is a picture used in an electronic message

  25. Communication Technology and Relational Maintenance Social networking: beyond the keyboard - refers to linking people or groups of people who share common interests

  26. Choices for Improving Online Communication Skills • Sender and receiver skills for electronic messages • Take responsibility for your own words

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