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Ten Years Into the Web - The Next Five

Ten Years Into the Web - The Next Five. Richard Baer, Camosun College Geoff Orme, Greater Victoria School District Adrian Dolling, BC Public Library Services http://www.bcpl.gov.bc.ca/cla-2004/. A study conducted in the Post-Secondary, School and Public Library sector. April – May 2004.

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Ten Years Into the Web - The Next Five

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  1. Ten Years Into the Web - The Next Five Richard Baer, Camosun College Geoff Orme, Greater Victoria School District Adrian Dolling, BC Public Library Serviceshttp://www.bcpl.gov.bc.ca/cla-2004/

  2. A study conducted in the Post-Secondary, School and Public Library sector.April – May 2004.

  3. Outline • How did we get here? • Where are we now? • What are the pressures? • Where do we seem to be heading? • Questions and Discussion

  4. History of the Internet – the world and BC

  5. BC Population Distribution

  6. Internet time lineHobbes' Internet Timeline by Robert H Zakon. 1945Vannevar Bush writes about the Memex. 1976Elizabeth II, Queen of the United Kingdom sends out an email 

  7. Internet time line1982 • DCA and ARPA establish the Transmission Control Protocol (TCP) and Internet Protocol (IP), known as TCP/IP. • 1983 • IBM PC.

  8. Internet time line 1990 Archie searched gopherspace 1991Tim Berners-Lee writes: “I just had to take the hypertext idea and connect it to the TCP and DNS ideas and -- ta-da! -- the World Wide Web”.

  9. Internet time line 1992The term “surfing the internet" is coined by Jean Armour Polly 1993 First GUI browser (Mosaic) released 1994 Netscape

  10. Internet time line 1994 Yahoo is first WWW directory 1996 Hotbot is first search engine 1998 Google

  11. Internet time line 2000Web size estimates by NEC-RI and Inktomi surpass 1 billion indexable pages 2003The French Ministry of Culture bans the use of the word "e-mail" by government ministries, and adopts the use of the more French sounding "courriel" (Jul)

  12. Pre Internet OPACS in BC • 1989 most Post Secondary libraries had text only OPACS • 1980’s Urban public libraries had text OPACS • 1995 Schools had a variety of PC/MAC based library catalogs

  13. The Internet comes to BC BC Net officially opened on 9 June 1988.This was the first official Internet network for BC and enabled our 3 sectors to connect easily.

  14. First year of Internet Access for Patrons

  15. Post-Secondary

  16. School & School District

  17. Schools

  18. Public

  19. Public Access & Freenets • 1992Victoria Freenet offered the first community access to the Internet in Canada. • 1994 - 1999Industry Canada starts the CAP program for rural & urban access to the Internet. (Mostly MS Windows systems) • 2000Gates Foundation has donated $2.6M worth of machines to public libraries. (Mostly MS Windows systems)

  20. . Household Internet Use Survey 2000 (Stats Can) In 2000, there were 10.8 million households.An estimated 1.0 million households were connected by cable to the Internet…. In contrast, just over 3.7 million households were linked by telephone to the Internet, a growth rate of 29% over the previous year. About 78% of households were connected to the Internet by telephone, and the remainder by cable

  21. Broadband: High-speed access to the Internet (Stats Can) In 2001, over 2.8 million households subscribed to the Internet using broadband. These accounted for 49% of all Canadian households regularly using the Internet from home An increase of 1.8 million households in 1 year The range was from 61% in British Columbia to 39% in the Atlantic provinces

  22. Rural versus Urban? • As of July 2003, 86% of the Canadian population lived in communities where broadband access by cable or DSL networks was available. However, 72% of Canadian communities, mainly those in rural or remote areas, do not yet have broadband services available

  23. Broadband in BC – as of Jan 2004 • 193 of BC’s 361 communities had broadband • A community is a location with a place name and either a public school, a library or health care facility • This represented 89% of the population even though it’s 55% of the communities. • 11% are underserved - the “last mile” problem

  24. What was on the Internet? mid-90’s – Library Catalogs via telnet, documents via FTP. Late 90’s – Resources via search engines 1997 onward – Licenced databases 2002 onward – Digital repositories such as DSpace and OAIster

  25. ELN resources on the Web Electronic Library Network is a consortium that licenses Databases for Post-Sec libraries. 1997ABI-Inform is first, then Ebsco databases, then H.W. Wilson. 1997BC Union catalog moves from CD-ROM to WWW. 2.9 million records by 2003.

  26. Remote access Most BC libraries had Internet access from their libraries by the end of 1998. As of 2004, 90% of postsecondary institutions and most urban public libraries offered 24X7 authenticated access to licensed resources.

  27. Outline • How did we get here? • Where are we now? • What are the pressures? • Where do we seem to be heading? • Questions and Discussion

  28. Study Methodology • Terminology • Literature Review • Online Survey • Comparison Data

  29. Terminology “PAW” Patron Access Workstation • Can search Google • For general use • Excludes “subject specific” labs • Includes “general purpose” labs

  30. Literature Review • Statistics Canada • Premier’s Technology Council • Internal government documents Result: No cross-sectoral studies located.

  31. Online Survey • Launched May 1st, 2003 • Promoted through CPSLD, PLSB, BCTLA, ERAC • Closed June 7th, 2003 • Respondents: (% = of population represented) • 16/28 Post-Secondary: 95% • 44/69 Public: 76% • 14/62 School Districts: 15% • 113/2063 Schools: 10.5%

  32. # PAWs / 1,000 population - All

  33. PAW use in Post-Secondary "gradual growth to 36 by 2007 so that there are enough workstations for classes of 40 to do their library assignments on the library OPACs. We do not expect growth beyond that". "We expect workstation growth to stabilize and plateau".

  34. # PAWs /1,000 – Post-Secondary

  35. # PAWs /1,000Middle & Secondary Schools

  36. # PAWs / 1,000Elementary Schools

  37. # PAWs / 1,000Public

  38. Comparison Data - Public • UK Public Library Standard 0.6 (2000) met by 63% of libraries in 2003 • USA Average 0.44 (2001) • CALUPL – 0.40 (2002) • BC 0.37 (2003), Urban 0.34, Rural 0.61

  39. PAW use in Public Libraries 1 “Between 1999 and 2003: • Internet stations increase 89% • sessions increased 121% • the number of identifiable users each month increased 88% The numbers are interesting since we have about 7,500 to 8,000 different users each month.”

  40. PAW use in Public Libraries 2 “…has certainly increased the number of Library users, since there are many people who come in only for the Internet, especially teenagers. It has also allowed older users to learn new technology and to communicate with children and grandchildren around the world."

  41. BC Public Library Web Visits 60,000+ in 7 days – Library sites

  42. BC Public Library Web Visits 60,000+ in 7 days - User Location

  43. What can patrons do? • Biggest use in public libraries is Email • Attachments are a challenge • In schools we spend a lot of effort stopping chat, games, etc… • Network capacity not there for streaming video • Sound support is patchy • Collections?

  44. Collection DevelopmentPost-Secondary $ 211.00

  45. Collection DevelopmentPublic Total $ 5.17

  46. Collection DevelopmentPublic Rural $ 3.34

  47. Collection DevelopmentPublic Urban $ 5.92

  48. Collection DevelopmentPublic Regional $ 4.11

  49. Collection Development Public % Online

  50. Collection DevelopmentPublic $ / capita Online

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