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Award Process

2011. Malcolm Baldrige National Quality Award. Award Process. Baldrige Performance Excellence Program | www.nist.gov/baldrige. Baldrige Award Calendar . March Early eligibility certification April Eligibility certification May Award applications due

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Award Process

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  1. 2011 Malcolm BaldrigeNational Quality Award Award Process Baldrige Performance Excellence Program | www.nist.gov/baldrige

  2. Baldrige Award Calendar • March Early eligibility certification • April Eligibility certification • May Award applications due • June–November Applications reviewed • November Award recipients announced • Winter–Spring Award ceremony • March or April The Quest for Excellence Conference

  3. Application Process:Step 1, Eligibility Certification • Eligibility categories • Manufacturing • Service • Small business • Education • Health care • Nonprofit • Eligibility fee—$150 • Nomination of examiner

  4. Application Process: Step 2, Award Application • Submit application report that addresses Baldrige Criteria • Pay application fee (sliding scale) • Pay site visit fee, if selected (sliding scale)

  5. Role-Model Determination • Purpose of determination • Records check

  6. Award Process Review Cycle

  7. Applications by Award Categories

  8. Board of Examiners • Volunteers • “Backbone” of Baldrige Program • Evaluate award applications • Ambassadors

  9. Composition and Selection of the Board of Examiners • Broad base of expertise • Selection factors • Terms of service

  10. Time Commitment by Examiners • Training prework (about 40–60 hours) • Training (3–4 days) • Independent Review (about 35–45 hours) • Consensus Review (about 45–60 hours) • Site Visit Review (about 20–30 hours preparation; 6 or 7 days on site)

  11. Why Examiners Participate • Increase learning • Network with peers • Review leading organizations • Contribute to the nation

  12. Code of Ethical Conduct • Purpose • Confidentiality • Avoidance of conflict of interest • Independent evaluation and scoring • Examiner status not for personal gain • Five-year rule

  13. 2011 For More Information • Criteria booklets • Self-assessment tools based on the Criteria • Award recipient videos and profiles • Case studies • Baldrige community www.nist.gov/baldrige baldrige@nist.gov (301) 975-2036 Baldrige Performance Excellence Program | www.nist.gov/baldrige

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