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Situational Leadership. Four Basic Leadership Styles Telling Selling Participating Delegating. In the workplace, leadership behavior is exhibited in different ways depending upon the needs of the situation. We call this “Situational Leadership.”. THE FOUR LEADERSHIP STYLES. (High). RE
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Situational Leadership Four Basic Leadership Styles • Telling • Selling • Participating • Delegating
In the workplace, leadership behavior is exhibited in different ways depending upon the needs of the situation. We call this “Situational Leadership.”
THE FOUR LEADERSHIP STYLES (High) RE LA T I ONSH I P B E H A V I O R (Low)TASK BEHAVIOR (High) HIGH MODERATE LOW (Low) READINESS LEVEL OF FOLLOWER(S)
Telling The Leader: • Provides detailed instructions • Gives constituents specific goals and objectives • Checks in frequently with constituents to keep them on track • Enforces rules and regulations • Demonstrates the steps involved in doing the job
THE FOUR LEADERSHIP STYLES (High) RE LA T I ONSH I P B E H A V I O R (Low)TASK BEHAVIOR (High) HIGH MODERATE LOW (Low) READINESS LEVEL OF FOLLOWER(S)
Selling The Leader: • Represents management’s position in a convincing manner • Tries to motivate with rewards • Sells constituents on their own ability to do the job • Praises constituents for good work • Provide constituents with a lot of feedback on how they are doing
THE FOUR LEADERSHIP STYLES (High) RE LA T I ONSH I P B E H A V I O R (Low)TASK BEHAVIOR (High) HIGH MODERATE LOW (Low) READINESS LEVEL OF FOLLOWER(S)
Participating The Leader: • Involves constituents in making decisions • Makes constituents feel free to ask questions and discuss important concerns • Holds frequent team or staff meetings • Helps constituents locate and suggest their own development activities • Listens to constituents’ problems and concerns without criticizing or judging
THE FOUR LEADERSHIP STYLES (High) RE LA T I ONSH I P B E H A V I O R (Low)TASK BEHAVIOR (High) HIGH MODERATE LOW (Low) READINESS LEVEL OF FOLLOWER(S)
Delegating The Leader: • Delegates broad responsibilities to constituents • Expects constituents to find and correct their own errors • Provides constituents with feedback on results • Allows risk taking and innovation in constituents
Three Skills • Flexibility (Switch from one style to another depending upon person, task, experience, time of day, health, etc.) • Diagnosis (Ability to look at any situation and ascertain the leadership style the employee needs at that particular time.) • Contracting for Leadership Style (When the leader knows what is needed to support the employee and agrees to provide it, there is a verbal contract and the leader must live up to the agreement.)