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Changing the culture Rome wasn’t built in a day!

Changing the culture Rome wasn’t built in a day!. By David Aspinall Records Management Consultant, Instant Library Ltd. INTRODUCTION. Rome wasn’t built in a day!. - But it seems like the internet was!. Agenda. Introduction Why worry – Won’t technology supersede the problem?

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Changing the culture Rome wasn’t built in a day!

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  1. Changing the cultureRome wasn’t built in a day! By David Aspinall Records Management Consultant, Instant Library Ltd

  2. INTRODUCTION Rome wasn’t built in a day! - But it seems like the internet was!

  3. Agenda • Introduction • Why worry – Won’t technology supersede the problem? • Technological Approaches to Email • Understanding ones corporate culture • Fitting ones culture to the technology • Conclusions

  4. Why worry – Won’t technology supersede the problem? Moore's law "The number of transistors on a chip doubles every 18 months." By Intel co-founder Gordon Moore in 1965 regarding the pace of semiconductor technology. It proved fairly accurate for 20-30 years. But in 1965 we were running corporate accounts on IBM 360/30 mainframes with 32k bytes total computer memory. One Conclusion: Usage of computer systems will expand to utilise the resources available.

  5. ENUM End User Email ENUM Subscriber Internet Telephony (VOIP) Mobile Telephony Public telephone services Caller Called ENUM Database Request for Caller info Caller service info & preferences Technological Approaches

  6. World Wide Web e-forms e-mails Spam Filter Virus Detection Internet application Initial validation Reference to business aps. Workflow Processing Auto Archive e-mail server e-mail archive Direct user fred@abc.co.uk Business Application Business user sales@abc.co.uk EDRM System Technological Approaches

  7. Understanding ones corporate culture Our Style And Shape Multi-style One Size Must Fit All Our Attitude Minimum Approach Seen As The Best Our Strategy Compliance Led Business Led Our Appetite “If we have to” “Enthusiastic” and willingly embraced Our Approach To Processes Tweak, Do The Minimum Completely Integrated, At The Heart Of What We Do Our Approach To Our Customers No Difference If We Can Help It Completely New Customer Experience Our Approach To Organising Ourselves Independent Solution Full Integration In The Business

  8. Fitting ones culture to the technology PROGRESSIVE RISK AVERSE PRINT TO PAPER COMMON SERVER EDRM SHARED MAIL BOXES INTERNET APP RM APP I/F EMAIL ARCHIVE

  9. Management of Change Vision Strategies & Goals Programmes Work-streams Programme Goals Projects broken down into tasks which need to be mapped against the strategy and goals to assess how / if they support delivery Technology Training Communications Funding Policy Operating Model Tasks

  10. Conclusions MONEY CORPORATE CULTURE CURRENT SYSTEMS &TECHNOLOGY EVENTS EXECUTIVE INTERNAL EVANGELIST

  11. Thank You.

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