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Conflicts . Conflict . Conflict is any disagreement, struggle, or fight. Often occurs when one person’s wants, needs, wishes, demands, expectations, or beliefs clash with those of another person. Keep in mind that disagreements are normal in healthy relationships. . Causes of Conflict .
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Conflict Conflict is any disagreement, struggle, or fight. Often occurs when one person’s wants, needs, wishes, demands, expectations, or beliefs clash with those of another person. Keep in mind that disagreements are normal in healthy relationships.
Causes of Conflict Power struggles Loyalty Jealousy/envy Property dispute Territory and space Rumors
Responding to Conflict • You have a choice! • Face it • Run from it • Primary concern should be health and safety. • Walking away is mature, not cowardly.
Conflict Resolution Process of solving a disagreement in a manner that satisfies everyone involved. You may not agree with their views. You can respect and tolerance for how they feel.
Strategies for resolving conflict Take time to calm down and think it over. Take turns explaining each person’s side. As for clarification, make sure you know how the other one feels Brainstorm solutions Agree on a solution that benefits both sides Follow up to see if you made the best decision.
Negotiation Process • Use of communication and compromise to settle a disagreement. • When two parties can not reach an agreement, they might need mediation • Specially trained people help others resolve their conflicts peacefully.