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Management and Coordination of Training and Development. HPO’s & HRD Organizations as Systems Systems Thinking. The Process of Systems Thinking. Look at a problem from a holistic perspective Identify & respond to changes quickly
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Management and Coordination of Training and Development HPO’s & HRD Organizations as Systems Systems Thinking
The Process of Systems Thinking • Look at a problem from a holistic perspective • Identify & respond to changes quickly • Resource: “Systems Thinking” ASTD; Info-line, March 1997. Issue 9703.
Benefits of Systems Thinking • Improves decision making through keen assessment • Keen assessment leads to effective interventions
Characteristics of Systems Thinking • Complex relationships and interdependencies • Reframe an issue or problem • See the entirety • Discern patterns • Question all underlying assumptions
Perspectives of Systems Thinking • Events • Patterns • Structures • Moving from Events to Structures…
Implementing Systems Thinking • Group #1 – Stating the Problem, Telling the Story, identifying the key variables & ways to visualize a problem • Group #2 – Creating loops (balancing, reinforcing, archetypes) • Group #3 – Effective interventions & relevance to HRD
Tying it all together • With your knowledge of systems thinking, high performing organizations, and HRD competencies develop a strategy and present it to key management
Best Team… • Recall the “best team” experience • Describe your experience • Consensus • Acknowledge