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Information Technology Report

This report by Trey Felton, IT Service Delivery Manager at COPS/RMS, highlights the successful service availability and key achievements in market operations, market data transparency, retail market, and core systems planned failovers. It also covers the completion of data center migration and corporate environment moves without impacting project schedules. The report details the progress of development, test, production systems, and the Bastrop control room, all on schedule for successful implementation.

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Information Technology Report

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  1. Information Technology Report Trey Felton Manager, IT Service Delivery COPS/RMS

  2. Highlights • Service Availability: • Market Operations IT systems met all SLA targets • Market Data Transparency IT systems met all SLA targets • Retail Market IT systems met all SLA targets • Core Systems Planned Failover (6/7) • Completed with only two missed SCED intervals • MIS/MIR Systems Planned Failover (6/8) • Completed with no issues • Data Center Migration • Corporate environment move continues with no impact to overall project schedule • Development, Test, Production systems and Bastrop Control Room are all on schedule • Control Room in Bastrop on schedule to be ready for use by July 22nd ERCOT Public

  3. 2011 Net Service Availability (Retail and Market Ops) ERCOT Public

  4. 2011 Data Center Availability ERCOT Public

  5. June 2011 Net Service Availability ERCOT Public

  6. June 2011 Data Center Power Availability ERCOT Public

  7. YTD Availability – Retail Market IT Services ERCOT Public

  8. YTD Availability – Market Operations ERCOT Public

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