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2007 ISM Workshop. Session E-1 Panel Discussion on Best Practices and Lessons Learned Frank McCoy/Bill Webb. Corporate ISM Readiness Reviews Conducted. Idaho National Lab (INL) – Phases I & II Idaho Cleanup Project (ICP) – Phases I & II River Corridor Closure (RCC) – Phase II.
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2007 ISM Workshop Session E-1 Panel Discussion on Best Practices and Lessons Learned Frank McCoy/Bill Webb
Corporate ISM Readiness Reviews Conducted • Idaho National Lab (INL) – Phases I & II • Idaho Cleanup Project (ICP) – Phases I & II • River Corridor Closure (RCC) – Phase II
Independent Feedback • Critical Input to WCH’s Declaration of Readiness • Key Factor • Team members not responsible for areas they review
Balanced Feedback • RCC Knowledge Base • Covered 3 Projects & all Functional Areas in a short period of time • Knowledge Base from outside RCC • Facilities best practice sharing • IH Database to SRS • RadCon practice adopted at RCC from SRS
Constructive Feedback • Graded Approach applied • i.e., Bldgs. 324/327 vs. ERDF • Emphasis on Observation-Based vs. Compliance-Based • Help maximize the Contractor’s efforts • Result – Proper perspective & constructive feedback
Timely Feedback • Real time feedback on significant issues • Daily briefs with Senior Management • Comprehensive debrief at close-out • Form-1’s drafted by close-out • Factual Accuracy Copy within one week • Final Report within two weeks
Continuity with Feedback • Input to corrective action development • Provided feedback in determining short-term & long-term actions • Oversight of final corrective action process • Verify issues are understood • Verify issues are properly communicated • Verify CA effectiveness • Verification of readiness criteria • Especially for CAs that cut across Projects and Functional Areas • Added resource for staff to draw on
Strategic Feedback • Combined WGI & CH2MHill team • Shared expertise & experience • The more we work together the better we work together
RCC Review Results • 9 Strengths • Emergence of positive safety culture • ERDF issue management process • Workers response to upset conditions • IWCP • Field Remediation (FR) integrated operations • Safety Representative’s field involvement • IH database • Environmental assessments • SQEP process for validating competency
RCC Review Results • 6 Issues • RadCon practice counter to ConOps • Work released prior to JHA approval • Work control feedback LTA • Electrical safety indeterminate from troubleshooting work package • Lack of quality closure documentation for D-56 NOV • Implementation of safety basis commitments is not rigorous • 22 Opportunities for Improvement (OFI)
Conclusion/Recommendations • Pick team that is qualified & independent & one that is balanced with site/project knowledge • Design approach methodology that is graded & observation weighted & fine tune as you go • Ensure team is aware of recent history (how the Site/Project has gotten to where they are & how much progress is expected
Recommendations Cont’d • Build peer review & management review into the assessment process • No Surprises • Provide Continuity, if possible • Build teamwork • Practice ISM • Constructive FEEDBACK – Safe Workplaces