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Social Media 101. A presentation for members and friends of Access Development and the BYU Management Society Salt Lake Chapter. by Pete Codella, APR October 20, 2009. My information. Pete@CodellaMarketing.com @ Codella 801.448.7383. TXT prpete to 50500 for my SMS business card
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Social Media 101 A presentation for members and friends ofAccess Development and theBYU Management Society Salt Lake Chapter by Pete Codella, APR October 20, 2009
My information Pete@CodellaMarketing.com @Codella 801.448.7383 TXT prpete to 50500 for my SMS business card by Contxts.com Pete Codella, APR (Accredited in Public Relations)President of Codella MarketingFounder of NewsCactus
Note taking Slides will be published at . . . News.CodellaMarketing.com
Defining social media It’s about conversation — being social Media because it resembles traditional published content
Social media is • The same as: • User-generated content (UGC) • Consumer-generated media (CGM) • New media, digital media • Social interaction through technology
History Internet E-mail Listservs Discussion boardsand forums Mobile phones
Next Web blogs, known as blogs — the next generation of social media
Multimedia sharing Picture and video sharing sites
Social networking Facebook LinkedIn MySpace Plaxo
Blurring lines Personal vs. professional profile Privacy and brand implications Communitainment, not entertainment
Multiple channel communication • Traditional media versus new media • Media gatekeepers are less important • Develop a strategy for each channel
Microsites • Now a main Web site is augmented by many more microsites • Blog • Newsroom • YouTube • Facebook • Twitter • Flickr
Web strategy Web Site Blog Newsroom SocialMedia InternetMarketing
Distributed content MainSite
Online strategy What are your goals and objectives? Use tools to help accomplish goals
A revolutionary shift Say hello to the Internet Press Utilize social media toself-publish It’s about engagement,a multi-way conversation
The golden child • Social media has proven to be most effective at search placement • Search placement lingo: • search engine optimization • search engine marketing • inbound marketing • social media optimization
Social media tools RSS (really simple syndication) Blogging and microblogging Online newsroom Social (virtual) networking Multimedia sharing Wikis
Who’s your daddy? Your main Web site is no longer your home page Google Search is
The Google Golden Triangle
Search lottery 10 chances to place in Google’s top 10 search results Get as many tickets to the search lottery as possible
Content is king Copywriting for the Web Think like the person doing the search Have a strategy for incorporating keywords Use behind-the-scenes keywords and descriptions
Who’s driving? It’s my time, not prime time We, the people Think TiVo Empowered consumers 90% don’t watch commercials
Syndicate like Oprah • Use Really Simple Syndication (RSS) to distribute your content • Publish niche RSS feeds • Newsroom • Blog(s) • Industry news
Internet TV Hulu has grown from 63 million total streams in April 2008 to 373 million in April 2009
Old approach : push Advertising Direct mail Mass distribution — fax, e-mail
New approach : pull Really Simple Syndication (RSS) Blogging and microblogging Discussion boards, forums, social networks
Why social media? It’s about engagement Listen Connect Educate Reassure Interact
Peer networks are trusted 78% of consumers trust peer recommendations Only 14% trust advertisements
Virtual drives analog 1 out of 8 couples married in the U.S. in 2008 met via social media
Changing demographics By 2010 Generation Y will outnumber Baby Boomers 96% of them have joined a social network
Media users • Years to reach 50 million users: • Radio = 38 years • TV = 13 years • Internet = 4 years • iPod = 3 years • Facebook added 100 million users in less than 9 months • iPhone applications hit 1 billionin 9 months
Blogging for business Be a thought leader Engage with key constituents Provide commentary, news and information An unpolished, straightforward and honest approach
Blog features A strategy for incorporating keywords RSS Social media sharing Links to other online properties
Online newsroom features A microsite that features your press releases A strategy for incorporating keywords RSS Social media sharing Links to other online properties
Press release distribution Send directly to journalists Publish online on your own Use a news wire service
Blogs vs. newsrooms Both have search benefits – keywords and frequency Comment management New or existing content
Social networking LinkedIn Facebook MySpace Plaxo Squidoo Second Life
Social networking CodellaMarketing.com Redirectnow.com
The power of Facebook • Some Web users’ home page • email, instant messaging, photo and video sharing • 4:39 per user per month (June 2009) • adoption increasing at more than 700% from previous year • #1 social network in the U.S.
The power of Facebook • More than 1.5 million pieces of content — Web links, news stories, blog posts, notes, photos, etc. — are shared on Facebook daily
Facebook’s newest demographic The fastest growing segment on Facebook is 55 to 65 year-old females
Country of Facebook If Facebook were a country it would be the world’s fourth largest, between the United States and Indonesia
YouTube for search The Internet’s #1 search engine for children #2 search engine worldwide Search for your keywords then build a campaign to utilize those searches