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Centralised Online Real-time Electronic PDS CORE PDS, Chhattishgarh

Centralised Online Real-time Electronic PDS CORE PDS, Chhattishgarh. COREPDS- मेरी मर्ज़ी By Umesh Agrawal , IAS. What was there before COREPDS?. Chhattisgarh has computerized the whole PDS supply chain in 2007-08 Increased Transparency ,Accountability, Efficiency.

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Centralised Online Real-time Electronic PDS CORE PDS, Chhattishgarh

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  1. Centralised Online Real-time Electronic PDS CORE PDS, Chhattishgarh COREPDS-मेरी मर्ज़ी By UmeshAgrawal, IAS

  2. What was there before COREPDS? • Chhattisgarh has computerized the whole PDS supply chain in 2007-08 • IncreasedTransparency ,Accountability, Efficiency

  3. Situation before initiative As a result • Leakages and diversion have drastically come down • Genuine beneficiary in Chhattisgarh is no doubt, getting her full entitlements. But still there are problems faced by beneficiary at FPS.

  4. Most common problems faced by beneficiary at FPS • FPS is not open when the beneficiary wants to take her rations, leading to additional trips. • FPS declares 'no stock' even when the FPS has sufficient stocks, leading to additional trips. • The sales person does not accord due respect to the beneficiary or sometimes misbehaves.

  5. Most common problems faced by beneficiary at FPS (contd.) • Overcharging – The sales person charges more than what is chargeable. • Deliberate under-weighment of the commodities by sales person. • Beneficiary may need to spend at least half a day to take commodities because of long queues.

  6. Solution to above problems No technology can solve the above problems. But portability can solve the problems. Portability empowers beneficiary to go to an FPS giving better services, there by creating a reason for improvement in service at FPS. Solution is the ‘Beneficiary empowerment’

  7. Power of right to chose Q Why your colony's provision shop-wala shall never ill-treat you? A if he ill-treats you or hurts your ego you will stop going to the shop. Because you have freedom to chose where to purchase he will treat you well.

  8. What COREPDS offers The convenience that technology has given to a bank account holder to withdraw money from any ATM, is being offered to a poor BPL beneficiary in COREPDS

  9. COREPDS Objectives • To empower beneficiary • To improve Service Delivery • To reduce Diversion • To weed out Bad FPS • To create Transparency

  10. Ten Reasons to change my FPS(from an informal talk with beneficiaries)

  11. Reason - 1 इस दुकान के सामान में कंकड ज्यादा रहता है| बुवा बोलती है, उनका दुकानवाला अच्छा चावल देता है| क्या करूँ मेरा इस दुकान से पाला पड़ा है|

  12. Reason - 2 मैं किराये से रहती हूँ, मैंने घर बदल दिया, अब मेरी दुकान 10 कि.मी. दूर है| दुकान बदलवाने के लिए कौन कलेक्टर कार्यालय का चक्कर काटेगा? मुझे उतनी दूर जाके ही सामान लेना पडता है|

  13. Reason - 3 मेरा दुकान वाला कम तौलता है, मेरी पड़ोसन बोलती है, उनकी दुकान वाला तो ठीक देता है, क्या करूँ मैं दुकान तो बदल नहीं सकती हूँ|

  14. Reason - 4 मैं जब कभी दुकान जाती हूँ, वह बंद रहती है| कम से कम 5 - 6 बार तो जाना ही पड़ता है सामान लेने|

  15. Reason - 5 मैं 18 साल की लडकी हूँ| वह लडका जो दुकान में बैठता है वो मुझे घूरता रहता है, मुझे अच्छा नहीं लगता है| लेकिन क्या करूँ, मुझे 2 रू. किलो में चावल उसी दुकान से मिलता है|

  16. Reason - 6 वर्षों से हमारे परिवारोँ के बीच अच्छे संबंध नहीं हैं,लेकिन वही परिवार दुकान चलता है| मुझको हर महीने भिखारी जैसे 2 रू. किलो चावल के लिए उनके सामने हाथ फैलाना पडता है| काश मैं कोई दूसरे दुकान जा सकती|

  17. Reason - 7 इस दुकान में सामान लेने के लिए पूरा दिन लग जाता है| बगल वाली दुकान खाली रहता है, क्या मैं उधर से सामान नहीं ले सकती हूँ?

  18. Reason - 8 मेरा दुकान वाला चिल्लर वापस ही नहीं करता 2, 4 रूपया तो ज्यादा ले ही लेता है|

  19. Reason - 9 मेरा दुकान वाला एक सामान एक बार देता है, मुझे पाँच बार दुकान जाना पडता है पाँच सामान लेने के लिए| सुनती हूँ की कुछ दुकान वाले सभी सामान एक ही बार में ही देते|

  20. Reason - 10 अगर मेरे पास दुकान को चुनने का हक होता तो राशन दुकानदार भी मेरे साथ सम्मानजनक व्यवहार करता और मुझे भी गर्व होता|

  21. Every FPS has a POS device • Smart Card reader • Thermal Printer • GPRS Connectivity • Finger Print Scanner

  22. Smart Ration card for a BPL beneficiary • Smart Ration Card has no biometrics • RSBY card can also be used (RSBY has bio-metrics) • Scalable to Aadhaar Authentication

  23. COREPDS Performance Indicators & Outcome

  24. Reduction in Fake Issues Change in percentage of sale of commodities at FPS

  25. Reduction in Diversion

  26. Measurement of Portability • Churning Effect The % of beneficiaries taken commodities from other than attached FPSs in the total beneficiaries taken commodities in that month will be calculated. Currently 20% of beneficiaries are using portability

  27. Measurement of Portability • Weeding Out Bad FPSs: % of FPSs that have served less than 75% of attached beneficiaries in total number of FPS in COREPDS shall be measured 40 % FPS have lost more than 25% business

  28. Benefits • Reduced waiting time at FPS • Reduced number of trips to FPS • Behavioral change in FPS sales men • Weeding out bad FPS • Bribe money stopped at the root

  29. Status • COREPDS is presently operational in 302 FPSs in Raipur, Rajnandgaon, Durg and Mahasamund cites and some rural FPS, benefiting 3.0 Lakh families. • We are extending COREPDS to all the 11 corporations of the State by August 2013.

  30. How the system works, Risks and Challenges associated with the implementation, Performance and Outcome of the project will be explained by my colleague

  31. Thank you UmeshAgrawal ukayagrawal@rediffmail.com 09425557911

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