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Ben Whitaker - Masabi. What is Masabi ?. Mobile ticket machines, enabling on-handset purchase and display Timetable -> Credit Card -> Barcode - now faster than NFC Mass market: for normal phones as well as Smartphones
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Ben Whitaker - Masabi What is Masabi? • Mobile ticket machines, enabling on-handset purchase and display • Timetable -> Credit Card -> Barcode - now faster than NFC • Mass market: for normal phones as well as Smartphones • Created the self-print and mobile barcode standard for UK Railways (ATOC) • Services used by Atos Origin, theTrainLine.com, Heathrow, Gatwick, Virgin, Trainline, East Coast, Chiltern Railways • “better than the web” “the end of queues”
Old Habits Die Hard! Technology alone is not enough Users want to avoid queues / Rail operators need to grow service capacity with a shrinking capital budget Large CAPEX projects unattractive • Smartcard great for simple zonal travel, but Smart less attractive for long distance rail – £1.3bn ITSO project • Barcode great for complex rail/airlineCheaper barcode & mobile self-service launched on first year business casethanks to soft roll-out • Germany and Denmark dual-format to serve both user cases – wasted opportunity if UK rail is Smartcard only?