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Mentoring at Sodexo

Mentoring at Sodexo. Background Sodexo USA ‘Spirit of Mentoring’ Sodexo Europe ‘Reciprocal Mentoring’ Testimonials. Agenda. Sodexo’s global footprint. Wor ldwide Lead er in Food and Facilities Management Services & Service Vouchers and Cards

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Mentoring at Sodexo

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  1. Mentoring at Sodexo www.sodexo.com

  2. Background Sodexo USA ‘Spirit of Mentoring’ Sodexo Europe ‘Reciprocal Mentoring’ Testimonials Agenda page 2

  3. Sodexo’s global footprint Worldwide Leader inFood and Facilities Management Services & Service Vouchers and Cards 33,900 sites in 80 countries Total Revenue in Billions $19 (€14.7) 380,000 Employees Worldwide Continental Europe $6.0 (€4.6) Revenue 90,705 Employees Corporate Services Corrections Defense Education Health Care Leisure Remote Sites Seniors Service Vouchers and Cards North America $7.7 (€5.7) Revenue 120,000 Employees Corporate Services Defense Education Health Care Leisure Remote Sites Seniors UK / Ireland $1.9 (€1.4) Revenue 42,972 Employees Corporate Services Corrections Education Health Care Leisure Remote Sites Service Vouchers and Cards Africa Asian PacificCorporate Services Defense Education Health Care Leisure Remote Sites Service Vouchers and Cards Latin America Health Care Remote Sites Service Vouchers and Cards Africa, Asia, Pacific, Latin America $2.5 (€1.9) 89,461 Employees page 3

  4. General Definition of Mentoring • Mentoring is a private relationship between two or more individuals. The relationship is based on a mutual desire to share knowledge and experience for learning, and development toward an organizational objective. Goal Orientation Experience Mentor Mentee Self Accountability Perspective Commitment Commitment page 4

  5. Different Kinds of Mentoring • Traditional mentoring • Reverse mentoring • Peer mentoring • Buddy mentoring • E-mentoring page 5

  6. Mentoring Can Serve Different Goals • Professional and personal development • Gender balance in management • Cultural awareness, e.g. race, gender, generations, etc. • Knowledge transfer between generations • Integration after acquisition IMPORTANT FOR EACH OF US TO HAVE MULTIPLE MENTORS FOR CAREER SUCCESS AND MUST MENTOR OTHERS page 6

  7. Mentor Improve leadership effectiveness Develop potential successors Increase awareness of personal biases Enhance current network at all levels Mentee Improve performance and develop skills Build, expand relationships / networks Gain sounding board for new ideas Receive constructive feedback Mentoring Benefits Organization • Improves strategic succession planning initiatives • Builds bench strength of the organization • Promotes inclusive diversity management practices • Improves employee morale and retention page 7

  8. Being Mentored Can Be Key To Women’s Advancement 44% of CEOs listed mentoring programs as one of the most effective strategies they would use to enhance women’s advancement to senior management Source: Catalyst 77% of business women said they had a mentor. Of the 23% without mentors, most felt that they would have advanced more quickly if they had a mentor Source: Women, Mentors and Success Some of the important lessons learned through mentoring: getting ahead, understanding and adapting one’s style, becoming known for your work, networking, building conduits to top leadership Sheila Wellington Source: Catalyst

  9. Triple Creek Associates Research

  10. Background Sodexo USA ‘Spirit of Mentoring’ Sodexo Europe ‘Reciprocal Mentoring’ Testimonials Agenda page 10

  11. Sodexo USA “Spirit of Mentoring” Programs page 11

  12. Diversity and InclusionIMPACT 2011 Partnerships • 94% - Cross-Divisional Partnerships • “… allowed me to meet and share with managers from different divisions, regions and at different levels of the organization.” • “… know more about Sodexo and what it is all about.” • “…translated into varied experiences and thoughts to improve our customer’s programs.” • 74% - Cross-Cultural Partnerships • “In an interracial mentoring relationship, I was able to realize some the barriers that were self-imposed due to racial differences.” • “Enlightened me and allowed me to learn about diversity in a safe environment.”

  13. Spirit of Mentoring – IMPACT ROI Study : 2009Benefit Examples Summarized IMPACT 2009 Return = 1:2 13

  14. Spirit of Mentoring – IMPACT ROI Study: 2009Top 3 Intangible Benefits – Mentee/Mentor 14

  15. Background Sodexo USA ‘Spirit of Mentoring’ Sodexo Europe ‘Reciprocal Mentoring’ Testimonials Agenda page 15

  16. The Ambition A great chance to develop the organization and its capabilities • Create ‘female bench strength’ • Provide high potential women with a development opportunities • Enhance confidence, engagement and retention of senior women • Raise senior team awareness about the career issues women face • Leverage mentoring as vehicle to remove barriers & support career progression for women page 16

  17. Executive Committee Leader Gives Perspectives, experience Advice to support career Rules for success Gets ‘Invisible barriers’ Ideas for improvement Opportunity for change What is Reciprocal Mentoring? Mentoring Partner Gives • Career insights • Challenges faced • Perception of culture Gets • Sounding board • Self-confidence • Opportunity for change page 17

  18. Background Sodexo USA ‘Spirit of Mentoring’ Sodexo Europe ‘Reciprocal Mentoring’ Testimonials Agenda page 18

  19. Mentee Testimonials “…allowed me to increase my self confidence, thereby allowing me to feel more bonded with Sodexo and effectively manage both challenges and changes.” “My mentor challenges or confirms ideas and actions I’m taking. I’m now going to introduce some ideas about women advancement” “I have become a whole human being and able to see how harnessing the power of humanity will be my management style going forward.” “We began talking about strategic developments… we’re now talking about work-life balance and what I want to do next.” “My mentor has helped me broaden my network… present my business and get introduced to Corporate Directors. ” “I learned to look at the business from my client’s perspective with an improved understanding of what is important to them and their success.” page 19

  20. Mentor Testimonials Spirit of Mentoring Videocreate hyperlink - http://www.youtube.com/user/SodexoCareers#p/u/7/erzd6Ow9aq8 “I decided to start a buddy mentoring program for my new team members.” “It takes time to get going, get to know each other, build trust . I hope to continue to build my own awareness about gender diversity.” “It connects you more to the organization and its family as you build relationships with your partners… you fully understand the broadness of our company, its challenges and the great people that work with us.” “I learned to understand and be okay with different personality styles and more patiently collaborate without making assumptions." “The mentoring experience opened my eyes to consider women for every operational position, even in most challenging environments.” “My Mentee gave me fresh new perspectives. By assisting her… it made me think about my leadership style and how I could be more effective with my team.” “I am better aware of how I should plan business meetings, so that everyone get fair chance and time to present. » page 20

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