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FTS 2 Failure Tracking System 2 User‘s Guide Process Flow

FTS2. FTS2. FTS2. FTS2. Process Flow. Process Flow. Process Flow. Process Flow. User Guide. STS Order Fulfillment. STS Order Fulfillment. STS Order Fulfillment. STS Order Fulfillment. STS Order Fulfillment. STS Order Fulfillment. STS Order Fulfillment. STS Order Fulfillment.

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FTS 2 Failure Tracking System 2 User‘s Guide Process Flow

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  1. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment FTS 2Failure Tracking System 2 User‘s Guide Process Flow AGILENT TECHNOLOGIES RESTRICTED

  2. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment • Purpose of processes■ Description of adding item repair in FTS 2 (Failure Tracking System 2). • Area of Application■ Agilent Technologies Manufacturing GmbH & Co. KG, STS Order Fulfillment, PLBG/CM.■Handwritten changes and extensions must be approved before they are made to or on this document.■AGILENT TECHNOLOGIES RESTRICTED:This document and any associated data contain restricted information that is Agilent Technologies property. Only disclose or duplicate for others as authorized by Agilent Technologies. AGILENT TECHNOLOGIES RESTRICTED

  3. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment ■ Hints: ■ Completely fill in all fields (mandatory and optional)■ Train all users ■ green pop up windows indicates success ■ red pop up windows indicates error ■ red arrow indicates mandatory field ■ red exclamation mark indicates problem with field input AGILENT TECHNOLOGIES RESTRICTED

  4. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment • FTS2 System Test Input■ to start go to the following URL:■ Test Server: http://qiswp.lvld.agilent.com/FTS2/DesktopDefault.aspx■ Production Server: http://www.qis-atg.com/FTS2/DesktopDefault.aspx AGILENT TECHNOLOGIES RESTRICTED

  5. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. Please enter your e-mail adress here, for example: jane_smith@agilent.com 2. Please enter Password here 3. Select product line here, for example: CSTD 4. To enter FTS Portal clicksign-in AGILENT TECHNOLOGIES RESTRICTED

  6. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 2. Your Login is displayed on the top of the page 4. Please click FTS Ducumentation link on the top of the page 1. FTS Release Info section contains most recent updates and changes made to the portal with date next to it 3. QIS Links sections contains link to other tools used in QIS AGILENT TECHNOLOGIES RESTRICTED

  7. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. New windows opens that contains links to instruction manuals related to all features of FTS Portal. Click on a desired link to obtain more information about related topic. AGILENT TECHNOLOGIES RESTRICTED

  8. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 4. Please click Manage User Info link on the top of the page AGILENT TECHNOLOGIES RESTRICTED

  9. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 3. Textboxes allow managing user information. If you are a CM User changing site is not allowed. If you check Change Password checkbox textboxes appear to change your password. Click Save Account Info to save changes you have made. AGILENT TECHNOLOGIES RESTRICTED

  10. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. Please click GuTi Upload tab AGILENT TECHNOLOGIES RESTRICTED

  11. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 3. History of GuTi file uploads is revealed with details indicated in the table header. Blue checkmark means successful upload and red exclaimation means problem with upload. Icons in the ErrCnt column allow to view error history. AGILENT TECHNOLOGIES RESTRICTED

  12. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. Please click Item Config tab AGILENT TECHNOLOGIES RESTRICTED

  13. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 3. After clicking Item Propperties and entering Item Model property update fields show up. Based on the button clicked certain fields become available to Enter Updates for an item. After changes are entered click Update link on the right to submit changes. AGILENT TECHNOLOGIES RESTRICTED

  14. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. Associate Items allow to search items in the database for items associated with a given model. Then user can add child item or remove one using links on the bottom. AGILENT TECHNOLOGIES RESTRICTED

  15. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 3. Receive Item menu consists of New Receive Event (shown here), Receive History and Model Help. In new receive you can enter newly received item by entering details. History allows to view receive past by entering dates. AGILENT TECHNOLOGIES RESTRICTED

  16. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. Controller Ignition tab includes Ignition History, New/Update (shown here) and Model Help. History allows viewing past ignition by dates entered. New/Update allows to choose model and update or enter new ignition. Glasses icon next to textbox change it to a drop-down list. AGILENT TECHNOLOGIES RESTRICTED

  17. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. Since Model Help option shows up in many places in FTS Portal it is explained here. Select any combination of search criteria you want in dropdown lists. After those are selected click Look Up Models and results will appear in the table below. Click checkboxes to filter by Active Models and Refurbished Models. AGILENT TECHNOLOGIES RESTRICTED

  18. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. For Item Test tabrefer to Item Test presentation 2. For Item Repair tabrefer to Item Repair presentation 1. Please click Item Search tab 3. For System Test tabrefer to System Test presentation AGILENT TECHNOLOGIES RESTRICTED

  19. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. Repair History allow viewing repair for certain model over a given period of time. Reference designator and defecitve model graphs can be displayed as well as individual record table. AGILENT TECHNOLOGIES RESTRICTED

  20. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. Item Traveller allow searching items and viewing details for every one of them. User can search by model, bar code and partial or whole serial number. Results are displayed in a table. AGILENT TECHNOLOGIES RESTRICTED

  21. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment AGILENT TECHNOLOGIES RESTRICTED

  22. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. In the Association dropdown list you can choose to see child or parent associations for a given model 1. Item Associations allows searching database for associations between models. In this example all active child associations are shown for E7945-66610 model AGILENT TECHNOLOGIES RESTRICTED

  23. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 2. Notice that glasses icon changes regular textbox for system serial into a dropdown list where serial can be selected 1. System Items displays items in a given system. Results are displayed in a drill down view based on system components. AGILENT TECHNOLOGIES RESTRICTED

  24. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 3. System Search allows searching database for systems and displays test details (shown here) or allows shipment update (next slide) for every system found. Details can be viewed by clicking a needle symbol on a screen preceding details screen. AGILENT TECHNOLOGIES RESTRICTED

  25. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 3. When Update Shipment Details field is marked and needle symbol clicke textboxes appear that allow changes to be made to shipment detail. Click Update Database link to submit changes. AGILENT TECHNOLOGIES RESTRICTED

  26. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. After chosing parameters Item Yield shows failure rate for a given criteria. Results are displayed in a table with pass and fail details. Graph can be excluded from the view. AGILENT TECHNOLOGIES RESTRICTED

  27. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. After clicking needle symbol another table is displayed showing details for model clicked for a certain month. AGILENT TECHNOLOGIES RESTRICTED

  28. FTS2 FTS2 FTS2 FTS2 Process Flow Process Flow Process Flow Process Flow User Guide STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment STS Order Fulfillment 1. Support Info has information about FTS Portal Administrators AGILENT TECHNOLOGIES RESTRICTED

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