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ESC-20 Positively Impacts Learning Community with Quality Products & Services

ESC-20 is dedicated to providing high-quality and cost-effective products and services to positively impact the learning community. We believe in service first and value continuous improvement, employee drive, and effective communication.

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ESC-20 Positively Impacts Learning Community with Quality Products & Services

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  1. ESC-20 positively impacts the learning community through high quality, cost effective products and services. To be the definitive choice for leadership, innovation,and the advancement of learning. We believe... in service first • change is opportunity • our employees drive our success • in cultivating strengths collaboration maximizes results • learning is life-long • in purposeful and effective communication Strategic Drivers Customer Service: Create a service culture through a focus on the total customer experience. Customer Focus: Listen to our customers, anticipate their needs, and create value that exceeds their expectations. Employee Talent: Attract, grow, and retain top talent. Continuous Improvement: Create a culture of excellence through a mindset of continuous improvement. Quality Objectives Positive Impact on Education Customer Satisfaction Employee Satisfaction Operational Excellence Public Awareness/Relations Strategies Build relationships and engage stakeholders Provide comprehensive school improvement services and support Recruit and retain high quality workforce Allocate resources to developand sustain quality products andservices Implement a performance excellence management system

  2. Technology Leaders Meeting – June 19, 2019 Agenda

  3. Fiber Project Update • First 16 sites ready for 1 July light up • Communication with those sites ongoing • Still awaiting Funding decision for 2019 application for ISP Services, • expected in Aug/Sep • 2019/20 build package in review • IP addressing • Ensure we have your request on file • Support procedures

  4. Fiber Status (2019 Sites)

  5. New Offerings • Google for Education Trainings • Social Sentinel • Adobe Creative Cloud licensing • Page Freezer • More technology training (?) • Open discussion

  6. Google for Education • G-Suite Admin Amplified Certified Bootcamp – August 8, 2019 • Coming Soon: • Google Full Day Retreats • Google for Education Technical Retreat • G Suite for Education Technical Retreat with Deep Dives • Chrome Device Implementation and Management Technical Retreat

  7. Social Sentinel Social Media ScanningHelp keep your students safer by respectfully accessing the digital conversations happening publicly on social media. We help you weed out the noise and connect with the posts that matter most to your schools’ wellness.Integration with GmailStarting with Gmail, expand your awareness of the safety and wellness conversations happening on your school-managed email accounts, and do it respectfully.ShareitSpeaking up to share something can be overwhelming, regardless of whether it's good or bad news. Give students, faculty, and staff a safe and simple way to share important information anonymously. Social Media Scanning Premier Member - $1.99 Basic Member - $2.10 Gmail IntegrationPremier Member - $2.25 Basic Member - $2.35

  8. Adobe Creative Cloud Licensing • Why go through Region 20 for this licensing? • No min. purchase required • Centrally manage licensing on district behalf • Free Onsite training & Adobe certification events • Low cost, flat-fee, single license purchase with one annual payment through our commitment system Premier Members $10 per license/per year Basic Members $15 per license/per year

  9. PageFreezer PageFreezer Demo Video http://hello.pagefreezer.com/pagefreezer-demo-for-esc-20-form Priced per social media account *Still working on rates for districts

  10. netVision20 Premier Membership What comes with nV20 Premier?

  11. Site Support • Technical/Network Support Calls (5 Pack) • What do I need technical support calls for? • Computer System troubleshooting • Issues with routers, switches, servers • Videoconferencing equipment troubleshooting • Email Support & more… • Rent-a-Tech (1 Day) • What can I use a tech dude for? • Computer setups, reimagining, patching and system updates, etc. • Have a tech on leave? We can send a temporary helpdesk tech for the day • Network Support On-site (1 Day) • What kind of network support do you offer? • Configurations on routers & switches • Server Support • Security & Network support

  12. Site Support • Cyber/Network Security • Choose between • Vulnerability Scanning or • Security Awareness Training • Secondary Domain Name Service • Why should I have Secondary DNS? • By adding a second DNS provider, you have two separate DNS networks running simultaneously. • Technology Director Level Support • Policy Review • Documentation Templates • Technology Research • VGo Loaner • Use for homebound students • 30 Day increments

  13. Technical Training • Choice of Technical Training w/Certification • Microsoft Office Specialist (3 Test Vouchers) • Security + (1 Test Voucher) • Network + (1 Test Voucher) • Technology Lab Rental (Cottonwood/Cypress) • Discount In Person Tech Trainings • Applies to entire district Why do we need netVision20?

  14. Security Services Mike Garcia Security Administrator, CISSP Mike.Garcia@esc20.net 210-370-5740

  15. Commitment System

  16. News & Updates • Google for Education Technology Partner Program • Lunch & Learn Session w/Verkada – July 24th • Will be adding a new Systems Administration Manager • Date for next conference is October 9, 2019 • Moving from four (4) meetings to two (2) conferences and one (1) Zoom/Face to Face meeting • Increase in Monthly Lunch & Learn’s and trainings

  17. Q&A & Topic Ideas • What trainings do you want to see? • What new offerings do you want added to catalog? • How are we doing as a service center? • Is there anything you would like added to netVision20 Premier Membership? • Your topics???

  18. Lunch & Learn w/Apex

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