Caerphilly Supporting People Needs Gathering Meeting

1. Caerphilly Supporting People Needs Gathering Meeting

2. Drivers • Welsh Government Legislation • SP Guidance • Regional Collaborative Committee • Caerphilly Single Integrated Plan • Welfare Reform • Lack of suitable accommodation • Support providers/Service users • What works – Best Practice

3. Strategic Linkages • National strategies – Welsh Government – e.g. Housing Bill, Social services, anti poverty agenda • Regional Strategies – Health, substance misuse, RCC, HVGAP • Local – Single Integrated Plan, Family First, Communities First, NCN’s

4. Where does our Needs data come from?

6. Financial split of Caerphilly SP Services

7. % units and Timescales for support 43 units 701 units 61 units

8. Referrals

9. Bedroom (Under occupancy) Tax Benefit Cap Single room rent (Under 35) Reassessment of ESA and DLA/PIP Council tax reform Introduction of Universal credit – Bron Afon Pilot DWP Sanctions - Increased conditionality – JSA, etc Increasing Debt Increasing number of successful appeals Increased use of Foodbanks Increased use of Discretionary Housing Payments Increased use of Discretionary Assistance Fund Increased use of SP Starter Packs Welfare Reform

10. Media Recent TV Programmes • Living on the never never • Benefits – Life on • the dole – Ch5 • Benefits Street – Ch4 • On Benefits and Proud – Ch 5 • Living on the streets – Swansea • Homeless UK – Panorama • Foodbanks – On the Front Line BBC - Welfare reform 'takes toll on poor', Citizens Advice Cymru claims 08.07.14

11. WG Analysis of Welfare Reform NOMIS Caerphilly – DWP Digital Pilot on average 41% of DLA appeals and 42% of ESA appeals were won by the claimant Between Mar 2014 and Apr 2014 in Caerphilly the number of people claiming Job Seeker’s Allowance who are aged 17 to 24 has fallen from 1470 to 1390 Between Aug 2013 (Qtr) and Nov 2013 (Qtr) in Caerphilly the percentage of working age people claiming Disability Living Allowance has fallen from 1.8% to 1.7%. This report estimates that Wales will lose just over £1 billion per year when all the changes are introduced. They further estimate this to be an average of £550 a year for every working aged adult, Welfare Reform

13. Thousand 2014-15 2015-16 2016-17 2017-18 2018-19 PIP new claims 386 378 381 381 387 PIP reassessed claims 191 401 754 369 34 Total PIP claims 577 779 1135 750 421 PIP Claims – DWP Wales

15. Housing Bill 2015 HAC Homeless stats Emergency Housing stats Lack 1 bed accommodation Shelter surgeries Continuing high use of b&b The number of households decided to be eligible, unintentionally homeless and in priority need has fallen from 265 to 245. MORI - two-thirds of tenants affected by the underoccupancy charge were in rent arrears and 38% indicated that they were in debt. Homelessness

16. Shelter Cymru – Caerphilly Surgeries • Reports in last six months seen 203 people main client group seen was single men and increase in single parent women • Increase from 72.3% to 80.8% of people presenting in danger of losing their home. • Increase in clients nor working from 78.5% to 82.2%

17. 1st Jan 2013 – 31st Dec 2013 – 476 cases ( 388 in 2012) – 1,434 housing problems presented 53% kept in own home 19% homelessness delayed 12% permanently rehoused Temporarily rehoused – 4% 24% la, 23% private sector and 23% owner occupied Shelter – Local Surgeries

18. MORE than £11.7 million-worth of debt was handled by Caerphilly and Blaenau Gwent’s Citizens Advice Bureau (CAB) last year, Benefit continues as the biggest category of advice, but fell back to the same level as last year, down 8% from quarter 3; in contrast, debt enquiries rose by 17.5% against the same period last year. CAB • Advice on Employment and Support Allowance (ESA) rose by 43% in quarter 4, its steepest ever quarter-on-quarter rise. It is 91.6% higher than the same quarter last year. • Compared to the same quarter last year Housing Benefit and Council Tax Benefit advice increased by 103% and 110% respectively, we anticipate sharp future rises as the new regulations and restrictions take effect. • Advice on Jobseekers Allowance rose by 56%.

19. Five food banks now in operation in New Tredegar, Blackwood, Risca and Caerphilly Foodbanks Libanus Foodbank - Blackwood

20. DHP Working group established Monitoring applications Refining application process Prioritising awards – Threatened homeless ness Tapering payments Increasing no of LA tenants Stopgap measure Issue – Hard to let 2 beds In Caerphilly, the numbers receiving Discretionary Housing Payments increased from 236 in 2012/13 to 937 in the first nine months of 2013/14 The amount given to struggling tenants has increased from £73,994.99 to £241,033. Discretionary Housing Payments

21. Local Authority area Number of applications made to the fund Number of awards made to applicants Amount awarded in Quarter 1 April–June 2013 (£) Blaenau Gwent 206 98 31076.50 Caerphilly 504 259 66521.00 Merthyr Tydfil 176 99 18301.00 Monmouthshire 131 79 28427.00 Newport 418 223 62786.96 Rhondda Cynon Taff 748 366 76435.95 Torfaen 221 129 39332.90 TOTAL 8400 4290 1,052,331.19 Discretionary Assistance Payments

22. Evidence of increasing Homelessness in B&B 2009 - 2012 191 – 2013/14

23. ESTABLISHMENT TOTAL SINCE 1/4/13 – 31/03/2014 Ty Fesen 54 12Couples with Dependant Children, 27 Single Female Parents 4 Single Male Parents, 3 Couples, 3 Expectant Couples, 1 Expectant Single, 1 single male aged 60 + 2 single females aged 60 + 1 Single Female aged 18 to 24 Bed & Breakfast 191 5 Couples with Dependant Children, 11 Couples, 2 Expectant Singles, 139 Single Males, 29 Single Females, 5 16/17 year olds. Catrefi Hafod (Foundation) 69 10 Couples with Dependant Children, 15 Single Female Parents, 4 Single Male Parents, 2 Couples, 3 Expectant Couples, 2 Expectant Singles, 25 Single Males, 8 Single Females, 0 16/ 17 year olds. TOTAL 314

24. Future Modelling – Homelessness increase based on 2011/12 figures – Getting it wrong! 314 – actual figure

25. 3 month Pilot with Churches – 330bed spaces offered Increasing referrals from Police and Town centres Cardiff Hostel Restrictions Housing Bill – Ex Offender issue Phoenix centre – Drugaid 9 rough sleepers currently identified in Caerphilly Corporate group established – cleansing, town center managers,community wardens, homeless, SP and Vol sector Rough Sleepers

27. Reorganisation of the Probation Service Loss of Homeless Priority Status – Housing Bill Ex offender figs – who 12 Community Rehabilitation Companies crime has been reduced by 15.7% in 2011-12 based on the same period of the previous year Evidence from the Caerphilly UNA shows that there are strong links between substance misuse and crime and ASB Reduce crime and the fear of crime for the residents of the county borough. - SIP Ex Offenders

28. I in 4 suffer MH issue in their life Wales Audit – Lack of sufficient supported accommodation Waiting list for MH support services Mental Health Services priority in SIP The mean mental component summary score for 2011&2012 was lower than the Welsh average, indicating poorer mental health and well-being. The Welsh Health Survey shows that the age standardised score for adults in the borough is 48.5 which is lower than the Wales score Mental Health

29. Lack of ‘move on’ Increasing time in project Waiting lists increasing Increasing occurrence sanctions Increasing number of YP being found ‘in need’ by Children Services YP again being placed in b&b Increasing referrals from under 16 – Is there an educational issue? Family First Young People

30. Domestic Abuse and Housing in Wales – CIH Building Effective Responses: An Independent Review of Violence against Women, Domestic Abuse and Sexual Violence Services in Wales Affects 11% of women and 5% of men each year in Wales Llamau women’s services – 2013/14101 individuals and families on scheme and on average carried a waiting list of 8 individuals 227 MARAC cases last year and 2567 cases were heard on the daily Domestic Abuse Conference Call. organised refuge accommodation for 103 women and their children, however there were an additional 59 women requiring refuge provision referred elsewhere Domestic Violence

31. The Fiscal Case for Working with Troubled Families – DCLG Data demonstrates the highest number of children and young people on the Child Protection Register(CPR) are those experiencing neglect. As at 31stMarch 2012, 165 out of 290 children placed on the CPR were there because of neglect within the child’s home. states 27 per cent of children, 3.5 million, live in families whose income is 60 per cent below the UK average, Children living in workless households rate Under 18 conception rate Looked after children with 3 or more placements in year Improve the level of basic skills and the number of achieved qualifications (formal and non-formal) to improve the life opportunities for families. - SIP Vulnerable Adults/Families

32. Family First Projects Health Outreach IntegratedFamily Learning Team Around the Family Supporting Family Change Health Inclusion Families First Programme Family Participation Inclusion & Support Parenting Programme Advocacy Family Engagement Pathway to Inclusion Confident with Cash

33. Working Together to Reduce Harm -Substance Misuse Delivery Plan2013 – 2015 strong links between substance misuse and violence against the person (including domestic violence), robbery - SIP Rate of individuals referred to treatment for alcohol misuse increasing – social services Fynnon floating support waiting list Problematic Substances Mephadrone 29% Female poly drug misuse 25% Alcohol 18% Cannabis 14% Male poly drug misuse 10% Solvents 3% Alcohol and Diazepam 1% 69% increase in alcohol-related hospital admissions between 2002 - 2008 and a doubling in the number of deaths due to alcohol from 1992 - 2008 Substance Misuse

34. SP Guidance Aylwards Principle • “…the eligibility criteria for older people receiving Supporting People funds should be based on need rather than age or tenure”

35. Caerphilly Population Projections

36. WG - Older person questionnaire Gwent – Older person factsheet – RCC Around 50,000 older people in Wales live in severe poverty - on £183.50 or less a week, a report by Age Cymru has found. Sheltered Extra Care Community alarms/Telecare Floating support Older Persons

38. Provider Scheme Type Aylward Position/timescales to meet recommendations Number of Schemes No of Units/Hours Annual SP Funding Caerphilly Public Housing Local Authority Independent review undertaken, 4 sheltered schemes being decommissioned, clients in other sheltered schemes being classified into bronze, silver, gold support grading. Agreed adoption of cluster model for sheltered and creation of OP floating support scheme 33 934 £377,000 Public Housing Alarms All hardwired alarm systems in group schemes being decommissioned. Tenants who require alarms are being supplied with dispersed Units United Welsh Housing Association Sheltered, Extra Care and Alarms Agreed that from September 2014, Caerphilly SP would form block contract for creation of floating support service – UWHA would assess those requiring support 5 120 £45,000 Wales and West Housing Association Sheltered Agreed that from September 2014, Caerphilly SP would form block contract for creation of floating support service – WWHA would assess those requiring support 3 £14,000 Charter Housing Association Extra Care Ongoing discussions with Charter 1 42 £14,025 Reach Older Person Floating Support Referrals controlled through SP Team 1 80 £200,000 Reach Dementia Floating Support Service Referrals from social services and Altziemers Society 1 20 £50,000 Age Cymru Gwent Hospital Discharge Service Referrals from ABHB 1 20 33,000 Age Cymru Gwent Benefit maximisation service Referrals though SP team and Age Cymru Gwent 1 80 45,000

39. Move from hardwired to dispersed systems Increase floating support Review dementia services Pilot – support banding in sheltered Move from subsidy to block contracts – Quarterly payments Allow landlords to identify and respond to the housing support needs of the clients Older Persons

40. Continuing demand for sensory impairment services. High levels of ESA,DLA and Blue Badge Acquired Brain Injury Disability CANDO Sight Support Physical/Sensory Disabilities

41. 30% Caerphilly expenditure client group Use of tariffs Lack individual assessments Lack of ‘move on’ evidenced Move to increasing floating support Integrate LD into the ‘move on’ process Introducing individual assessment process from 2014/15 Learning Disability

42. Local Priorities • Responding to effects of Welfare Reform • Responding to increasing effects of Homelessness including rough sleeping and preventative services • Expanding homeless related services – DA, MH, YP • Responding to RCC priorities – LD/OP/Substance Misuse

43. Gwent Regional Commissioning Priorities • Women experiencing domestic abuse • Women experiencing domestic abuse with complex needs • Women from a BME group affected by domestic abuse • Men experiencing domestic abuse • People with mental health issues • Floating support for people with dementia • Dual diagnosis -  mental health and substance misuse issues • Forensic mental health and offender services • People with alcohol issues: develop a Wethouse • People with criminal offending history: extend the prolific and priority offender project • People with developmental disorders • People with chronic illness • Young People with Support needs • Generic Floating Support • Gypsy / Traveller • Welfare Reform

44. Ty Fessen – 13 bed Homeless Emergency Housing Ty Oborne (8 bed MH) Ty Croeso (10 bed SP Hostel) Hillcrest (5 bed intermediate homeless supported housing) Garth Owen (YP – 6-8 Units) Maes y Derwen – 18 bed YP project (March 15) Countryman –13 units (March 15) Co-location of support workers in Housing Advice Center CAB Floating support Assistance with DWP appeals – Disability CANDO/Age Cymru Gwent Rough Sleepers Initiative YP Accommodation Officer Increasing hours on cost/volume floating support for Homeless related services Current Caerphilly Commissioning Programme 2013-2015

45. The Future • Uncertainty of future funding levels (5% =329k) • Uncertainty around future roll out of welfare reform • Uncertainty on effect of Housing Bill proposals • Movement of SP funding from community care type projects to homelessness

46. Any Comments? • Are there any gaps in support with Cearphilly?