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Customer Board Meeting June 11, 2015

United States Department of Agriculture Office of the Chief Financial Officer National Finance Center. Customer Board Meeting June 11, 2015. USDA, National Finance Center Customer Board Meeting June 11, 2015. Old Business Updates. Legacy Risk Mitigation Project.

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Customer Board Meeting June 11, 2015

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  1. United States Department of Agriculture Office of the Chief Financial Officer National Finance Center Customer Board Meeting June 11, 2015

  2. USDA, National Finance Center Customer Board Meeting June 11, 2015 Old Business Updates

  3. Legacy Risk Mitigation Project • May 2015 - June 2015 - Phase 2 Detailed Analysis, Test Script Development, continue building new development DB2 databases for both phases • July 2015 - November 2015 - Phase 2 Database Remodeling, code/JCL conversion, Build QA and CUAT Environments; continue Unit and begin QA Testing • January 2016 - February 2016 - Final code refresh for all applications. Build Parallel and Production Environments. Phase 2 performance test, continue QA testing, begin Assessment & Authorization • March 2016 - June 2016 - CUAT and Parallel testing • July 2016 - Production implementation of all converted applications • May 2015 - Completed Phase 2 Global Assessment • Phase 1 - Application refresh continues - Database changes required due to coding changes associated with the CARS project - Performance tuning converted PPS batch and online applications • Phase 2 - Detailed Analysis of inventory and detailed plan is being created • Due to delays with the implementation of CARS Legacy Risk may be impacted due to resource constraints

  4. Insight Enterprise Reporting Solution • June 2015 - IE11 Upgrade - Defining scope for FOCUS Reporting Area Development • July 2015 - Locator/LIST Data Implementation • 3rd Quarter FY15 - Insight /FOCUS Workshop - Meeting with CHCOs and HR Directors • March 2015 - Stabilization Initiative Complete - Workforce Profile and Personnel History - T&A Data – Customer Requirements sessions • April 2015 - Increased Provisioning Limitation from 10 to 20 • O&M - Daily Application Monitoring (Database and Application Performance, Data/Report Accuracy, etc.) - Issue Remediation - User Support/Training - Currently testing Internet Explorer IE11 upgrade - Currently testing Locator/List Data Implementation • None

  5. T&A Solutions • webTA 3.8 - TBDPeace Corps implementation • webTA 4.2 - PP15, 2015 -USDA, NRCS, NASS implementation - PP22, 2015 - FSIS implementation - TBD - Non-USDA Agency implementations • Paycheck8  - PP13, 2015 - OSC, OSHRC,WWICS implementation - PP22 (tentatively) – OTA implementation • webTA 4.2 - Continued testing of software prior to production release - Acquired contractor assistance in resolving issues - Completed requirements clarification sessions with One USDA and Kronos • Paycheck8 - Worked with vendor on enhancements to the software - Began installation of enhanced software for initial agency implementations • webTA 3.8 - Determining timeline for agency implementation • webTA 4.2 - QA Testing in progress - Planning strategy for implementation of NFC’s customers - Working with Kronos to identify and resolve issues • Paycheck8 - Continuing planning of customer implementations • webTA 3.8 and 4.2 - Resolution of critical defects could impact the implementation schedule • Paycheck8 - Discovery of software issues during testing could impact implementation schedule

  6. Central Accounting Reporting System (CARS) • June 2015 - Complete Integration and User Acceptance Testing • July - November 2015 -Production Parallel Testing • December 2015 - NFC becomes a full CARS Reporter • March 12, 2015 - CARS Work Group Meeting • Completed Systems Development • NFC continues as a CARS Collection Pilot Reporter • Production Parallel Testing of Secure Payment System (SPS) 440 bulk file formats • Integration and User Acceptance Testing for inclusion of the TAS and Business Event Type Code (BETC) • None

  7. HRLOB Provider Activities • May - June 2015 - HRLOB/OPM will solicit responses for the 2015 Provider Assessment • August 4 - 5, 2015 - Bi-Annual SSCAC meeting scheduled in Washington, DC. HRLOB/OPM invites members from each Shared Service Center to participate along with members of various organizations • Responded to numerous data calls from OPM on various topics (e.g., HRLOB Strategic Framework Review; Provider Service Function Inventory; Representatives for SASPI and Payroll Data Standards Workgroup; and Congressional Data Call on Pay Stub Copies Mailed to Federal Employees) • Participated in monthly calls with OPM and other SSCs • Participating in the 2015 Provider Assessment Working Group to improve future assessment processes • Working with HRLOB to encourage more agency participation with the 2015 Assessment • None

  8. OPM Initiatives • Pay Period 22, 2015 - FEHB Self Plus One Enrollment implemented • TBD - FEHB Self Plus One Limited Enrollment Period • TBD - Affordable Care Act IRS New Requirement • Pay Period 06, 2015 - Implemented Phased Retirement • Pay Period 08, 2015 - Implemented a new process to waive the FEHB election for previously employed Intermittent employees • Affordable Care Act IRS - April 28, 2015 - Provided OPM with the first Pilot Data for forms 1094C and 1095C- Modified programs for forms per feedback from OPM during first Pilot • FEHB Self Plus One Enrollment -Agencies & NFC must ensure systems are ready to accept & process the new codes for the 2015 Open Season (enrollment codes will be effective January 1, 2016) - FRD in progress based on current draft guidance by OPM, awaiting OPM specific wording for error messages • FEHB Self Plus One Limited Enrollment Period - FRD in progress, awaiting additional OPM guidance • Affordable Care Act IRS New Requirements - Continue on-going weekly meetings with IRS and OPM • FEHB Self Plus One Enrollment -All testing must be completed no later than September 1, 2015 • Affordable Care Act IRS - IR Code Designation letters have not been received from all Departments/Agencies

  9. Security Access Improvements • FY15 Process Improvements -Build a Proof of Concept to automate access provisioning - Automate additional PPS Security Access Reports for ASOs to certify access provisioned • FY16 Process Improvements - Tools for development of web applications to automate entry and editing of access requests - Restructure Role Based Security Implementation. Tentative dates of each agency is being identified - Implement an automated access provisioning tool • April 2015 - Completed Process Improvement - Maintaining an average request processing time at 5 days - Processed 3,280 total number of requests from Dec 2014 to April 2015 - Processed 143 total expedited access requests from Dec 2014 to April 2015 - Processed a total of 1,921 security trouble tickets (e.g., ASO inquiries) • Conducting assessment for automated access management • Fully implement federation two-factor authentication with non-USDA NFC customers to strengthen system and application authentication • Configuring and testing tools that allow development of web applications to automate entry/editing of access requests • Restructuring the project schedule for Role Based Access Implementation. Tentative dates to be disseminated to agencies for discussion/approval • Planning activities/timeline automated access provisioning • None

  10. Update to Annual Processes • FY15 SLA & IA Agreements - NFC has received the majority of signed/executed agreements - Customer Service Representatives will follow up with agencies that have not returned signed documents • 2014 Personal Benefits Statements - PP06, 2015 - 2014 Personal Benefits Statements available in EPP and the Reporting Center • FY15 Annual Emergency T&A Letters - POC updates are required in the event of an emergency - T&A letters received from all agencies

  11. USDA, National Finance Center Customer Board Meeting June 11, 2015 Payroll/Personnel System (PPS) & webTA Statistics

  12. Schedule Release Summaryas of 5/31/15 • GESD Projects Scheduled • 82 Projects Scheduled • GESD Projects Unscheduled Breakdown • 33 Pending (HOLD/RESP) • 214 FRDs Assigned • 137 TBD

  13. Schedule Release Summary as of 5/31/15 Unscheduled Project Breakdown By Line of Business (LOB)

  14. Schedule Release Statusas of 5/31/15 • CY 2015 Pay Period 13 Projects • 38 Projects Scheduled • CY 2015 Pay Period 20 Projects • 09 Projects Scheduled • Off Release Projects • 31 Projects Scheduled

  15. Software Change Request (SCR)as of 5/31/15 • Completed SCR Totals for Calendar Year • 2012 - 459 • 2013 - 512 • 2014 - 571 • 2015 - 254

  16. PPS Incident Report (IR) Statisticsas of 5/31/15

  17. webTA IR Statisticsas of 5/31/15

  18. FY15 Service Level Agreement Metrics Performance

  19. FY15 Service Level AgreementMissed Metrics Performance

  20. Disaster Recovery (DR) & Continuity of Operations Plan (COOP) • June 08 - 19, 2015 - Annual Disaster Recovery (DR) - DR Drill at NFC • Annual DR Drill - June 02, 2015 - Completed planning • All Test Objectives identified • Annual COOP Exercise - May 19 - 21, 2015 - Conducted at the secure NFC Alternate Work Site (AWS) in Shreveport, LA - Tested business functions - Executed production activities - Hurricane preparedness briefings have been conducted • Annual DR Drill - Conducting from NFC Business Operation Facility in New Orleans, LA - Exercise will restore production systems to our backup data center in St. Louis, MO - Identified Test Objectives • Annual COOP Exercise - NFC is prepared and postured for deployment as the 2015 Hurricane Season opens • None

  21. NFC Customer Satisfaction Assessment • June 2015 - Schedule and conduct customer interviews • August - September 2015 - Analyze results and develop action plan from results • May 2015 - Customer focus group approach finalized • Finalizing focus group questions • Identifying customer participants form the various customer segments • Developing focus group schedule • None

  22. USDA, National Finance Center Customer Board Meeting June 11, 2015 New Business

  23. Enterprise Payroll Evaluation • May - June 2015 -Configuration & Set-Up • June - July 2015 - Configuration Training and Test Case Execution • August 2015 - Assess Test Case Results • Sept 30, 2015 - Final Report • March 2015 - Completed HCM Training • April-May 2015 - Reviewed Requirements - Documented Test Cases - Identified Environment Configuration - Scheduled Time & Labor Configuration Session • June 2015 - Completed Benefits Configuration Session • Evaluating architecture and customizations needed for Shared Service Implementation • Reviewing lessons learned from other Departments • Initial stages of application configuration and data population • Prioritizing test cases and identifying employee test pool • None

  24. Cyber Security Update • FY15 - Forensic Center Build-out • FY15 - FedRAMPCertification (PaaS) • FY15 - Continuous Diagnostic Monitoring (CDM) Initiative • FY15 - Security Information Event Manager Replacement (SIEM) • FY16 - Firewall Security Enhancements • April 2015 – Completed Forensic Center Build-out which now allows proactive monitoring of security events • May 2015 – Received FedRAMP certification as Platform as a Service (PaaS) • May 2015 – Identified Pentest intrusion and took the necessary action to block access and capability • June 2015 – Deployed Mandiant Intelligence Response (MIR) software to quickly perform fast, targeted investigations across thousands of NFC’s devices remotely • Assessing forensic tools to maximize their full capabilities • Ramping up forensic staff to provide core coverage • Training forensic staff to increase skill level • Completing FBI space in the forensic center • Beginning continuous monitoring to comply with FedRAMPrequirements • Funding

  25. USDA, National Finance Center Customer Board Meeting June 11, 2015 EmpowHR

  26. Non-Core HR Integration • Non-Core RFQ - April 24, 2014 - RFQ posted - June 27, 2014 - Vendor Responses due - October - November 2014 - Vendor demonstrations - May 31, 2015- Contract Awards complete • Integration with OPM’s USA Staffing (legacy interconnection) - FY15 - DOJ • Non-Core RFQ - May 1, 2015 - Multiple vendors were awarded BPAs in support of Non-Core HR products • Integration with OPM’s USA Staffing (legacy interconnection) - DOJ has moved into the QA Testing Phase • Non-Core RFQ - Finalizing CONOPS for usage of the BPA by customers • Integration of Non-Core Products in EmpowHR - NFC is currently defining requirements for implementing OPM’s USA Staffing Request Processing Interconnection (RPI) Upgrade -OPM’s USA Staffing is currently reviewing NFC’s requirements for integrating onboarding functionality within the RPI upgrade • None

  27. EmpowHR Implementations • PP 16, 2015 - DOJ Agencies - DEA - JMD (POI 1831) - CRS • PP 22, 2015 - Architect of the Capitol (AOC) • TBD -Broadcast Board of Governors (BBG) • TBD - American Battle Monuments Commission (ABMC) • TBD - Health & Human Services (HHS) • DOJ (DEA, JMD (1831), CRS) - Completed Design and Development - Migrated code to the QAT Environment • AOC - Conducted additional requirements gathering meetings • DOJ (DEA, JMD (1831), CRS) - Quality Assurance Testing in progress • AOC -Finalizing requirements analysis based on Fit Gap • BBG -Requirements analysis in progress • ABMC - Requirements analysis in progress • HHS - Currently conducting an Evaluation of Readiness • None

  28. EmpowHR IR Statisticsas of 5/31/15

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