development through partnership

1. development through partnership Infrastructure Delivery Management Toolkit: 2010 Edition Delivery Process 3: Operations & Maintenance

2. development through partnership Contents of this presentation • Context within the Delivery Processes • Summary of contents of DP3 module

3. Context within the Delivery Processes Operations and maintenance

4. Summary of contents of this module • Summary of O&M module contents • Process diagram • Process and sub-process explanation • Asset management team general O&M activities • Acquisition of assets • Disposal of assets • Asset hierarchy • Technical condition assessment surveys • Asset management: O&M • Facilities Management ‘Engineering Infrastructure Management, Property Management, Asset Register • Maintenance • Remaining life-cycle costing • Risks

6. Summary of contents of this module • The O&M Process • Asset recognition • Mobilisation for Facilities Management • Asset operations, which include • Facilities management • Engineering infrastructure management • Property management • Condition assessment surveys and • Remaining life-cycle costing • Maintain assets • The demobilisation of Facilities Management

7. Summary of contents of this module • General O&M information • Asset Management team general activities • Planning of tasks/activities • Execution of tasks/activities • Logging of performance and task results • Analysis of data • Corrective action and improvement • Feedback • Acquisition of assets • Acquisition of land • Acquisition of assets other than land • Disposal of assets • Asset hierarchy • An engineering asset/system • Engineering asset: pump room • Engineering system: pump system • Engineering subsystem: a pump • Engineering component: a flange • A building asset • A building: office block • A building system: The fire system • A building subsystem: fire detection • Component: a sensor

8. Summary of contents of this module • General O&M information (continue) • Asset Management: O&M • Facilities Management (FM) • FM: soft services • FM: hard services (MEP) • Building repairs and preventative maintenance • O&M Planning • Procurement • Infrastructure (Engineering) Management • Engineering infrastructure • Infrastructure repairs and preventative maintenance • Planning • Procurement • Property Management • Acquisition of property • Managing rates and municipal services payments • Lease management • General advice on property management, e.g. valuations • State Land Management • Asset Register • Ownership of Asset Register • Purpose of Asset Register • Typical Information Captured in Asset Register • Users of Asset Register

9. Summary of contents of this module • General O&M information (continue) • Maintenance • Maintenance process • Definition of Maintenance • Maintenance activities • Condition assessments • Inspections • Servicing • Repair • Type of maintenance • Preventative maintenance • Essential maintenance, and • Condition-based works (of capital nature) • Remaining life-cycle costing • Remaining life-cycle costing elements • Time-value of money • Costing of Asset Management: Operations • Utility costs, rates and taxes • Facilities Management: Soft Services • Hard services and maintenance • Major upgrades, refurbishments and renovations • Disposal

10. Conclusion and questions Thank you