LRJJ Official Referencing Style

1. LRJJ Official Referencing Style

2. To avoid plagiarism To add reliability and credibility to your work To give due respect to those whose work contributed to your discussion To acknowledge the source of all ideas which are not common knowledge To allow readers of your work to read more on the topic and check your interpretation Why Referencing?

3. “The stealing of thoughts or writings of others and giving them out as your own” (Oxford, 2001, p. 961). Plagiarism in any submitted work at Les Roches Jin Jiang will result in ZERO mark! Plagiarism

4. A reference must be included every time you use someone else’s information or ideas. A reference must be included when you: Paraphrase, Quote, Summarize, Copy Each reference must appear in two places: The in-text reference / citation The reference list at the end of your work. Golden Rulesfor Referencing

5. No wikipedia No blog Use your own words, do not use synonym Use databases, journals, peer-reviewed resources Golden Rulesfor Referencing

6. Three sources for information: Self ideas and observations. General common information. Specific information, phrases and ideas from other sources ("borrowed information"). In-text citation is only required when you use specific “borrowed information”. In-text Citation

7. Unacceptable: Revenue Management is an application to analyze and estimate consumer behavior with the correct information and pricing strategies in order to maximize revenue. In short, it is a method “to sell the right inventory unit to the right type of customer, at the right time and for the right price”. In-text Citation

8. Acceptable: According to Cross (1997), Revenue Management is an application to analyze and estimate consumer behavior with the correct information and pricing strategies in order to maximize revenue. Kimes (2000, p. 3) simplified its definition as a practice of “selling the right inventory unit to the right type of customer, at the right time and for the right price”. In-text Citation Paraphrasing: (Author, year) Direct quotation: (Author, year, p. xx)

9. Reference list A complete alphabetical listof all the sources you have used in your work. Bibliography A list of books, articles and papers that form background reading, or further reading, and the items shown in a bibliography section do not need to be cited in the text. As a student, you need to use a “Reference list”, not a “Bibliography” at the end of your work. Reference List vs.Bibliography

10. Jagels, M. G. (2007). Hospitality management accounting (9th ed.). Hoboken, NJ: John Wiley & Sons, Inc. References (Book) Author(s)’ last name and first initials Publication year Book title italicized Indented Edition number, any other than first Place of publication (City, state abbreviation) Publisher Usage of et al.: When there are three or more authors, but only when the citation is used for a second time (Sinatra et al., 2007). The first time must be in full (Sinatra, Garland, & Fitzgerald, 2007) With six or more authors the citation should be (Jagels et al., 2007) for in-text referencing only.

11. Curran, J. M., & Meuter, M. L. (2005). Self-service technology adoption: Comparing three technologies. Services Marketing. (7th ed.). Hoboken, NJ: John Wiley & Sons, Inc. References (Book) Publication year Author(s)’ last name and first initials Article title Indented Edition Place of publication (City, state abbreviation) Publisher In-text referencing: (Authors' last names, year of publication, p. x)

12. Curran, J. M., & Meuter, M. L. (2005). Self-service technology adoption: Comparing three technologies. Journal of Services Marketing. 19(2), 103-113. Retrieved from http://www.servicemarketing.com References (Journals) Publication year Author(s)’ last name and first initials Article title Volume number (issue number), page range Journal title, italicized Indented Journal URL If the web URL is not available, use the database homepage (EBSCO, Proquest, Emeralds, etc)

13. Kielnhofer, D. (2010). Marketing for a new business era. Retrieved from http://ehotelier.com/hospitality-news/item.php?id=19504_0_11_0_C References (Website) Author(s)’ last name and first initials Publication year Webpage title italicized URL of the webpage If no author is available, use webpage title in italics followed by date If no date is available, use n.d. If neither author nor date available, use webpage title in italics followed by n.d.

14. Ko, B. (2012, May 5). Referencing in lrjj. Shanghai Daily. Retrieved from http://www.shanghaidaily.com/referencing in lrjj/ References(Newspaper) Author(s)’ last name and first initials Publication Year and date Title Newspaper name URL of the publication page

15. Question 3: Which is the correct citation format for a direct quote? A: (Marshall, 2010, p. 14) or (Jones, 2009, p. 6) B: (Marshall, 2010) or (Jones, 2009) ANSWER: A /although direct quotes are not favored (max. one per page) Quiz

16. Question 2: When is et al used? (e.g., Sinatra et al., 2007) A: When there are three or more authors, but only when the citation is used for a second time (Sinatra et al., 2007). The first time must be in full (Sinatra, Garland, & Fitzgerald, 2007) B: When there are three or more authors. ANSWER: A /But with six or more authors the citation should be (Sinatra et al., 2007). Quiz

17. Question 4: Why is one example unacceptable and the other acceptable? Unacceptable: Differentiation as an instructional approach promotes a balance between a student’s style and a student’s ability (Thompson, 2009, p. 2). Acceptable: “Differentiation as an instructional approach promotes a balance between a student’s style and a student’s ability” (Thompson, 2009, p. 2). ANSWER: The first example is bad as there are no quotation marks to show that these words are actually the exact words the source uses. This would be considered a plagiarized sentence.