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FIEO Management Review Meeting - November 14-15, 2011

Join us for the FIEO Management Review Meeting on November 14-15, 2011 in Chennai. Discuss industrial clusters, quality objectives, infrastructure requirements, and more.

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FIEO Management Review Meeting - November 14-15, 2011

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  1. WelcometoManagement Review Meeting (November 14-15, 2011) Conference Room, FIEO(SR), Chennai Federation of Indian Export Organisations

  2. Management Review Meeting November 14, 2011 Conference Room, FIEO(SR), Chennai A G E N D A 1.    Brain storming session - Study on Industrial clusters and emerging ports 2. Follow-up actions on previous Management Review Meetings 3.    Review of Quality Policy 4.    Review of Quality Objectives and Targets 5.    Requirement of Infrastructure and the need for betterment of work environment 6.    Results of Internal quality audits of ROs and departments at HO 7.    Review of Corrective actions 8.    Performance of Regional offices and other departments 9.    Analysis of data 10.    Customer feedback and complaints received at ROs and HO 11. Reports on product/service non-conformities • 12. Human Resource requirement at RO & HO • Training of officers and staff - JD(ADM) • Establishing FIEO brand in the domestic and international market – Brain Storming session • 15. Potential area of non-conformances and preventive actions • 16. Requests/suggestions for review/modification of QMS documents • 17. Recommendations for improvement • 18. Any other points for the improvement of services to members • 19. Achievements and plans of the Regional offices – Presentations by •      DDG, FIEO (ER) AD(FIN) • EA, Bhubaneswar • Jt. DDG, FIEO(NR) • EA, Kanpur • DIR, FIEO(WR) • AD, FIEO(AHD) • DIR, FIEO(SR) • JD, FIEO(BLR) • AD, FIEO(AP)

  3. ORIENTATION PROGRAMME – NOVEMBER 15, 2011 • (Morning Session – 9:30 a.m. – 1:30 p.m.) • Regional/Bilateral/Multilateral Trade Agreements • Shri A V Ganeshan IAS (Retd), Former Commerce Secretary, Govt. of India • (Tea Break) • Art of Managing Stress and Time Dr. Sumathi Narayanan, President, Creative Communication & Management Center • (Lunch Break 1:30 p.m. – 2:00 p.m.) • (Afternoon Session – 2:00 p.m. – 4:30 p.m.) • Business Etiquette and Cross Cultural barriers • Shri T. Pattabiraman, Prof. Chennai Business School • Senior Consultant & Mentor • Advisor-Int’l Desk(CII) • DM  International Marketing(Retd), Ashok Leyland, Chennai • (Tea Break) • Enhancing revenue generation sources (other than membership) • - Brain Storming Session • Summing Up

  4. Action Taken report - MRM held during November 8-9, 2010

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  21. Data Analysis April 2010 – March 2011

  22. Summary of Data Collection From RO‘sPeriod covered April ’10 to March’11(Measured Half Yearly)

  23. Summary of Data Collection From RO‘s (2010-11)

  24. Summary of Data Collection From RO‘s (2010-11)

  25. Summary of Data Collection from Chapters Period covered April ‘10 to March’11

  26. Summary of Data Collection from Chapters Period covered April ‘10 to March’11

  27. Summary of Data Collection from Chapters Period covered April ‘10 to March’11

  28. New Delhi Quality Objectives & Targets Year 2010-11

  29. Achievement Vs Quality Objectives & Targets for the year 2010-11

  30. New Delhi Quality Objectives & Targets Year 2011-12

  31. Internal Audit Summary April 2010 – Sept 2011

  32. Process of Processing of Membership & RCMC Application

  33. Process of Processing of Membership & RCMC Application

  34. Process of Issue of Visa Recommendation Letter

  35. Process of Issuing Certificate of Origin

  36. Process of Handling MDA APPLICATION and Claims

  37. Process for Handling query/problem/suggestion

  38. Process for Handling query/problem/suggestion

  39. Process for Conducting Press Conference

  40. Process of Participation in Trade Fairs/Organising Exhibition/BSM

  41. Process of Organizing Open House/Meeting/Seminars

  42. Process of MR ACTIVITIES AT RO

  43. Process of Publication of FIEO News Bulletin

  44. Purchase Procedure

  45. MAKING OF PRESS RELEASES

  46. SIGNING OF MOU

  47. Process of Maintenance of Office Equipment

  48. Thank You

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