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Enterprise Vault and Hummingbird. Customer Overview. Agenda. ECM and relevance to EV Hummingbird overview Partnership overview and plans Next steps. ECM and Relevance to EV. What is ECM?.
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Enterprise Vault and Hummingbird Customer Overview
Agenda • ECM and relevance to EV • Hummingbird overview • Partnership overview and plans • Next steps
What is ECM? • Document management for check-in/checkout, version control, security and library services for business documents • Web Content Management for automating the webmaster bottleneck, managing dynamic content and content authoring • Records management for legal or regulatory purposes, long-term archiving, and automation of retention and compliance policies • Document capture and document imaging for capturing and managing paper documents • Document-centric collaboration for document sharing and supporting project teams • Workflow for supporting business processes and routing content, assigning work tasks and states, and creating audit trails Source: Gartner Research (October 2004) Magic Quadrant for Enterprise Content Management, 2004 Karen M. Shegda Kenneth Chin James Lundy Toby Bell Debra Logan Tom Eid
Analyst Input “[Enterprise Vault] Leads the market in customer count and revenue… Integration with leading ECM products will be important.” - Gartner Group, April 2005
Global Organization EMEA Austria*Amsterdam Berlin*BrusselsEdinburghFrankfurtGenevaLa Chaux des FondsLondonMilanMunichParisReeuwijkRomeStockholmWokinghamZurichASIA-PACIFIC Hong Kong*SeoulSydneySingaporeTokyo CANADA TorontoHalifax MontrealKingstonOttawaUSA BostonChicagoDallasLos AngelesMountain ViewNew YorkRaleighTallahasseeWashington MEXICO Mexico City*LATIN AMERICA Brazil* *Denotes Foreign Representatives
Key Performance Indicators TOTAL Revenue (Millions) Enterprise Revenue (Millions) 23% $220 $150 Accelerating Growth $193 14% $180 $122 $107 2004 2004 2003 2003 2002 2002
Hummingbird Mission Help customers maximize value from their intellectual capital – people, processes and customers relationships.
Competitive Landscap Best of Breed Quality of Offering Basic Technology Niche Players Consolidators Breadth of Offering Source: Revolution Partners
Extending ECM Leadership Hummingbird Enterprise positioned inthe Leader Quadrant inGartner’s Magic Quadrant for Enterprise Content Management (ECM) 2004, which represents the convergence of the Integrated Document Management and Web Content Management market segments
Mobile Devices• Palm/PPC/Blackberries• Phones Desktop• MS Office• Windows Explorer E-mail Clients• MS Outlook• Lotus Notes Enterprise Webtop Third-PartyPortals Business Solutions Create/Capture — Manage/Review — Distribute/Publish — Store/Preserve Workflow Integration J2EE or .NETCustom Apps Data Integration ETL, EAI ERP/SCM/CRM RecordsManagement ContentManagement Reporting Collaboration Content Bridge Content Repositories Data Integration Search & Knowledge Management Web Services Metadata Management Structured Data API’s ODBC/JDBC Unstructured Data Unified Repository Enterprise Vault ™ Platform Enterprise Workflow™ Enterprise Workflow™
DocumentMgmt. Customers: Archive DM into EV Sources I’ve standardized on Enterprise Vault as my archiving platform so I need… Exchange Mailboxes Journals Public Folders PSTs • Storage Management for DM • Archive to storage tiers • SIS and compression • Optimize backup/restore • Compliance for DM • Retention management • WORM storage integration • Supervision and discovery File System SharePoint 2003 • Integrated Search • Search from DM or from EV across everything DominoJournaling Enterprise Vault Store/Retain/Expire Index/Search/Future-Proof View/Restore Compress/Migrate Audit/Administer Categorization/Filtering SMTP Capture
I have a RM strategy using vendor ABC and manage my traditional records today… Vendor ABC Records Manager … Paper Records (e.g., contracts, statements, bills) Customers: EV Retention from RM But now most of my electronic “records” are in email, managed by EV. So I need… • Delegated Records Management • Continue to capture and store emails in EV • Declare (based upon rules or by user) email as records for RM system • Control retention of “records” in RM system • Continue to use EV to integrate with storage layer (WORM or otherwise) • Search and discovery across records throughout organization Enterprise Vault (email, files, documents, etc.)
EV ECM Strategy • Define two key integration use cases • Archiving DM systems into EV • Manage email records from EV from RM system • Extend SDK APIs to support use cases • Based upon customer and partner input • Integrate with wide set of vendors • SharePoint is a key initiative • MDY was first integration • Open approach to ECM/RM systems • In discussions with most vendors now • Partner in field with select best of breed vendors • Hummingbird key initial GTM partner • Partnership announced at VERITAS VISION 2005
Integration Scenario 1 Co-existence of plug-ins in MS Outlook
Integration Scenario 2 Support Drag/Drop from Archived e-Mail into Hummingbird DM
Integration Scenario 3a Support Enterprise Vaults as Hummingbird DM/RM document servers
Integration Scenario 3b Support Enterprise Vaults as Hummingbird DM/RM document servers
Integration Scenario 4 Single Search interface and integrated result list Hummingbird DM External Sources Hummingbird KM Enterprise Vault
Discovery Accelerator is used to automate and optimize the search and discovery process.
Retains search results to support discovery on associated matters
Integration Scenario 5 Enterprise Vault Discovery Accelerator output to Hummingbird DM/RM Select Hummingbird DM Library as Production Destination
Timeline • EV 6.0 enables use case 1 • Coexistence of plug-ins • Next phase targets use cases 2 and 3 • HB to manage EV email records and use EV as a repository • Defining API interfaces in July • Extend EV APIs to support integration – targeted for a 6.0 SP • Hummingbird Enterprise 2005 to consume APIs • Goal is integration by end of the year • Use cases 4 and 5 still being assessed • Integrated search and DA production to HB