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voice logger aegis for call center

Business calls are recorded for quality purposes and training purpose. mostly two reasons are important for recording the business calls for call center/BPO<br><br>First Reason: Improving services and products for customers is a true goal of every business outsourcing company or call center service provider.<br>To determine how satisfied a customer is with the representative and the company's services, review the feedback they have supplied.<br><br>Second Reason: I believe the second reason is for security reasons.

telephonecallrecorder
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voice logger aegis for call center

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