110 likes | 123 Views
Teams. Steve Chenoweth and Chandan Rupakheti. Roles. Contact Client Project Manager Secretary Task assigner/monitor. Leadership Functions. Communication Coordination Setting goals & objectives Role model NOT: Give orders. ?.
E N D
Teams Steve Chenoweth and Chandan Rupakheti
Roles • Contact • Client • Project Manager • Secretary • Task assigner/monitor
Leadership Functions • Communication • Coordination • Setting goals & objectives • Role model • NOT: Give orders ? Image from http://www.asylum.com/2010/12/07/wind-blows-helpless-ducklings-all-over-the-place/. Quiz Question 7
Team member functions • Communication • Participation [during meetings] • Effort [out of meetings] • Reflection [regularly] Image from http://www.ideachampions.com/weblogs/archives/2010/12/the_single_bigg.shtml.
Meetings • Goal, an agenda and a focus • Meetings don’t just happen • Planning • Preparation • Attention
What to do during a meeting? • Status evaluation • Plan • Report • Analyze • Invent • Summarize meeting at the end Above – Meetings with clients aren’t necessarily big groups – often they are more one-on-one. Quiz Question 8
Tasks • Define a task • Small in size, must have measurable objectives • Assign a task • Who is/are responsible? • Monitor progress • Reports/logs • Complete task
Conflicts • Issue conflicts • Keep it on the issue, don’t make it personal • Performance conflicts • Missing tasks, violating standards etc
Client Interaction • It is our fault, as a team, if • the project fails because the client fails to communicate clearly, • the project fails because the client incorrectly describes the real problem • ….. Other issues(see handouts) Quiz Question 9
Client Interaction • Present yourself professionally • Appearance • Organization • Speaking & writing • Listen to the customer • Record and translate • Be knowledgeable • Client’s domain • Your expertise • Meet Expectations
To be done as a team – in class Today • Team assignments and PM’s announced over the weekend! • Team name – pick one, turn in, with your names, today. • Discuss roles (due as part of reporting time on first Weekly report, 7 AM Friday morning) • Swap schedules, pick an early meeting time this week! • Contact project manager (check their Rose class schedule, have a list of times to suggest weekly meeting). Must meet by Thursday at the latest, to show them your questions for the client on Friday. • See the “HowToStartMilestone1.pptx” slides for more details to consider at your first team meeting.