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The Future of EAPs: Some Ideas for Creating What We Want

The Future of EAPs: Some Ideas for Creating What We Want. D.C. Chapter EAPA March 20, 2014 Lisa Teems U.S. Coast Guard EAP Manager.

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The Future of EAPs: Some Ideas for Creating What We Want

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  1. The Future of EAPs: Some Ideas for Creating What We Want D.C. Chapter EAPA March 20, 2014 Lisa Teems U.S. Coast Guard EAP Manager

  2. You all know that your EAP has great value as a coaching/consultation resource, as a career saving tool, as a resource for helping people who are under personal and professional stress, and as an effective organizational benefit to assist with large scale issues impacting employees. Do your employees know the same things? Are they using the program? Does your agency understand these values?

  3. Future Considerations: • Communication/messaging • Stigma reduction • Shake it up! • Perceptions and realities about confidentiality • Perceptions about the purpose of the EAP (alcohol, etc.) and how to use it • Data use • Use of social media • Others ?????

  4. Work-Life Programs • Health Promotion • Cholesterol Screening • Health Risk Assessment • Stress Management • Tobacco Cessation • Physical Fitness • Weight Management • Substance Abuse Treatment and Prevention • Food Services • Ombudsman • Sexual Assault Prevention and Response • Family Advocacy • Special Needs • CG SUPRT (EAP) • Critical Incident Stress Mgmt (CISM) • Suicide Prevention • Workplace Violence • Transition/Relocation • Child Development Centers • In-Home (Family) Childcare • Adoption • Elder Care • Scholarships

  5. CG SUPRT (EAP) • Face-to-face, telephonic, and video counseling • Consultations • Work life balance • Legal consultation • Personal financial management services • Health coaching • Career counseling for dependents • Training • Critical incident support

  6. CG SUPRT (EAP) SUCCESS • Utilization from 12-25% since launch 2 years ago • Why: • BrandingMarketingSenior management involvementCollaboration with other programsSharing of data and data analysis WebsitePartnership with vendorFighting the internal battles

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