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This article explores the general development trend of human resources management in the State Audit Office of Estonia, focusing on competency-based management, performance interviews, individual development plans, and the role of internal trainers.
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Human Resources Development in the State Audit Office of Estonia KÜLLI LUKK Head of Training
General Development Trend of HR area • Competency-based human resources management • Competency profiles as set of competenciesrequired for effective performance in a specified role; • Behavioural dimension, performance indicators. • Performance interviews • Agreement between the employee and the manager for one year; • Competencies as basisfor performance review. • Studying in the course of work • Skills are developed with the practised application of the techniques.
Individual Development Plans (IDP) of Employees • Objectives of IDP • Systematical defining the goals of performance; • Planning and evaluating the professional development of every employee; • Improving the performance of the organisation as a whole. • In the IDP employee and manager • decide on the basis of the competence card which competencies need to be developed in the next period; • decide on the priorities of professional development and studies; • select the achievement levels that correspond to the abilities of the employee; • define the study activities corresponding to the achievement levels (study goals); • agree upon the help and support of the manager required for achievement of the goals.
Introductory Program and Audit Study Program • A program for all new employees • Basics of the organisation of the SAO • Basics of the environment of the SAO • Flexible organisation of studies • Probation period • Different forms of study • Content of the Audit Study Program • 1. Planning and management (competence II) • 2. Execution of the audit work (competence III) • 3. Teamwork (competence IV) • 4. Communication (competence V) • 5. HRD (competence VI)
Preparation of Internal Trainers and Their Role in HRD of the SAO • Economical, efficient and effective studying activities; • Development of employees according to the professional needs; • Training Unit; • Selection and training of internal trainers.