Note to presenters

1. Note to presenters • While there are slides provided for each module of the Officiating General Principles course, it is not intended that presenters use every slide, or rely solely on these for delivering the course. • Please refer to the Officiating General Principles Presenter’s Kit for alternative delivery methods, including discussion groups, scenarios, case studies, role-plays, etc. • Participants will become bored if they are expected to view every slide in this presentation. Please use these slides in conjunction with other delivery methods.

2. Advanced Level Officiating General Principles

3. Course content 1 Advanced self-management 2 Advanced managing the competition environment 3 Advanced people management

4. Module 1 • Advanced self-management

5. Developing officiating skills • Career path • Professional development plan • Seeking assistance to assist with personal development

6. Performance analysis • Ongoing liaison with advisers and colleagues • Utilising technology • Personal self-reflection

7. Mental skills • Assessing mental readiness • Controlling/modifying mental readiness • Personal mental preparation plan

8. Module 2 • Advanced managing the competition environment

9. Working in an administrative environment • Providing verbal and written reports • Handling off-field objections/protests • Handling tribunal matters

10. Managing Risk • Undertaking a risk assessment • Developing and implementing a risk management plan • Responding to identified problems

11. Risk management process

12. Risk management planning • What is the source of the risk? • What can happen? • What will the consequences be? • Risks can be categorised into three areas: • Environment • Program • Personal

13. A risk management planner

14. Insurance for officials • Types of Insurance • Personal accident: covers an injury or loss to the official • Public liability: covers loss or damage to property, or injury due to negligence, to a member of the public • Professional indemnity: covers the official if they have given an instruction that a participant acts on and is injured or if the official failed to give an instruction and a participant is injured • Some policies require the official to be insured at the time of a claim, which could occur years after the actual incident occurred

15. Module 3 • Advanced people management

16. Effective communication • Enhancing communication skills • Active listening • Responding to athletes/coaches/officials • Working with team captains

17. Leading a team of officials • Providing leadership to officials, pre, during and post-competition • Cooperating and interacting with other officials • The mentoring process • Mentoring a beginner official

18. Minimising conflict • Implementing a preventative approach to minimising conflict. Dealing with difficult situations • Using other people’s skills to assist with conflict resolution

19. Teamwork • Work as part of a team • Roles of other officials • Working with other officials

20. Conflict • Conflict situations • Minimising conflict • Resolving conflict

21. Difficult people • Try to stay calm and distance yourself personally from the issue • Keep your voice quiet and calm, this may encourage the other person to do the same • Do not argue back or trade insults (no matter how unreasonable they seem) • Try to see past the emotions to define the actual problem and work at addressing the issue • Use active listening skills to address the problem

22. Working with others PierluigiCollina, 2002 World Cup Referee, said in terms of relationships with players. “We are not enemies on the pitch. There are two teams playing and the role of the referee is to help them play better”. “Once you have their respect you will also have their trust. And once you have their trust they will even accept the odd mistake”.

23. Dealing with abuse • Preventative strategies • Spectator comments and behaviour • Procedures for dealing with spectator behaviour • Support from others