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Metaphors in Web Design and Navigation. Presented by: Jade Anderson INF385E October 5, 2006. METAPHORS: THE ORDER. What is Metaphor? History & Context Discussion by major players Benefits Dangers Bottom Line. WHAT IS METAPHOR?. Relates new information to the familiar
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Metaphors in Web Design and Navigation Presented by: Jade Anderson INF385E October 5, 2006
METAPHORS: THE ORDER • What is Metaphor? • History & Context • Discussion by major players • Benefits • Dangers • Bottom Line
WHAT IS METAPHOR? • Relates new information to the familiar • Tool for communicating complex ideas and bridging complex concepts • Tool for generating enthusiasm
HISTORY • Lackoff & Johnson 1980s • Metaphor integral to thoughts and actions • Not just a literary device • Metaphor is ubiquitous • E.g. theories as buildings • E.g. the mind as container
Cooper & Reimann: About Face 2.0 Three dominant design methods for visual interface, based on: 1. Understanding 2. Intuiting 3. Learning
Cooper & Reimann Continued • Understanding • Implementation-Centric Model • Must learn how program works in order to be successful • By engineers for engineers • Users would rather be successful than knowledgeable
Cooper & Reimann continued • Intuiting • Metaphoric Model • No need to understand mechanics of system • Definition of Intuition: “knowing something without rational use of thought.”
Cooper & Reimann continued • Learning • Idiomatic Model • Definition of Idiom: “expression whose meaning is not predictable from the usual meaning of its parts” • E.g. Kick the bucket, caught red handed • E.g. Drop down menu, close box, resize function • All idioms must be learned; good ones need only be learned once
Rosenfeld & Morville: IA for World Wide Web • Organizational • Familiarity with physical organization leads to understanding of virtual organization scheme • E.g. Auto dealership • Functional • Familiarity with tasks in traditional environment leads to understanding of virtual tasks • E.g. Library • Visual • Familiarity with images, icons, and colors of traditional object leads to connection with virtual object • E.g. Yellowpages
Vanderwal: Metaphor of Attraction • Metaphor of Attraction • 1. User searches for information • 2. Results attracted or repelled • 3. User attracted to meta information • 4. Process continues until information found or attraction lost
Maglio & Matlock: Metaphors we Surf the Web by • Spatial metaphor of web • People moving toward information rather than information coming to them • Relates to how we obtain info in the real world: walk towards it, reach for it, grasp it • If people naturally grasp web as physical space, tools for navigation can be improved to exploit this connection
Nielsen: Designing Web Usability • Geographic Metaphors almost always bad • Shopping carts are interface standard • Not shopping sleds • Even standard metaphors are not without problems
BENEFITS & BEST PRACTICES • Can make the site memorable • Relate new information to the familiar • Better for sites not expecting repeat visitors
DANGERS & DOWNFALLS • Limiting • Sacrifice later growth for a little initial quick recognition • Suck for intermediates • Tie interfaces unnecessarily to physical world • Hold back functionality with relationships to obsolete technology
DANGERS & DOWNFALLS continued • Don’t scale well • Can’t grow with process • Rely on associations • Cultural • Human mind is idiosyncratic
DANGERS & DOWNFALLS continued • Oversimplified • Tiresome • Graphic nature can slow down site • Only a shallow representation • No Metaphors for processes
BOTTOM LINE • Popularity of metaphors has waned • Few work well • Make empowering, not limiting • Usability testing
REFERENCES Cooper, A. (2003). About Face 2.0: The Essentials of User Interface Design (2nd Edition).: Wiley Publishing, Inc. Fleming, J. (1998). Web Navigation: Designing the User Experience. Sebastopol, CA: O’Reilly Associates, Inc. Kuhn, W. (1993). Metaphors Create Theories for Users. Retrieved September 30, 2006 from http://citeseer.ist.psu.edu/332805.html Maglio, P. P., & Matlock, T. (1998). Metaphors we surf the Web by. Paper presented at Workshop on Personalized and Social Navigation in Information Space, Stockholm, Sweden. Nielsen, J. (2000) Designing Web Usability: The Practice of Simplicity. Berkeley, CA: New Riders Publishing branch of Peachpit Press. Norvig, P. (2004) Review of Metaphors we live by George Lakoff and Mark Johnson. Retrieved September 30, 2006 from http://www.norvig.com/mwlb.html Powell, T. (2002). Web Design: The Complete Reference. New York: McGraw-Hill Professional. Rosenfeld, L., & Morville, P. (2002). Information Architecture for the World Wide Web (2nd Edition). Sebastopol, CA: O’Reilly Media, Inc. Vander Wal, T. (2001, March). The Model of Attraction. Retrieved September 30, 2006, from http://www.vanderwal.net/essays/moa1.html