Office 365 for education Customer Deck

1. Office 365 for educationCustomer Deck < INSERT DATE >

2. Cloud Services in Education ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY MEET STUDENT AND EDUCATOR NEEDS LEARNING FROM ANYWHERE LOWER COSTS “We can close the technology gap between rich and poor districts and level the playing field for students regardless of where they live. Because they are ‘in the cloud,’ Kentucky schools will always stay up-to-date with the latest innovations.” Dr. Terry Holliday, Kentucky Commissioner of Education • Some of our colleges didn’t even offer e-mail services. Now they have a suite of sophisticated collaboration services that will go a long way to support our mandate for preparing students for the working world.” • Bill Gray, CIOTechnical College System of Georgia • “Budgets are getting smaller,. Requirements are getting larger. Data is getting even larger still.” Microsoft “helps us meet those demands without having to purchase and manage the infrastructure that we would need if we created our own solution.” • Chris Spice, Assistant Director of Information Services, University of Ulster • Microsoft “offers the administrative control and privacy that we needed for our student e-mail service, helping us conform to the Children’s Internet Protection Act.” • Fred Baker, Technology Director Coos Bay School District, California

3. Evolving Technology in Education Meeting student and educator needs The cloud on your terms Online On-premises Enterprise Content Management Unified Communications Search and Discover Learning Analytics Collaboration

4. Announcing Office 365 for education BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR EDUCATIONAL INSTITUTIONS OF ALL SIZES. 

5. 25GB mailbox Microsoft Office 365 for education Value MEET STUDENT AND EDUCATOR NEEDS Learning Together, Smarter • Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future • Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution • Communicate seamlessly from email to instant messaging to online classrooms, including audio, video and screen sharing • Helps students and educators become more productive with a 25GB mailbox that unifies email and voicemail (Unified Messaging) • Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms • Allow users to see whether other students or educators are online • Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future • Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution • Communicate seamlessly from email to instant messaging to online classrooms, including audio, video and screen sharing • Helps students and educators become more productive with a 25GB mailbox that unifies email and voicemail (Unified Messaging) • Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms • Allow users to see whether other students or educators are online • Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future • Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution • Communicate seamlessly from email to instant messaging to online classrooms, including audio, video and screen sharing • Helps students and educators become more productive with a 25GB mailbox that unifies email and voicemail (Unified Messaging) • Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms • Allow users to see whether other students or educators are online • Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future • Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution • Communicate seamlessly from email to instant messaging to online classrooms, including audio, video and screen sharing • Helps students and educators become more productive with a 25GB mailbox that unifies email and voicemail (Unified Messaging) • Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms • Allow users to see whether other students or educators are online • Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future • Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution • Communicate seamlessly from email to instant messaging to online classrooms, including audio, video and screen sharing • Helps students and educators become more productive with a 25GB mailbox that unifies email and voicemail (Unified Messaging) • Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms • Allow users to see whether other students or educators are online Status update Online meeting presentation with pc-to-pc audio and video Recording Capability MEETING STUDENT AND EDUCATOR NEEDS Learning together, smarter LEARNING FROM ANYWHERE* Solve problemsfrom more places ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control LOWER COSTS IT Control and Efficiency My Sites in SharePoint Activities Instant messaging Easily connect with others across the institution with calendar sharing and publishing in Outlook Sharing options Desktop and Application sharing and virtual whiteboard Allow presence awareness across the institution Co-Authoring in Word Collaboration support Voicemail in audio and text format • *Requires Microsoft Office 2007 or higher for best experience Presence

6. Access to SharePoint Office Hub in Windows Phone 7 Microsoft Office 365 for education Value Access to PowerPoint LEARNING FROM ANYWHERE Solve problems with others from more places • Provide users anywhere-access to their email, assignments and calendar on nearly any device* • Works with devices that students and educators use most -- including PC, Mac, Windows Phone, iPhone, Android and BlackBerry** • Rich experience with Outlook Web App on a broad set of browsers or offline access via Office desktop applications on PCs and Macs • View and edit assignments with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari, and Chrome) • Connect securely* over Internet with HTTPS without the need for VPN MEETING STUDENT AND EDUCATOR NEEDS Learning together, smarter LEARNING FROM ANYWHERE* Solve problemsfrom more places LOWER COSTS IT Control and Efficiency ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control Web applications with cross-browser support Seamless mobile access across many devices Outlook Web App Access to Calendar Access to shared documents • * Access from mobile devices depends on carrier network quality and availability • ** Hosted Blackberry service is an add-on service

7. LOWER COSTS IT control and efficiency Microsoft Office 365 for education Value • Reduce the time and effort spent managing email and collaboration servers, such as patch upgrades and security updates, while still keeping you in control • 24/7, IT professional phone support or via electronic ticketing • Hybrid deployment scenarios allow on-premises and online users to work together seamlessly • Simplified management with a single administration center with role based access • Ease of interoperability with existing systems, such as Sunguard and Blackboard, through extensible platform MEETING STUDENT AND EDUCATOR NEEDS Learning together, smarter LEARNING FROM ANYWHERE* Solve problemsfrom more places LOWER COSTS IT Control and Efficiency ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control Service health portal Simplified Management

8. Microsoft Office 365 for education Value MEETING STUDENT AND EDUCATOR NEEDS Learning together, smarter LEARNING FROM ANYWHERE* Solve problemsfrom more places LOWER COSTS IT Control and Efficiency ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control Geo redundant datacenters 99.9% uptime commitment ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control • Same 99.9% uptime commitment, backed by a SLA, as Office 365 for enterprises • Safeguard your data with enterprise-grade reliability, disaster recovery capabilities, geo-redundant, replicated, data centers and a strict privacy policy • Compliant with ISO 27001, SOX 70 Type I, FERPA, HIPAA, FISMA, EU Safe Harbor Seal • Helps protect your email environment with premium anti-spam and antivirus protection provided by multiple virus scanning engines • Configure services to meet your institution’s unique needs and give your users access to only the services they need

9. Customers Are Embracing Cloud Productivity with Microsoft

10. Customer Examples: Deploying Microsoft cloud solutions • Eastern decided to offer Microsoft cloud-based messaging to their students in conjunction with their previous service. Over 2,200 students enrolled gradually over the first year, plus another 2,600 the following year after the previous service was discontinued. After experiencing the power of cloud and its benefits, Eastern is in the process of moving their alumni to the platform as well. • The Kentucky Department of Education opted for the cloud and implemented a Microsoft-based hosted messaging and collaboration solution. Teachers, staff and students can access information in the cloud virtually anytime, anywhere, through popular Web browsers and from any Internet-connected PC or mobile phone. • Middlesex University selected Microsoft-based cloud services for their 33,000 students and decided to continue using its Exchange Server–based system for faculty. With a Middlesex was able to expand to meet the growing volume of email and also offer students a variety of online tools for collaboration with a single communication platform based on Microsoft technologies. Scale Over Time Purely Online Hybrid

11. Continuous Investment 90 Days Roadmap communicated Field, partner and customer inputs Rhythm of the Service 6-8 Weeks Feature prioritization and dev. sprints Top feature requests identified

12. What’s New in Office 365 • Voice mail with unified messaging • Integrated personal archiving • Retention policies and legal hold • Exchange control panel • Free/busy coexistence • Cross premises management • IM & Presence across firewalls • GAL/Skill search in SharePoint • Online meeting with desktop sharing • Activity feeds • Contact photos • Click to communicate from Office contact cards • Windows Live federation • My Sites to manage and share documents • Access documents offline • Improved Team & Project Sites • Document-level permissions to protect sensitive content • Share documents securely with Extranet Sites • Cross site collection search • Office Pro Plus as a subscription • Office Web Apps • New user interface • Role based access • Identity federation (eliminate sign-in client) • Multi-factor authentication support • Remove scale limitation • Platform • Capabilities

13. Live@edu to Office 365 for education Self Managed IT Managed Exchange Online Cloud-based email, calendar and contacts with always-up-to-date protection from viruses and spam. SharePoint Online Cloud-based service for creating sites to connect educators and students. Create and share with Office Web Apps. Collaboration | Storage | Messaging Social Networking Connectors Web Apps with SkyDrive 10GB Exchange experience Lync Online Instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing. Office Web Apps | Sky Drive | Windows Live Messenger Facebook | Twitter Online Microsoft® Office Professional Plus The world’s leading productivity tool now seamlessly connected and delivered with cloud services. 25GB online storage with SkyDrive Windows Live Messenger

14. New User Experience Demonstration

15. What Does Moving to the Cloud Mean? • Standardization • Single architecture • Limited configuration and customizations options • Deployment • Initial deploy is still required to migrate data to Office 365 • AD clean up and network upgrade is often required • Service Change • Balance between continuous innovations and minimize change • Customer controls IT policies but not feature availability • Privacy and Security Considerations • Understand your internal security and privacy requirements

16. Why Microsoft ? • More than 10,000 education customers on Microsoft cloud services providing services to tens of millions of students and educators • 20+ years experience in building enterprise software • 16,000 partners committed to BPOS - 100’s of education partners committed to Microsoft cloud services • Global reach: BPOS is available in 40 countries and localized into 20 languages • Enterprise-Grade Services • Rich and Familiar Capabilities • Commitment to Education • Same best in class features found in Exchange, SharePoint, Lync and Office apps • Seamless transition and experience for educators and students • Anywhere access across phones, browsers and PCs • Shape the Future, enables governments to attain ambitious goals with broad Public Private Partnership experience • Partners in Learning, global initiative designed to increase access to technology and improve its use in learning • DreamSpark, allows current students to download Microsoft developer, designer and gaming software for free • Microsoft Imagine Cup, world’s largest student technology competition Most Flexible Platform • Right offers for the right users • Power of choice: on-premises, online or hybrid • Continuous innovations every 90 days • Major and minor update policy respectful to IT pro need for control • Service delivery platform approach enabling new services across Microsoft and partners

17. What’s Next 1 • Learn more @ www.office365.com • 2 Explore Office 365 in our Customer Immersion Experience Centers • 3 Ready today – discuss Live@edu and Office 365 options with your account manager or partner

18. Appendix

19. World Class Data Centers • $2.3B+ Investment in cloud infrastructure • Geo-Redundant Data Centers • Locations in North America, Europe, and Asia to provide optimal performance • 99.9% guaranteed uptime (99.95% actual) • Secure Infrastructure – ISO27001 and SAS70 certified • Built from the ground up to be environmentally sustainable

20. Security ProgramA risk-based, multi-dimensional approach to help safeguard services and data Security Management Security Monitoring & Response, Threat & Vulnerability Management Data Access Control & Monitoring, File/Data Integrity User Account Management, Training & Awareness, Screening Application Secure Development Lifecycle, Access Control & Monitoring, Anti-Malware Host Access Control & Monitoring, Anti-Malware, Patch & ConfigMgmt Internal Network Dual-factor Authentication, Intrusion Detection, Vulnerability Scanning Network perimeter Edge Routers, Firewalls, Intrusion Detection, Vulnerability Scanning Facility Video Surveillance, biometrics, Access Control

21. Privacy ProgramDesigned to enable consistent "high bar" privacy practices that support global standards for data handling and transfer • Documented & enforced privacy requirements • Microsoft Online Services Privacy Statement • Microsoft Online Services Privacy and Regulatory Divisional Requirements Specific to Software + Services • Corporate-level Privacy Guidelines for Service Development • Privacy disclosures & transparency • Microsoft Online Services Privacy Statement • EU Safe Harbor Certification Notice Choice Disclosure

22. Office 365 Deployment • Increase velocity of customers’ move to Office 365 while simultaneously reduce time and effort required to deploy • Help customers realize value faster from their purchase of Office 365 • Make deployment cost more predictable and ensure that customers have a deployment plan at time of sale • Establish deployment standards to manage customer expectations • Scale partner ecosystem to deploy Office 365 to thousands of customers across all segments • Deployment is usually not discussed at the time of sale, so we want to change that behavior • Deployment is critical in large accounts since billing for service usually starts after deployment of seats • Improve customers’ experience of moving to online services – quick, efficient, and predictable • Improve skills of partners so that they can assist customers to deploy and deliver value added services Objectives Context • Enable Partners to Deploy Office 365 in Small, Mid-Size, and Enterprise Customers • Offer Microsoft Premier Deployment (MPD) to Office 365 EPG Customers (Major and CFAM only) where the number of seats exceeds 2,400 • Offer MPD to Dedicated customers in Enterprise Segment Customers • Strategy • Provide Microsoft Online Deployment Guide (MODG) for Office 365 • Provide Deployment Training in every region worldwide • Provide Deployment Support for up to 160 hours through MPD to partners for up to 3 engagements • Maintain a list of Recommended Deployment Partners Partner Enablement • Build a BG funded team for Office 365 Deployment to customers > 2400 seats • Augment the deployment team with MCS and a select set of partners • Assist Partners through guidance, training, and deployment support • Drive Office 365 Deployment Objectives Microsoft Premier Deployment

23. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     • Office 365    

24. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     Rich client access via Outlook Premium web experience via OWA • Office 365     Large mailbox sizes (25 GB) Calendar sharing and publishing Premium anti-spam andantivirus (Forefront) Information protection and control

25. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     Sync email, contacts, calendar Supports popular mobile devices • Office 365     Remote device wipe Mobile device security policies Block and quarantine devices

26. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     Text preview of voicemail Customized greetings and call transfer options • Office 365     Voice access to e-mail, calendar, and contacts Message waiting indicator Lower TCO with email and voicemail on one platform

27. Exchange Server and Exchange Online Mobile Collaboration Voicemail in Your Inbox Email & Calendar Email Archiving • ON PREMISES     Personal archive • Office 365 “Move and delete” policies     Legal hold policies Transport rules Multi-mailbox search for e-discovery

28. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • ON PREMISES     • Office 365   FY12 Not Available

29. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • Presence • Instant Messaging • GAL and Skill Search • ON PREMISES     • Activity Feeds • Windows Live Messenger Federation (incl. Mac) • Office 365   FY12 Not Available • PC to PC voice & video calls

30. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • Multiparty (3+) Audio/Video • Ad hoc collaboration • Application Sharing • ON PREMISES     • Online meetings • Reservation-less audio conferencing • Office 365   FY12 Not Available • Requires Telco partner to connect to the public phone network (PSTN audio conferencing)

31. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • Call landlines and mobiles (PC to PSTN) • Transferring and forward calls • Single number • ON PREMISES     • Simultaneous ring • Exchange Voice Mail Integration • Office 365   FY12 Not Available • Requires Telco partner to connect you to the public phone network (DIDs, PSTN termination)

32. Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace • E911 • Call Admission Control • Branch office appliance • ON PREMISES     • Existing telephony integration • Fax and analog devices • Office 365   FY12 Not Available • Call Park, Hunt Groups • If the customer wants PBX replace, all OCS workloads must run on premise • On Premise OCS can work with SharePoint & Exchange Online – Sell Office 365 “E” + Voice CAL!

33. SharePoint and SharePoint Online Sites & Communities Content Management Search, Insights & Composites i • ON PREMISES    • Office 365   FAST Search – Wave 15 BCS – FY12 PerformancePoint – Wave 15 No full-trust code

34. Programmability and More Control Service Specific ControlFall through experience to specific services to gain similar server configuration control Platform Web ServicesNew programmability layer allowing third party to interact with platform, by-passing the user interface Remote PowerShell Manage the hosted Exchange environment via command line, build applications that leverage the service to meet your existing business requirements and processes Collaboration CustomizationVisual Studio 2010 and SharePoint tools for building, testing and packaging Sandboxed Solutions

35. Role Based Access Admin and End User Roles Partner Roles