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CALIFORNIA Market Profile

CALIFORNIA Market Profile. July 2013. CALIFORNIA Market. 4.3 Million Potential Customers. CALIFORNIA Market. Ambit Energy is a Natural Gas Supplier (PGE) Delivery Providers: Pacific Gas & Electric Company (PGE) Account Description: PG&E- 10 digit numeric number (Service ID).

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CALIFORNIA Market Profile

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  1. CALIFORNIA Market Profile July 2013

  2. CALIFORNIAMarket 4.3 Million Potential Customers

  3. CALIFORNIAMarket Ambit Energy is a Natural Gas Supplier (PGE) Delivery Providers: • Pacific Gas & Electric Company (PGE) Account Description: • PG&E- 10 digit numeric number (Service ID)

  4. CALIFORNIAMarket Invoicing- Ambit Energy does not generate an invoice, the Customer will receive an invoice from their delivery provider. Invoice is divided into two parts: • Supply Charge (provided by Ambit Energy) • Delivery Charge (Incumbent- PG&E) Credit Checks are NOT required = NO Deposits

  5. CALIFORNIAResidential Free Energy Our popular Free Energy Program has changed to give you more Free Energy – and more freedom! • Here’s the biggest change: No more clock! That means there’s no more deadline for gathering your 15 Customers, and no more deadline for replacing Customers! Just maintain 15 energized Customers in any month, and you earn a credit! And that doesn’t mean 15 payments; calculations will now be based on average daily energy cost, instead. You can get more Free Energy, and we can now accommodate all bill schedules • Free energy referral credit is sent by check • For more information: PowerZone > Business Tools > Consultant Tools > Free Energy Program FAQ.

  6. CALIFORNIAProduct Types *Customers will roll over to variable plan when their term plan expires, unless a new term is selected.

  7. CALIFORNIAPG&E Product Assistance Programs- please refer to your incumbent provider for more information regarding Assistance Programs • CARE Program- is a state program that provides a discount to eligible customers. If a customer leaves PG&E, who is enrolled in CARE, they are still eligible for the program and will continue to receive the discount after switching to a retail provider • There are no additional steps required on behalf of the customer • The discount will appear in the PG&E section of the invoice Budget Billing-Contact PG&E for details • Customer Care: 1-800-743-5000 • http://www.pge.com • Helps to generate an average usage and rate during peak seasons to avoid high usage and rate charges California requires live TPV be completed by the customer

  8. CALIFORNIAPG&E Product PG&E Enrollment Process California Rule: If Customer is with a REP (CTA) for less than 12 months and signs up for service with a competitor, the Customer (only) must call current provider or PG&E and request that PG&E be their provider; otherwise switch will occur only after the Customer completes their 12th month of service • Example: Bill signed up for a variable plan 2 months ago with California Birkenstock Energy (REP/CTA). In an effort to save money, he then enrolls in an Ambit product. His Ambit service will not start for another 10 months. He is asked to cancel his account with current provider so that he can start enjoying the benefits of being an Ambit Energy Customer much sooner

  9. CALIFORNIAPG&E Product PG&E Enrollment Process Ambit Consultants will encounter prospective Customers in three likely scenarios. To maximize revenue and Customer satisfaction, it’s important that the Consultant knows what to advise the Customers, based on their specific scenario

  10. CALIFORNIASmall Commercial Markets- Gas • Pacific Gas & Electric (PG&E) • Budget Billing- Contact delivery provider for more information • Assistance Programs- please contact PG&E for more information • No Credit Checks = No Deposits • FREE Energy Referral Program credit VIA Check

  11. CALIFORNIASmall Commercial *Customers will roll over to variable plan when their term plan expires, unless a new term is selected.

  12. CALIFORNIARates ALL RATES are listed in PowerZone Located in the Business Tools Tab >Advertising Tool Kit >Customer Flyers

  13. Please share this information with your organization and potential customers

  14. Thank you for your help in building the California Market!

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