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10.15am AGM Welcome Address Michael Gelling OBE Chair of TAROE

TAROE AGM AND NATIONAL CONFERENCE 2011. 10.15am AGM Welcome Address Michael Gelling OBE Chair of TAROE. TAROE AGM AND NATIONAL CONFERENCE 2011. FIRE. PHONES. Housekeeping. TOILETS. PHOTOS. TAROE AGM AND NATIONAL CONFERENCE 2011. Request for Tellers.

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10.15am AGM Welcome Address Michael Gelling OBE Chair of TAROE

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  1. TAROE AGM AND NATIONAL CONFERENCE 2011 10.15am AGM Welcome Address Michael Gelling OBE Chair of TAROE

  2. TAROE AGM AND NATIONAL CONFERENCE 2011 FIRE PHONES Housekeeping TOILETS PHOTOS

  3. TAROE AGM AND NATIONAL CONFERENCE 2011 Request for Tellers

  4. TAROE AGM AND NATIONAL CONFERENCE 2011 Apologies

  5. TAROE AGM AND NATIONAL CONFERENCE 2011 Minutes of 2010 AGM

  6. TAROE AGM AND NATIONAL CONFERENCE 2011 Chairs Report

  7. TAROE AGM AND NATIONAL CONFERENCE 2011 Officers Report

  8. TAROE AGM AND NATIONAL CONFERENCE 2011 Accounts

  9. TAROE AGM AND NATIONAL CONFERENCE 2011 Presentations from Candidates

  10. ELECTIONS ONTO THE TAROE BOARD 2010 Cora Carter MBE Kirklees

  11. ELECTIONS ONTO THE TAROE BOARD 2010 Dennis Rees OBE DACP

  12. ELECTIONS ONTO THE TAROE BOARD 2010 Michael Gelling OBE Runcorn

  13. TAROE AGM AND NATIONAL CONFERENCE 2010 Elections

  14. TAROE AGM AND NATIONAL CONFERENCE 2010 Results

  15. TAROE AGM AND NATIONAL CONFERENCE 2010 Vote of Thanks TAROE Board Member

  16. TAROE AGM AND NATIONAL CONFERENCE 2010 CLOSE OF AGM

  17. TAROE AGM AND NATIONAL CONFERENCE 2010 10.45am Chairs Conference Address

  18. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Funding 18

  19. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Issues being dealt with include asert 19

  20. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Issues being dealt with include Growing Together 20

  21. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Issues being dealt with include A framework for Standardised Tenant and Resident Satisfaction surveys S. T. A. R. 21

  22. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Issues being dealt with include Department of Communities and Local Government Housing Sounding Board 22

  23. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Issues being dealt with include Review of the Regulatory Standards 23

  24. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Issues being dealt with include Serious Detriment 24

  25. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Issues being dealt with include New Dawn 25

  26. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Issues being dealt with include Housing and Migration Network 26

  27. TAROE AGM AND NATIONAL CONFERENCE 2011 The Localism Bill on Housing Removal of security/assurity of tenure Minimum 5 year tenancy 27

  28. TAROE AGM AND NATIONAL CONFERENCE 2011 The Localism Bill on Housing Rent increases up to 80% of market rents on new build and relets 28

  29. TAROE AGM AND NATIONAL CONFERENCE 2011 The Localism Bill on Housing (Welfare Rights Reform Bill) Spare room tax 29

  30. TAROE AGM AND NATIONAL CONFERENCE 2011 The Localism Bill on Housing (Welfare Rights Reform Bill) Direct Payment and the removal of local Benefit offices 30

  31. TAROE AGM AND NATIONAL CONFERENCE 2011 The Localism Bill on Housing (Tenants rights being removed) The designated person referral process 31

  32. TAROE AGM AND NATIONAL CONFERENCE 2011 The Localism Bill on Housing Watering down of regulation on tenants rights 32

  33. TAROE AGM AND NATIONAL CONFERENCE 2011 Office of the High Commission for Human Rights 2005 Adequate housing is universally viewed as one of the most basic human rights needs 33

  34. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Audit Commission Regular Inspections Key Performance Indicators Tenant Inspectors What Now? 34

  35. TAROE AGM AND NATIONAL CONFERENCE 2011 A backstop regulator The key to engagement is SERIOUS detriment 35

  36. Background TAROE AGM AND NATIONAL CONFERENCE 2011 The Big Society and the Localism 36

  37. TAROE AGM AND NATIONAL CONFERENCE 2011 Tenant Panels (these could be our localism) 37

  38. TAROE AGM AND NATIONAL CONFERENCE 2011 Tenants (all tenants) working with landlords and contractors 38

  39. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Disciplines of this nature need training and funding No idea how or where the funding is to come from 39

  40. Background TAROE AGM AND NATIONAL CONFERENCE 2011 External Scrutiny in • service delivery • governance • decision making 40

  41. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Value for money or Best Value (not a new concept) should cover all landlords 41

  42. TAROE AGM AND NATIONAL CONFERENCE 2011 The designated person referral process (democratic filter) Ombudsman/Regulator What role Cllrs and MP’s 42

  43. Background TAROE AGM AND NATIONAL CONFERENCE 2011 Lets not forget that tenants still have at their disposal Landlord complaints system District Auditor County Court Judicial Review (the press?) 43

  44. TAROE AGM AND NATIONAL CONFERENCE 2011 Remember it is not the strongest nor the most intelligent of the species that survives It is the one that is the most adaptable to change

  45. TAROE AGM AND NATIONAL CONFERENCE 2011 We have learnt to be very adaptable to all this change 45

  46. TAROE AGM AND NATIONAL CONFERENCE 2011 No matter what, we will survive Thank you 46

  47. TAROE AGM AND NATIONAL CONFERENCE 2010 11.15 Comfort Break

  48. TAROE AGM AND NATIONAL CONFERENCE 2010 11.30am Clear Lloyd-Jones Chief Executive TSA Keynote Speaker

  49. TAROE NATIONAL CONFERENCE26 OCTOBER 2011 Claer Lloyd-Jones

  50. The future for social housing providers and tenants • Overview of the changes • Co-regulation continues • Setting standards • Consumer regulation • Economic regulation

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