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ISO 9000 - An introduction Part 2. P. B. Dhanish Mechanical Engineering Department National Institute of Technology, Calicut Email:dhanish@nitc.ac.in. Phone: (0495) 2286401(O), 2286415(D), 2440283(R). http://www.nitc.ac.in. World War I Factory System Inspection World War II
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ISO 9000 - An introductionPart 2 P. B. Dhanish Mechanical Engineering Department National Institute of Technology, Calicut Email:dhanish@nitc.ac.in Phone: (0495) 2286401(O), 2286415(D), 2440283(R) http://www.nitc.ac.in
World War I Factory System Inspection World War II MIL-Q-9858 (US) AQAP 1,4,9 (NATO) DEF STAN 05/21,05/24, 05/29 (UK) BS 5750-1979 ISO 9000-1987 ISO 9000-1994 ISO 9000-2000 How quality systems developed...
World War I Factory System Inspection World War II MIL-Q-9858 (US) AQAP 1,4,9 (NATO) DEF STAN 05/21,05/24, 05/29 (UK) BS 5750-1979 ISO 9000-1987 ISO 9000-1994 ISO 9000-2000 How quality systems developed...
Why go for ISO 9000 certification? • Marketing benefits • Export • OEM • Open market • Multiple evaluations
Why go for ISO 9000 certification? ... • Customer satisfaction • Cost savings • Employee satisfaction • Liability prevention • Subcontractor benefits • Investor benefits • Social benefits
Who gives the certificate? • Not ISO!
NABCB in India • National Accreditation Board for Certification Bodies • DNV has been accredited • BVQI and IRQS have applied www.qcin.org
How to get certification? • Certification audit • Surveillance audit every 6-12 months • Renewal after 3 years
What does it cost? • Depends on size, product, etc • For three years • Around Rs 20,000 per year for certifying a small company with 50 employees • + Consultant’s fee
Men Material Product Quality Machine Method How ISO 9000 achieves quality?