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SGH-E720 SERVICE TRAINING MANUAL

SGH-E720 SERVICE TRAINING MANUAL. Ms. Nakyung Kim S/W Lab. 1 SAMSUNG Electronics. Contents. SGH-E720 downloader --------------- 3 How to use E720 downloader ------- 4 SGH-E720 Trace tool ----------------- 10 How to use E720 trace tools --------- 11. SGH-E720 Downloader.

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SGH-E720 SERVICE TRAINING MANUAL

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  1. SGH-E720 SERVICE TRAINING MANUAL Ms. Nakyung Kim S/W Lab. 1 SAMSUNG Electronics

  2. Contents • SGH-E720 downloader --------------- 3 • How to use E720 downloader ------- 4 • SGH-E720 Trace tool ----------------- 10 • How to use E720 trace tools --------- 11

  3. SGH-E720 Downloader

  4. How to use E720 downloader 1. Upload the downloader by double-clicking the “Optiflash.exe”

  5. How to use E720 downloader (cont’) 2. Select the “Options” -> “Settings” -> “Generic” -> “Specify hardware platform”. Choose hardware platform for the downloader file setting. Set the everything else as the default values which are shown below

  6. How to use E720 downloader (cont’) 3. Select the COM port when the download cable is connected. Up to twelve ports are supported. Additionally you can select the maximum transfer speed OptiFlash will use to communicate with the phone. However, OptiFlash will use a slower speed if either the PC’s or the phone’s serial hardware is incapable of handling the selected speed.

  7. How to use E720 downloader (cont’) 4. Select the “Flash&Verify” -> “Browse” Set the directory path and choose the latest s/w binary, for example “E720XXYY.s3”, for the downloader binary setting. • Make sure that not to change the reserved memory regions. • In case of E720 the reserved regions are : • 0x20000000 – 0x2000ffff • 0x21ffe000 – 0x22000000 • 0x29000000 – 0x30000000

  8. How to use E720 downloader (cont’) 5. Click “OK” button then press “Flash”. Power on mobile phone with battery or charger. Downloader will upload the binary file as below for the downloading.

  9. How to use E720 downloader (cont’) 6. When downloading is finished successfully, there is a “All is well” message.  7.  After finishing downloading, Certain memory resets should be done to guarantee the normal performance. 8. Confirm the downloaded version name by keystring(*#9999#) Memory reset will be done by pressing the following keystrings. Full Reset : *2767*3855# - FULL Reset *2767*5282# - JAVA Reset

  10. SGH-E720 Trace tool

  11. How to use Trace tools 1. Excute ‘Optitrace.exe’

  12. How to use Trace tools (cont’) Then follow the popup window will be shown. 2. Select ‘bin’ at the tool bar

  13. How to use Trace tools (cont’) 3. Set the ‘trdata.bin’ file’s location and press ‘Load selected’. 4. Go to File menu and then click ‘Serial port’ 5. Set the serial port and press ‘OK’

  14. How to use Trace tools (cont’) 6. Select ‘Filters’ tab. Related with GPRS data, you can choose GPRS FieldTest , in case of SMS data then you can choose OptiSMSLowLevel.

  15. How to use Trace tools (cont’) Toggle connection 7. Select ‘Trace’ tab and click the toggle connection serial port.

  16. How to use Trace tools (cont’) 8. After examine the phone’s functionality, if there is any problem then click ‘Archive the trace results’ 9. Write the file name and description and then save.

  17. Trouble Shooting (Initial) #2 10. Under the trace folder, ‘GPRS Wizard.txt’ is made.

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