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SGH-Q200 Service Education Confidential Internal Use Only

SGH-Q200 Service Education Confidential Internal Use Only. Kwak Min Seok Samsung Electronics R & D 3Group Mobile Communication Division. Contents. SGH-Q200 characteristics How to download a new s/w version to phone? Hot to get trace? Check list for “ Problem report ”.

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SGH-Q200 Service Education Confidential Internal Use Only

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  1. SGH-Q200 Service EducationConfidentialInternal Use Only Kwak Min Seok Samsung Electronics R & D 3Group Mobile Communication Division SGH-Q200 Serivce Education

  2. Contents • SGH-Q200 characteristics • How to download a new s/w version to phone? • Hot to get trace? • Check list for “Problem report” SGH-Q200 Serivce Education

  3. SGH-Q200 characteristics • GPRS support • Mobile Type B • Class 8 • WAP • SIM Card • SMS • SMG #29, #30, #31 bis • AT command • PBCCH,PCCCH • Alternating CSD and GPRS • Use GPRS where applicable, otherwise use CSD SGH-Q200 Serivce Education

  4. How to download a new s/w version to phone? • Requirements • H/W : SGH-Q200 trace cable • S/W : Optiflash.exe • Data : released new s/w version • Sequence • Run optiflash application • Select Options in menu • Select Settings • Specify external flash loader • Select file to load or verify • Push flash SGH-Q200 Serivce Education

  5. Continue • Run optiflash application SGH-Q200 Serivce Education

  6. Continue • Select Options in menu • Select Settings SGH-Q200 Serivce Education

  7. Continue • Specify external flash loader SGH-Q200 Serivce Education

  8. Continue • Select file to load or verify SGH-Q200 Serivce Education

  9. Continue • Push flash SGH-Q200 Serivce Education

  10. Continue • Download and Finish SGH-Q200 Serivce Education

  11. Continue • PushVerify SGH-Q200 Serivce Education

  12. Continue • Do some reset • After power-on • Do “E2prom reset” by entering • Key string : *2767*2878# • Do “Wap reset” by entering • Key string : *2767*927# SGH-Q200 Serivce Education

  13. How to get trace? • Requirements • H/W : SGH-Q200 trace cable • S/W : Optitrace.exe • Data : trdata.bin • released when new s/w version is made • Sequence • Run optitrace application • Select serial port • Select filter and (de)activate what you want • Get trace • Save trace SGH-Q200 Serivce Education

  14. Continue • Run optitrace application SGH-Q200 Serivce Education

  15. Continue • Select serial port SGH-Q200 Serivce Education

  16. Continue • Select filter and (de)activate what you want SGH-Q200 Serivce Education

  17. Continue • Get trace SGH-Q200 Serivce Education

  18. Continue • Save trace SGH-Q200 Serivce Education

  19. Check list for “Problem report” • If phone encounters a critical error, developers need detailed info • s/w version • enter key string *#9999# • Frequency : every time after special procedure? or once a day? … • Location or time • How to reproduce • Trace log • Detailed error log • enter key string : *#9998#627837793# + *#9998#377# SGH-Q200 Serivce Education

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