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PARTNER SERVICES

PARTNER SERVICES. Januar 2013. Partner Services – MPN Benefits. Community. Unlimited Access to Support Communities. 10 Partner Advisory Hours. Unlimited Business Critical Phone support*. MAPS D&D Subscription. Unlimited Access to Support Communities*.

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PARTNER SERVICES

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  1. PARTNER SERVICES Januar 2013

  2. Partner Services – MPN Benefits Community Unlimited Access to Support Communities 10 Partner Advisory Hours Unlimited Business Critical Phone support* MAPS D&DSubscription Unlimited Access to Support Communities* *These are also available to MAPS Solution Provider Subscriptions. 20 Partner Advisory Hours 5 pack support incidents* Unlimited Business Critical Phone support* Silver Competency Unlimited Access to Support Communities *not included in Silver Small Business Competency 50 Partner Advisory Hours 5 pack support incidents Unlimited Business Critical Phone support Gold Competency Unlimited Access to Support Communities

  3. Microsoft Cloud Partner Benefits PRE-REQUISITES NEW INCENTIVES* (effective October 10, 2012) FREE NO-COST O365 PA & 0365 LICENCES Sign the Microsoft Online Services Partner Agreement (MOSPA) at the time of your MPN renewal Cloud Essentials members can earn incentives on eligible revenue. NO ADVISORY HOURS Cloud Essentials Cloud Accelerate partners can earn significant additional revenue through new Online Services Advisors incentives and accelerators, which reward partners for driving sales and deployment and managing relationships with customers, on deals sold through both the Microsoft Online Services Agreements and Enterprise Agreements 3 customers &150 seats sold in the prior 18 months Microsoft Action Pack or MPN Competency membership 5 ADVISORY HOURS FREE NO-COST O365 PA & 0365 LICENCES Cloud Accelerate *For detailed information on the terms and eligibility requirements for incentives and accelerators please consult the FY 13 Incentives Guide.

  4. Partner Services Offerings SERVICES TRAINING SUPPORT ADVISORY OFFERINGS WORKSHOPSGet product overviews, technical sales and deep dive knowledge on solutions PRACTICE ACCELERATOR Expand your services practice and successfully deploy Microsoft solutions. TECHNICAL PRE-SALES and ADVISORY SERVICES Compete with confidence, backed by Microsoft consultants who have the latest product, technical-sales, and delivery expertise. SUPPORT Get help with product-related challenges and answers to your Microsoft Partner Network questions.

  5. Advisory Services SERVICES TECHNICAL PRE-SALES ADVISORY SERVICES Support Communities OFFERINGS Feature Overview and Comparison Proof of Concept Competitive Assistance Deployment Guidance Development Guidance Migration Assistance RFP Desk Solution Architecture Guidance Get Current Chalk Talks* Use Your Partner Advisory Hours Offerings are 1:1 customized engagements *This offering is not 1:1 but is an interactive engagement with a consultant and other partners

  6. Training SERVICES TRAINING • Practice Accelerator • - 1:many • Expand your services practice • Deliver a repeatable solution to customers • Improve quality of solution design and deployment OFFERINGS • Technical Pre-Sales Workshops • – on demand • Overview of Products and Solutions • Value of Products and Solutions • Compete Scenarios • Deep Dive Technical Workshops – on demand • Deploying and Upgrading Scenarios • Integration/Customization Scenarios • Top Support Issues • Administration and Support Fundamentals • Technical chalk & talks • 5 Advisory Hours • No cost for MPN members COST • No cost for MPN members Registration through Partner Learning Center (PLC)

  7. Partner Services Contact Information Partner Portal Email Support Communities Regional Service Centre https://mspartner.microsoft.com/en/dk/ dkpts@microsoft.com https://mspartner.microsoft.com/en/dk/Pages/Support/online-technical-communities.aspx https://partner.microsoft.com/global/40032423

  8. The Nordic PTS Team Jan Madsen jmadsen@microsoft.com Office365/ Exchange/ Windows Server Communications Identity and Security 100 PTS kollegaer worldwide, som sikrer kompetencer indenfor alle MS teknologier Vi Quoc Phan viphan@microsoft.com Office365/ SharePoint/ Dynamics CRM Desktop Content Management Dotun Ogunkanmi dotuno@microsoft.com System Center/ Hyper-V Server Platform Management and Virtualization

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