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Crucial Conversations :

What are they When should they be used. Crucial Conversations :. Varsha Patel. Examples of Crucial Conversations. • Ending a relationship • Talking to a co-worker who behaves offensively or makes suggestive comments • Asking a friend to repay a loan

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Crucial Conversations :

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  1. What are they • When should they be used Crucial Conversations: Varsha Patel

  2. Examples of Crucial Conversations • Ending a relationship • Talking to a co-worker who behaves offensively or makes suggestive comments • Asking a friend to repay a loan • Giving the boss feedback about her behavior • Approaching a boss who is breaking his own safety or quality policies • Critiquing a colleague’s work • Asking a roommate to move out • Resolving custody or visitation issues with an ex-spouse • Dealing with a rebellious teen • Talking to a team member who isn’t keeping commitments • Discussing problems with sexual intimacy • Confronting a loved one about a substance abuse problem • Talking to a colleague who is hoarding information or resources • Giving an unfavorable performance review • Talking to a co-worker about a hygiene problem

  3. Groups of 4 • State the context • Your role • What was the outcome • What would have happened if the conversation did not occur

  4. The Benefits • Kick start your career • Improve your organization • Improve your relationships • Revitalize your community • Improve your personal health

  5. Handling Crucial Conversation

  6. Silence vrs. Violence • Masking • Avoiding • Withdrawing • Controlling • Labeling • Attacking

  7. What’s happening • http://youtu.be/pOc4XgBespw • http://youtu.be/j8Bc7eRTdWY • DONT JUDGE TOO QUICKLY! • http://youtu.be/38SjLh9WpWw

  8. Perspective is everythinghttp://youtu.be/42E2fAWM6rA http://youtu.be/42E2fAWM6rA

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