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NJSACOP Command and Leadership Program Testing Module

A practical testing module for the NJSACOP Command and Leadership Program. Learn about socialization, cohesion, and conflict management in law enforcement groups.

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NJSACOP Command and Leadership Program Testing Module

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  1. Welcome to the NJSACOP Command and Leadership Program Practical Testing Module. Please place your program in Slide Show Mode in order to begin. There is a navigation bar at the bottom of each page that will take you through the entire module. Simply place your cursor over the process you want to follow and left click from your mouse. To start your tour, left click on CONTENTS PAGE, located at the bottom right of this page. If you wish to end your tour now, simply left click on END. On behalf of the entire Command & Leadership Staff, we hope this Practical Tutorial, aids you in a complete grasp of the program concepts and process. CONTENTS PAGE END

  2. TESTING CONTENTS: Simply place your cursor over the Chapter Number in Green and Left click to begin that chapter. If you wish to enter another Chapter or Area, simply hit the Escape Key, close this Chapter, and return to the main folder. AREA III Group System Lesson #20 Group Open Systems Model Lesson #22 Socialization Lesson #23 Cohesion Lesson #25 Group Conflict Management END

  3. Socialization is the process by which members enter into and become a part of a group. Socialization is a continuous process. What leaders do to orient or reorient their officers into the organization greatly affects the learning of roles, organizational goals, and expectations. If leaders do not conduct deliberate socialization programs, they run the risk that their officers will learn their roles from inappropriate models.. TO THE QUESTIONS CONTENTS PAGE END

  4. CHAPTER #22 SOCIALIZATION INSTRUCTIONS: Read the following brief situations and then select from the included list, a concept which helps to account for the socialization process you see in these situations. Simply place your curser on the answer you want to select and left click with your mouse. This will take you to a response page indicating that you have made the correct or incorrect selection. At the bottom of each page is a navigation tool bar that will aid you in working your way through the entire practice testing module. TO THE QUESTIONS CONTENTS PAGE END

  5. Socialization Chapter #22 Part #1 Question #1 As the new Chief of Police, Chief Munsey was concerned with ensuring that his new officers were immersed in the ideals and values that were part of the heritage of the police department. He knew if he could get the newly hired officers veterans to accept these beliefs as their own they would be a stronger, more cohesive unit for the process. In order to analyze socialization, you must first be able to identify the socialization goals most salient in a situation, please select from the following choices: A. Insure the Survival of the Organization B. Conformity D. Internalization C. Commitment NEXT TEST CONTENTS PAGE END

  6. As the new Chief of Police, Chief Munsey was concerned with ensuring that his new officers were immersed in the ideals and values that were part of the heritage of the police department. He knew if he could get the newly hired officers veterans to accept these beliefs as their own they would be a stronger, more cohesive unit for the process. A. Insure the Survival of the Organization A: Wrong, insuring the survival of the organization has to do with keeping the unit functioning as it currently exists or protecting the organization's ability to perform its primary mission(s). PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  7. As the new Chief of Police, Chief Munsey was concerned with ensuring that his new officers were immersed in the ideals and values that were part of the heritage of the police department. He knew if he could get the newly hired officers veterans to accept these beliefs as their own they would be a stronger, more cohesive unit for the process. B.Conformity B: Wrong, conformity involves making people behave in a similar manner and form similar opinions. PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  8. As the new Chief of Police, Chief Munsey was concerned with ensuring that his new officers were immersed in the ideals and values that were part of the heritage of the police department. He knew if he could get the newly hired officers veterans to accept these beliefs as their own they would be a stronger, more cohesive unit for the process. C. Commitment C: Wrong, commitment is characterized by the desire to remain with and work harder for a group as a result of strong ties to group members or effort which has been invested. PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  9. As the new Chief of Police, Chief Munsey was concerned with ensuring that his new officers were immersed in the ideals and values that were part of the heritage of the police department. He knew if he could get the newly hired officers veterans to accept these beliefs as their own they would be a stronger, more cohesive unit for the process. D. Internalization D: Right, through internalization subordinates actually believe in an attitude or value and no longer require external consequences to insure Compliance. BACK TO THIS QUESTION NEXT TEST CONTENTS PAGE END

  10. Socialization Chapter #22 Part #1 Question #2 Sergeant Bradley did not expect her officers to knock themselves out at appearance grading for the glory of the squad. What she wanted was to instill allegiance to the other squad members. If she could just get her officers dedicated to the notion that they owed it to the squad to work hard and look good, they all would benefit. To Sergeant Bradley the first and foremost thing for new squad members to learn was a sense of belonging to the group. In order to analyze socialization, you must first be able to identify the socialization goals most salient in a situation, please select from the following choices: A. Insure the Survival of the Organization B. Conformity D. Internalization C. Commitment NEXT TEST CONTENTS PAGE END

  11. Sergeant Bradley did not expect her officers to knock themselves out at appearance grading for the glory of the squad. What she wanted was to instill allegiance to the other squad members. If she could just get her officers dedicated to the notion that they owed it to the squad to work hard and look good, they all would benefit. To Sergeant Bradley the first and foremost thing for new squad members to learn was a sense of belonging to the group. A. Insure the Survival of the Organization A. Wrong, insuring the survival of the organization has to do with preserving the organization so that it may continue to perform its primary mission(s) PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  12. Sergeant Bradley did not expect her officers to knock themselves out at appearance grading for the glory of the squad. What she wanted was to instill allegiance to the other squad members. If she could just get her officers dedicated to the notion that they owed it to the squad to work hard and look good, they all would benefit. To Sergeant Bradley the first and foremost thing for new squad members to learn was a sense of belonging to the group. B.Conformity B: Wrong, conformity involves making people behave in a similar manner and form similar opinions. PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  13. Sergeant Bradley did not expect her officers to knock themselves out at appearance grading for the glory of the squad. What she wanted was to instill allegiance to the other squad members. If she could just get her officers dedicated to the notion that they owed it to the squad to work hard and look good, they all would benefit. To Sergeant Bradley the first and foremost thing for new squad members to learn was a sense of belonging to the group. C. Commitment C: Right, commitment is characterized by the desire to remain with and work harder for a group as a result of strong ties to group members or effort which has been invested. BACK TO THIS QUESTION NEXT TEST CONTENTS PAGE END

  14. Sergeant Bradley did not expect her officers to knock themselves out at appearance grading for the glory of the squad. What she wanted was to instill allegiance to the other squad members. If she could just get her officers dedicated to the notion that they owed it to the squad to work hard and look good, they all would benefit. To Sergeant Bradley the first and foremost thing for new squad members to learn was a sense of belonging to the group. D. Internalization D: Wrong, when internalization occurs subordinates actually believe in an attitude or value and no longer require external consequences to insure compliance. PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  15. Socialization Chapter #22 Part #1 Question #3 Sergeant Samuels knew his squad had come a long way. In just three months the squad's performance had gone from a total disaster to almost perfection. For their first inspection everything was in compliance with the rules and regulations. The squad members had all gotten together to make sure everything was exactly as required by the rules. In order to analyze socialization, you must first be able to identify the socialization goals most salient in a situation, please select from the following choices : A. Insure the Survival of the Organization B. Conformity D. Internalization C. Commitment NEXT TEST CONTENTS PAGE END

  16. Sergeant Samuels knew his squad had come a long way. In just three months the squad's performance had gone from a total disaster to almost perfection. For their first inspection everything was in compliance with the rules and regulations. The squad members had all gotten together to make sure everything was exactly as required by the rules. A. Insure the Survival of the Organization A. Wrong, insuring the survival of the organization has to do with keeping the unit functioning as it currently exists or protecting the organizations ability to perform its primary mission(s). PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  17. Sergeant Samuels knew his squad had come a long way. In just three months the squad's performance had gone from a total disaster to almost perfection. For their first inspection everything was in compliance with the rules and regulations. The squad members had all gotten together to make sure everything was exactly as required by the rules. B.Conformity B: Right, conformity involves making people behave in a similar manner and form similar opinions. BACK TO THIS QUESTION NEXT TEST CONTENTS PAGE END

  18. Sergeant Samuels knew his squad had come a long way. In just three months the squad's performance had gone from a total disaster to almost perfection. For their first inspection everything was in compliance with the rules and regulations. The squad members had all gotten together to make sure everything was exactly as required by the rules. C. Commitment C: Wrong, Commitment is characterized by the desire to remain with and work harder for a group as a result of strong ties to group members or effort which has been invested. PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  19. Sergeant Samuels knew his squad had come a long way. In just three months the squad's performance had gone from a total disaster to almost perfection. For their first inspection everything was in compliance with the rules and regulations. The squad members had all gotten together to make sure everything was exactly as required by the rules. D. Internalization D: Wrong, through internalization subordinates actually believe in an attitude or value and no longer require external consequences to insure compliance. PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  20. Socialization Chapter #22 Part #1 Question #4 Captain Davis is proud of her shift and thrilled to be the new commander. Last year they had been the top shift in the department in arrests, convictions, and attendance. This year she wants everything to be the same and hopes the officers will again put their efforts toward being the best in these three areas. In order to analyze socialization, you must first be able to identify the socialization goals most salient in a situation, please select from the following choices : A. Insure the Survival of the Organization B. Conformity D. Internalization C. Commitment NEXT TEST CONTENTS PAGE END

  21. Captain Davis is proud of her shift and thrilled to be the new commander. Last year they had been the top shift in the department in arrests, convictions, and attendance. This year she wants everything to be the same and hopes the officers will again put their efforts toward being the best in these three areas. A. Insure the Survival of the Organization A. Right, insuring the survival of the organization has to do with keeping the unit functioning as it currently exists. Changes are made only to protect the organizations ability to perform its primary mission(s). BACK TO THIS QUESTION NEXT TEST CONTENTS PAGE END

  22. Captain Davis is proud of her shift and thrilled to be the new commander. Last year they had been the top shift in the department in arrests, convictions, and attendance. This year she wants everything to be the same and hopes the officers will again put their efforts toward being the best in these three areas. B.Conformity B: Wrong, conformity involves making people behave in a similar manner and form similar opinions. PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  23. Captain Davis is proud of her shift and thrilled to be the new commander. Last year they had been the top shift in the department in arrests, convictions, and attendance. This year she wants everything to be the same and hopes the officers will again put their efforts toward being the best in these three areas. C. Commitment C: Wrong, commitment is characterized by the desire to remain with and work harder for a group as a result of strong ties to group members or effort which has been invested. PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  24. Captain Davis is proud of her shift and thrilled to be the new commander. Last year they had been the top shift in the department in arrests, convictions, and attendance. This year she wants everything to be the same and hopes the officers will again put their efforts toward being the best in these three areas. D. Internalization D: Wrong, through internalization subordinates actually believe in an attitude or value and no longer require external consequences to insure compliance. PLEASE TRY AGAIN NEXT TEST CONTENTS PAGE END

  25. Chapter #22 Socialization Theory Practical Exercise Part 2 INSTRUCTIONS: In this part of the practical exercise you will be given a short case study with which to practice the lesson goal. You will need pencil and paper for this part. After reading the case, you will need to apply the lesson goal. Use the tool bar at the bottom of the pages to scroll back to the case study as needed. With your pencil and paper write down the: Areas of Interest The Analyze step The Explain step, And the Select step Good luck. Remember, you get out of this what you put into it, so give it a good effort. It is important to understand how to apply the lesson goal to an actual case. READ THE CASE STUDY CONTENTS PAGE END

  26. Socialization Theory Chapter #22 Part #2 Question #1 You are a patrol sergeant assigned to the midnight tour. Half your squad is newly graduated recruit officers. Your leader had stressed the importance of reducing night time commercial burglaries. This was important to you since the shift had the highest burglary arrest rate in the patrol division last year and the your squad had the highest rate on the shift. You wanted your squad to be the best once again. The new officers receive careful attention from their Field Training Officers and the sergeants. Indeed, most of the shift chain of command effort seems to be on the new officers and they appear to quickly adopt the shifts values. The veterans, however, are largely left on their own. You soon notice that your veteran officers are meeting for coffee during the night. They get the job done, but seem to be falling behind on their burglary arrests. You start to worry about what their burglary stats are going to look like. A. O. I.s CONTENTS PAGE END

  27. Socialization Theory Chapter #22 Part #2 Question #1 Write down a list of your AREAS OF INTEREST. When you are finished. Left click on A.O.I.s. READ THE CASE STUDY A. O. I.s CONTENTS PAGE END

  28. Socialization Theory Chapter #22 Part #2 Question #1 • The following is a short list of AOI's. • 1. A goal for your squad is to make night time commercial and burglary arrests. • 2. The veteran officers are spending a lot of time having coffee. • 3. You are concerned that the veteran officers will not achieve the standard of burglary arrests expected within the shift. • LEFT CLICK ON ANALYZE WHEN YOU ARE READY TO MOVE TO THE NEXT STEP. READ THE CASE STUDY ANALYZE CONTENTS PAGE END

  29. Socialization Theory Chapter #22 Part #2 Question #1 Using the course guide, write down an ANALYZE step. When you are finished. Left click on ANALYZE. READ THE CASE STUDY ANALYZE CONTENTS PAGE END

  30. Socialization Theory Chapter #22 Part #2 Question #1 • 1. The socialization goals for this unit are: • a. Conformity • Survival of the Organization • 2. The socialization agents for the new officers are: Field Training Officers, sergeants, chain of command. The transformation processes these agents are using for the new officers seem to be collective, formal, and active role modeling. The socialization agents for the veteran officers are the Shift Commander and Lieutenants and the other veteran officers. The transformation process they are using is inactive modeling. • 3. In this case the socialization goals are being met for the new officers but ARE NOT being met for the veteran officers. • LEFT CLICK ON EXPLAIN WHEN YOU ARE READY TO MOVE TO THE NEXT STEP. READ THE CASE STUDY EXPLAIN CONTENTS PAGE END

  31. Socialization Theory Chapter #22 Part #2 Question #1 Write down an EXPLAIN step based on the lesson goal in the course guide. When you are finished. Left click on EXPLAIN. READ THE CASE STUDY EXPLAIN CONTENTS PAGE END

  32. Socialization Theory Chapter #22 Part #2 Question #1 In this case the lack of an effective socialization program for the veteran officers has led to the development of a dysfunctional norm of spending too much time meeting for coffee (AOI 2) and possible problems with organizational productivity causing concern that the veteran officers will not achieve the standards of commercial burglary arrests (AOI 3). LEFT CLICK ON SELECT WHEN YOU ARE READY TO MOVE TO THE NEXT STEP. READ THE CASE STUDY SELECT CONTENTS PAGE END

  33. Socialization Theory Chapter #22 Part #2 Question #1 Write down the correct SELECT step for this case. When you are finished. Left click on SELECT. READ THE CASE STUDY SELECT CONTENTS PAGE END

  34. Socialization Theory Chapter #22 Part #2 Question #1 • Strategies to achieve the socialization goals of the unit could be any or all of the following: • 1. Orient officers to organizational goals and priorities • 2. Formulate understanding of functional norms • Clarify job performance and expectations • Facilitate mutual acceptance by both the individual and the group. • YOU HAVE NOW COMPLETED CHAPTER #22. END

  35. You have reached the END of the Practice Exam for Chapter #22. If you wish to discontinue your work until another time, simply hit the Escape Key on your keyboard then end the Program. If you wish to continue, click on the CONTENTS PAGE at the bottom right of your screen and pick another chapter to work on. CONTENTS PAGE

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