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Ohio Office of Information Technology. Even the agents are suffering…. OIT Vision:. To be a nationally recognized leader in technology governance and management and maximize Ohio's IT investment through collaboration, strategic planning and resource sharing. T. i.
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OIT Vision: To be a nationally recognized leader in technology governance and management and maximize Ohio's IT investment through collaboration, strategic planning and resource sharing.
T i OIT provides a single face to the customers through multiple channels.
Establishing Foundation for Execution • Operating Model • Enterprise Architecture: Defined • IT Engagement Model
Operating Model Diagram Low High Low High Business Process Integration Business Process Standardization
Recommended Coordination Model • Provides a single face to customers through multiple channels • Many shared customers through departments and programs • Customer transactions are independent; but data is shared between departments • Individual government units own their own customer relationships
Enterprise Architecture • Ohio Businesses • Constituents • Ohio Employees • Vendors • Ohio Agencies • First Responders • Geographic Data • Asset Locations • Small Business Information • Constituent Demographics • Business Intelligence • OAKs • MARCS • GIS • ohio.gov • Ohio Business Gateway • Electronic Payment Services • Internet web forms • Security and Risk Management • State’s ISP
Enterprise Architecture Core Diagram ohio.gov Contract Management IT Investment Planning Vendors Project Management Constituents MARCS GIS Research and Advisory IT Application Center Ohio Agencies Human Resources Enterprise Open Systems Electronic payment svc. First Responders Procurement Ohio Business Gateway Ohio Businesses Internet Web Form Budgeting Ohio Employees Security & Risk Management Unified Network Services OAKS Enterprise Shared Services Accounting
Moving to An Optimized Core • Elimination of data redundancy • Addition of business process platforms • Invest in Enterprise Open Systems
Components of the IT Engagement Model • IT Governance Recommendations • IT Project Management Recommendations • IT Linking Mechanism Recommendations
Recommended Project Management Steps • Establish a committee • Establish the tactical plan • Establish the business case • Review and confirm that OIT is providing governance from an enterprise IT perspective • Evaluate risk • Collect feedback from customers • Address external factors • Monitor operations
MARCS and GIS Implementation Companywide IT Governance Project Management
Summary OIT’s Operating Model is a Coordination Model Enterprise Architecture is a road map to IT integration IT Engagement Model – governance, project management and linking Value of EA – increase efficiencies while leveraging technology
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