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The practice of inclusion Towards a Dynamic and Systemic Approach diversity in times of transition. Effenus Henderson, CEO, HENDERWORKS Retired CDO, Weyerhaeuser May 19, 2014. background. The Evolution of Diversity and Inclusion The Importance of Context Setting
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The practice of inclusion Towards a Dynamic and Systemic Approachdiversity in times of transition Effenus Henderson, CEO, HENDERWORKS Retired CDO, Weyerhaeuser May 19, 2014 HENDERWORKS CONSULTING
background • The Evolution of Diversity and Inclusion • The Importance of Context Setting • Alignment with Mission, Vision and Values • Integration of diversity into the overall business strategy • Development of a Multi-year Change Agenda • The Importance of Leadership Commitment HENDERWORKS CONSULTING
The evolution Diversity and inclusion HENDERWORKS CONSULTING
The Evolution of Diversity HENDERWORKS CONSULTING
The Business Imperative HENDERWORKS CONSULTING
Growing Complexity HENDERWORKS CONSULTING
Expanding to all Stakeholders HENDERWORKS CONSULTING
Stakeholder issues HENDERWORKS CONSULTING
The Change framework A multi-year change strategy HENDERWORKS CONSULTING
Direction setting components HENDERWORKS CONSULTING
Inclusive systems and practices HENDERWORKS ASSESSMENT FRAMEWORK • Workforce Utilization • Governance and Compliance • Work Climate and Culture • Rates of Participation in HR processes and systems • Rate of Rise of Women and People of Color • Understanding the Level of Interest of Employees in Development • Outreach and Community Relations • Alignment with Organizational Values • Employee Retention and Talent Management HENDERWORKS CONSULTING
Inclusive systems and practices HENDERWORKS ASSESSMENT PROCESS • Collect data on risk areas • Work with organizational leaders to assess gaps • Use effectiveness barometer to identify levels of effectiveness • Treat data as confidential and share on a “need to know” basis • Develop action plan for improving effectiveness • Monitor and update leadership on progress HENDERWORKS CONSULTING
Alignment with workforce plans HENDERWORKS CONSULTING
Leadership Behavior The importance of commitment HENDERWORKS CONSULTING
Leadership effectiveness HENDERWORKS LEADERSHIP ACTION FRAMEWORK • Clearly understand the demographics and composition of workforce • Make diversity leadership a personal priority • Expand recruitment efforts through targeted outreach • Build diversity and inclusion into business planning process and stakeholder relations • Make a personal commitment to develop the pipeline of diversity talent • Sponsor mentoring efforts and diversity network groups • Sponsor and participate in diversity education • Become personally involved and support diversity outreach efforts • Ensure leadership behaviors are inclusive and demonstrate a value for diversity • Create and maintain a respectful and inclusive work environment HenderWorks Framework for Leading Inclusively HENDERWORKS CONSULTING
Strengthening leader behaviors HENDERWORKS CONSULTING
Important behaviors HENDERWORKS CONSULTING
A Respectful workplace is an inclusive workplace • A place where leaders set the tone by the words, thoughts, and actions • A place where all the dimensions of diversity are respected, valued and supported • A place where inclusion is fostered as an important part of the way business is conducted • A place where high expectations are set and where every one is held accountable for their actions. • A place where harassment and bullying are not tolerated HENDERWORKS CONSULTING
lessons A dynamic and systemic approach a must HENDERWORKS CONSULTING
Important lessons • Gaining traction requires dedicated leadership attention and commitment over time • Diversity and Inclusion must be viewed as part of organizational development and culture change which evolves and adapts as the business and organization changes (3 to 5 year timeframe) • A systems approach tied to organizational strategies and outcomes is critical • Attention to both short term tactical barriers (cost, profitability, etc.) and longer term consequences (retention, employer of choice, stakeholder relations) are essential • Meeting governance and regulatory requirements are a given HENDERWORKS CONSULTING
Any questions HENDERWORKS CONSULTING