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NJDOE Family and Community Relations Office

NJDOE Family and Community Relations Office. Purpose - Goals - Approach - Team. Purpose.

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NJDOE Family and Community Relations Office

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  1. NJDOEFamily and Community Relations Office Purpose - Goals - Approach - Team

  2. Purpose • The NJDOE Family and Community Relations Office engages New Jersey families concerning their educational rights and responsibilities, opportunities and options, and raises community support for education reform in NJ.

  3. Responsiveness • Improve “customer” responsiveness and monitor the public “pulse” regarding public education • Improve DOE phone system and tracking • Family and Community “Help Desk” • “Ask the DOE” emails • Governor’s OCR referrals • Surveys at our community meetings • Reports on all incoming communications • Grow database of interested families

  4. Build Better Communications • Implement an integrated communications plan to families and education stakeholders • Web site re-design with family focus and practical guides for parental involvement • Facebook page • Quarterly email to a growing subscriber database • Public presentations on request (weekly) • Work through districts for “backpack express”

  5. Raise Community Support for Extended Reach to Families • Develop partnerships with foundations, corporations and education stakeholder organizations for multi-channel outreach to all school households in NJ • Ask 200+ stakeholder organizations to redistribute communications through their networks • Ask corporations to underwrite PSAs, media campaigns and direct mail • Seek funding from foundations and wealthy individuals for improved data systems and family friendly “dashboard”

  6. The Family and Community Team • Cynthia Bucchi: Governor’s Referral Unit, coordinates or answers all incoming emails from web site, quality assurance • Donna Fletcher-Lugo: Coordinating public meetings, stakeholder development, and communication channels • Dr. Felecia Nace: Editing quarterly “Family & Community Circle,” writing practical guides, public meeting surveys • Norris Clark: Management and planning, public presentations, building stakeholder support, implementing communications plan

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