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e-Call solutions. Anton Tenev Sales Manager Enterprise Communications Group OOD. eCall. In case of a crash, an eCall-equipped car automatically calls the nearest emergency center. 112/E112. The pan-European eCall Based on 112/E112. The pan-European eCall. Architecture.
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e-Call solutions • Anton Tenev • Sales Manager • Enterprise Communications Group OOD
eCall In case of a crash, an eCall-equipped car automatically calls the nearest emergency center.
The pan-European eCall Architecture
e-Call Service Sequences Time saved = lives saved Network IVS requests112 Call mobile station establishes 112 call TELCO routes 112 Call toPSAP1 Voice Circuit PSAP1 transfers 112 Call to PSAP2 Established voice switched circuit IVS creates MSD and provides it to mobile station mobile station sends MSD to MNO MSD packet + ACK + Other (Cancel) MNO sends MSD to PSAP1 PSAP1 transfers MSD+ to PSAP2 PSAP1 ACK 3 4 5 2 1 MNO TELCO PSAP1 PSAP2 Operator IVS e.g. GSM module Interface E-Call Protocol
Based on the USD Based on the USD CEN Standards are available CEN Standards are available CEN & ETSI Standards available CEN & ETSI Standards available • Upgrading of the PSAP infrastructure in the framework of the ITS Directive • Common specs to be adopted by end 2012. • Upgrading of the PSAP infrastructure in the framework of the ITS Directive • Common specs to be adopted by end 2012. • Recommendation to MS targeting MNOs • Support of the eCall like any 112 call • Implementation of the eCall discriminator (ETSI standards) • Recommendation to MS targeting MNOs • Support of the eCall like any 112 call • Implementation of the eCall discriminator (ETSI standards) Proposal for regulation under the vehicle type-approval legislation (amending Framework Directive 2007/46/EC) Proposal for regulation under the vehicle type-approval legislation (amending Framework Directive 2007/46/EC) Envisaged regulatory measures
ПРЕПОРЪКА НА ЕВРОПЕЙСКАТА КОМИСИЯ 8 септември 2011 година относно подкрепата за обхващаща целия ЕС услуга еCall в електронните съобщителни мрежи за предаване от превозни средства на спешни повиквания на телефонен номер 112 (еCall) … Държавите-членки следва да осигурят въвеждането от страна на операторите на мобилни мрежи на механизъм за използване на eCall дискриминатор в техните мрежи. Това трябва да се осъществи до 31 декември 2014 г.
Performance indicators - Example • 90% of incoming calls have to be answered within 10 seconds. • Calls have to be evaluated and forwarded to 2nd stage PSAP’s within: • 20 seconds for fixed network calls. 30 seconds for mobile calls. • 2nd stage PSAP’s have to answer 90% of calls from 1st stage PSAP’s within 10 seconds. • Dispatch within 90 seconds after call reception. • Urban area: 10 minutes. • Rural/suburban area: 15 minutes.
Minimum Set of Data • PSAPs/emergency services need additional data to assess seriousness and parallel dispatching • Timestamp • Location including direction of travel • Vehicle identification • Service provider identifier • eCall qualifier • PSAPs require the MSD • As defined in GST Rescue. • Being standardised by ISO/CEN • PSAPs agreed to consolidate but express the need for further development as technology improves over time.
Certificate Certificate Level 1eCall Conformance Level 2eCall Interoperability In-Vehicle Telematics System for eCall AAA SW1.21 as installed in car model series BBB and using Mobile Network CCC is in conformance with the European eCall Standard V1.0 The proof has been furnished by the use of the configuration as documented in Test Report … In-Vehicle Telematics Unit Typ AAA SW1.21 as installed in car model series BBB is in conformance with the European eCall standard V1.0 The proof has been furnished by the use of the configuration as documented in Test Report … signature signature signature signature Brussels, 17 November 2006 Brussels, 17 November 2006
Bulgarian HeERO Pilot: • Harmonize and test the workflows for handling eCall in 112, voice and data, sending information to dispatcher centers of first responders • Develop and test software for handling and integrating MSD into 112 • Test with MNO eCall flag procedures • Harmonize and test data exchange with vehicle databases