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Markets, Responsibility, Culture, Values, Standards, Innovation, etc. Finally just Humans!

Markets, Responsibility, Culture, Values, Standards, Innovation, etc. Finally just Humans!. Delhi, February 21 st 2014 Florian Beranek, UNIDO Senior Consultant CSR Hanoi, Vietnam. G 03. Living in a world of values and rules is leading to a world of EXPECTATIONS !

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Markets, Responsibility, Culture, Values, Standards, Innovation, etc. Finally just Humans!

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  1. Markets, Responsibility, Culture, Values, Standards, Innovation, etc. Finally just Humans! Delhi, February 21st 2014 Florian Beranek, UNIDO Senior Consultant CSRHanoi, Vietnam

  2. G 03

  3. Living in a world of values and rules is leading to a world of EXPECTATIONS ! Individuals and organizations have EXPECTATIONS which are solely determining their behavior – fullstop!

  4. What are your expectations? • What makes your working day a happy working day? • What do you expect from the veggies you buy for tomorrow’s dinner? • What do you expect from the teacher in your kids’ school?

  5. Amazing that you did not mention a lot of so-called “mandatory” things such as laws, isn’t it?

  6. The Evolution of Expectations Each cultural generation is defining it’s quality of life criteria. And those criteria are determining our expectations.

  7. The Evolution of Expectations So each change in the scope of our Quality of Life leads to new expectations. And business success is about meeting or even exceeding those expectations.

  8. What is determining a resilient company’s behaviour? P + Q P=$ : Q=E

  9. The DNA of Compliance Technical Environmental Blackbox EXPECTATIONS Social Legal

  10. Mandatory Voluntarily expectations ▼ not meeting ▼ no consequences rules and laws ▼ non conformity ▼ fines / punishment

  11. Mandatory Voluntarily expectations ▼ not meeting ▼ no consequences Factual Compliance rules and laws ▼ non conformity ▼ fines / punishment

  12. How to bring this all together? culturally technically

  13. Pay attention to even smallsignals in the Multi-Stakeholder process

  14. to manage all expectationsand impactswith ISO26000

  15. The Seven Principles • Accountability • Transparency • Ethical behavior • Respect for stakeholder interests • Respect for the rule of law • Respect for international norms of behavior • Respect for human rights

  16. The 7 Core Subjects ofISO26000 Community Human rights involvement and development z i a n t i a o g n r a O l Labour The ORGANIZATION practices environment Consumer Fair operating issues practices

  17. The reap26 Roadmap for responsible, sustainable and successful business Getting inspired, committed and started! Doing the RIGHT Things! Doing the Things RIGHT!

  18. The Recipe The more common values, common language, common culture and finally common sense an organization is agreeing on with its stakeholders, the higher will be the individuals’ input and subsequently the organizational output. Moving from closed organizations to open organizations by using the ability of all stakeholders to review, question, rethink and share.

  19. Contact and Information Florian BeranekUNIDO Senior Consultant CSR, ASEANf.beranek@unido.org

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